ComplaintsforValvoline Instant Oil Change #070065
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Complaint Details
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Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 22, 2024, I went to ******** Instant Oil Change located at *************************************************** (Store #070065) to get my oil change on my 2018 *** 430i. I waited about ***** minutes to get my oil change. My oil was changed and I paid $98.77. I left went home and parked my car only to notice that my car was leaking oil. I called store # 070065 and told them what was happening to my car. They asked me to come back and I went back. They did my oil change again. I left and parked my car. Woke up to my car still leaking oil. Now prior to this my car was fine and not leaking any oil at all. I have contacted customer service several times via phone, chat and email. I have called the store again only to be told that the manager is not in and will have to call me back tomorrow. Meanwhile my car is sitting leaking oil and I am without any transportation. The invoice number is *****. My claim number is CS1176960.Initial Complaint
04/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid for a standard oil change. 2 months later I slowly lose all the oil from my engine. I believe Valvoline is responsible for my oil leaking out of my vehicle unknowingly until the engine was ruined. I am now in need of an engine replacement for my vehicle. I tried to bring this to the attention of Valvoline and they deny any wrong doing. Please help.
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Customer Complaints Summary
897 total complaints in the last 3 years.
380 complaints closed in the last 12 months.