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Business Profile

CBD Oils

Mary Jane's CBD Dispensary

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Oils.

Complaints

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Complaint Details

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  • Initial Complaint

    05/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    **** **** ONLINE CBD DISPENSARY TOP TOBACCO, ********** SHOP ON ************** IN ***********, ** This an account of Saturday May 13 at 11:28 am. I purchased a product from the Manager and as I walked out the door realized it was not what I wanted, I immediately turned around and asked the manager to exchange it out for the the product I wanted., I was ready to pay any difference in cost. And he said he couldn't do that, so I gave him back what I purchased and bought the product that I wanted and went on my way. I am requesting a refund of the unopened item, which the manager has in his possession.

  • Initial Complaint

    03/24/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I went to this business on March 18, 2022 around 7:15 pm. I got a delta 8 pineapple lemonade for $37.88. I went back to the store as soon as I opened it that day and saw the product was contaminated or just had dust or something in it. When I got there they told me I would have to email the store since the associate can't handle it. I sent the email while I was still at the store and I communicated with **** who said to bring it to the store to have their District Manager inspect the product to make sure it was replaced with something else or something like that. I went back to the store the District Manager wasn't there and the told me to leave the product there and they would be there on Monday to inspect it. I called them back Tuesday March 22, 2022 as I hadn't heard from anyone and they still didn't issue me a refund. I still have pictures of the product and the emails I exchanged with their business email let me know if they would be relevant/useful.

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 6

Customer Reviews are not used in the calculation of BBB Rating

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Contact Information

7115 Blanco Rd #113

San Antonio, TX 78216

Visit Website
(210) 257-9882

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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