ComplaintsforSun Loan Company
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was alerted by LifeLock that this company allowed a fraudulent loan to be taken out in my name. I was a little confused that they were able to open the loan in the first place. I have all three credit bureau accounts frozen so they are not able to pull up my credit reports without me unlocking them. For some reason they allowed this fraudulent loan to be opened without even looking at my credit reports. Thank goodness I have LifeLock that alerted me about this loan. Now it is on me to fill out all of this paperwork, including a police report, to have the loan (that they opened) off of my report. My next step is to report them to the ************** due to the fact it is money fraud and it happened across state lines.Business response
01/03/2024
see attached responseInitial Complaint
11/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I 'am not liable for this debt with SUN LOAN COMPANY, I do not have contract with SUN LOAN COMPANY. They did not provide me with the original contract as I requested.Business response
11/15/2023
see attached responseInitial Complaint
11/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
They haven't took it off my credit and it has been well over 3 yearsBusiness response
11/15/2023
see attached responseCustomer response
11/16/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************************Initial Complaint
11/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
One company gave my personal information to another company that I did not authorize under validation of debt 15 USC **** which is illegal the account is not mine and I ask this account to be deleted immediately and for my credit score to be updated correctly as it has been a burden on me. in accordance with the Fair Credit Reporting Act this creditor has violated my rights under 15 USC **** section 6 o 2 states I have the right to privacy (15 USC **** (section 6 0 4 a section 2 (it also states a consumer reporting agency cannot furnish an account without my written instructions under 15 USCS ****b a creditor may not treat a payment on a credit card account under an open-end consumer creditBusiness response
11/15/2023
see attached responseInitial Complaint
11/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company is falsely reporting a closed account on my credit report. I am in no contract or legal agreement with this company and has not received a contract or any documentation. I demand that this account is removed from my credit report immediatelyBusiness response
11/26/2023
see attached responseInitial Complaint
10/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Sun Loans, I do not have a contract with Sun Loan Company, They did not provide me with the original contract as requested.Business response
10/23/2023
see attached responseInitial Complaint
10/05/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not reliable for this debt Sun Loans I dont have a contact they did not provide me with the original contact as I requestedBusiness response
10/23/2023
see attached responseInitial Complaint
08/15/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I applied for a loan with this company on August 10, 2023 reached out to the company on the 11th even called them an the representative told me someone would call me back they never did.Business response
09/05/2023
see attached responseCustomer response
09/07/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*************************Initial Complaint
08/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with sun loan.Business response
09/05/2023
see attached responseInitial Complaint
07/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with SUN LOAN #*** ************************************************************************. they did not provide me with the original contract as i requestedBusiness response
07/18/2023
see attached response
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Customer Complaints Summary
50 total complaints in the last 3 years.
17 complaints closed in the last 12 months.