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Business Profile

Meats

Backyard Butchers

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meats.

Reviews

Customer Review Ratings

1.29/5 stars

Average of 139 Customer Reviews

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Review Details

  • Review fromTom N

    Date: 07/21/2025

    1 star
    I purchased a tub of lard (beef suet) as a one-time purchase and then discovered that I somehow signed up for a monthly "subscription" to this product. After receiving the 2nd shipment, I attempted to cancel any future shipments however I just received another email stating that a 3rd shipment was about to be sent out. Why is there no way to talk to anyone? The only phone number listed is not monitored as far as I can tell so I opened up a chat and after ***** minutes, I got a "canned" response stating that my account has been canceled. We'll see . . .
  • Review fromChristopher S

    Date: 07/20/2025

    1 star
    I stopped at the BY truck in ********, ** on 18 July 25. The sign's seemed too good to be true and I should have gone with my gut feeling on this.The man selling the beef/chicken/seafood was very quick to open and close the boxes. The steaks seemed quite small but appeared of good quality......I got home and put everything in the freezer. On 19 July 25, I took several peppered and smaller sized steaks and thawed them out.Upon opening them, I was hit with a VERY SOUR and foul smell. They also had slight hint of brown to them. I have contacted BY and they are quite quick to my response. I do want others to know NOT TO DO BUSINESS with this company.I am attempting to get a full refund as I submit this review.
  • Review fromJohn W

    Date: 07/20/2025

    1 star
    I originally went to try the 20 ribeyes for $40 and was upsold to buying two boxes for nearly $400. I blame myself for being foolish. The meat was very tough and some discolored and I"ve been having stomach issues since I ate it. I contacted the company thru their website and am waiting to hear back to hopefully be compensated. Most of the meat is still in my freezer
  • Review fromBarbara A

    Date: 07/13/2025

    2 stars
    Definitely not worth it. The 20 rib eye deal is a rip off. They are paper thin and very fatty. Im glad thats all I bought. The 2 boxes you receive way a little over 4 pounds making them about $10 a pound no bargain. I made one for dinner and felt sick for 2 days. I could have blamed it on other things but after reading other reviews I may have gotten sick from this. Please be cautious if you buy them. My feeling is never again.
  • Review fromJeffrey H

    Date: 07/12/2025

    1 star
    Backyard Butchers just had one of there pop-*** open in front of my work. I bought around $300 worth of meat and the quality is terrible. Mechanically tenderized and very thin. There is a reason they have reviews turned off everywhere they can. Do not buy from them! Find a local butcher instead.

    Backyard Butchers

    Date: 07/15/2025

    Hi there, Thank you for your feedback, and were truly sorry to hear that you were disappointed with your purchase. We aim to provide high-quality meat and a positive experience for every customer. 
    Wed like the opportunity to review your order and make things right. Please reach out to us directly at ********************************************************** with your order details so our customer experience team can assist you further. We appreciate you bringing this to our attention and hope to resolve it to your satisfaction.
  • Review fromBrittany P

    Date: 07/05/2025

    5 stars
    Really loved the quality of the meat I received in the farmhouse box! The chicken and burgers were my absolute favorite. I can't explain the taste, but it definitely left me wanting more! Took advantage of their BOGO deal, so saved a bit too.

    Backyard Butchers

    Date: 07/07/2025

    Hi there, Thank you so much for your kind words! We’re thrilled to hear you loved the farmhouse box, especially the chicken and burgers. It’s great that you were able to take advantage of our BOGO deal too! We can’t wait to serve you again soon. Enjoy your next box!
  • Review fromJeanine L

    Date: 07/02/2025

    1 star
    This was an absolute scam. The butcher we bought this garbage from tried to connect with us personally (said he was interested in the same things as us) which makes it that much more devious. Its a shame that a business like this takes advantage of small town folk who thought buying from them was better than big box stores. But the meat we buy from **** Club is far superior than this c*** So disappointing. Will be letting everyone I know not to waste their time stopping here.
  • Review fromAlex S

    Date: 06/19/2025

    1 star
    I feel cheated! I was offered a deal on several boxes and was told I would also get a local discount of $50 so my total would be $289- I then see that my card has been charged for $339! After looking at what was included in the boxes, it feels like theyre showing their best cuts and then sending you home with sealed boxes of much lesser/smaller cuts of meat. This bait and switch tactic is abhorrent- I am hopeful I can get a refund from this company. Its a shame to ******* people in a small town.
  • Review fromJane B

    Date: 06/15/2025

    1 star
    I'm another sucker who was high-pressured into buying a lot of meat. It's terrible quality, there is no way this is "prime" as advertised. Small thin ribeyes, injected to increase weight, mechanically tenderized (meaning the meat can't stand on it's own quality), it is stringy, and the burgers have tendon, gristle, maybe even bone bits in it. Absolutely horrible meat and I'm really hoping I can get a refund.

    Backyard Butchers

    Date: 06/17/2025

    Hi there, Were so sorry to hear about your experience and truly appreciate you bringing this to our attention. That is absolutely not the quality we aim to deliver, and we understand how disappointing this must be.
    Wed love the opportunity to make this right. Please reach out to us directly at ******************************** so our team can assist you further.
    Customer satisfaction is very important to us, and were committed to resolving this for you.
  • Review fromRyan B

    Date: 06/11/2025

    1 star
    Saw their post about 20 ribeyes for 39 dollars. Went down to buy the deal and they said you have to pay full price for an entire box before you get the ribeyes. Nothing in their ad said this. It was a complete lie. Their photos are misleading as well since they picture nice ribeyes but give you a fraction of the size that's advertised. Would not spend my money there again.

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