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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Used Car Dealers

Rent 2 Own HQ

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

This profile includes reviews for Rent 2 Own HQ's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rent 2 Own HQ has 6 locations, listed below.

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    Customer Review Ratings

    1.22

    Average of 18 Customer Reviews

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    Review Details

    • Lisa T

      Date: 03/19/2025

      Worst car lot , they sold me a car that broke down, this so called car lot is a scam , need to report it and get them arrested

    • Jennifer J

      Date: 07/23/2024

      They are the worst people ever wouldn't let me get my granddaughter infant car seat out of the car told me to buy another one.

    • Heith S

      Date: 04/12/2024

      This company is a scam.I was paying over ******* a month just for a car that broke down . They didnt help with a car ti get to work but kept asking me to make a payment just ** the car needed a new engine. . They told me the car over heated but I was watching the gauge. It took there team over a week just to figure out what was wrong with it. They finally said it was driven while hot. Which I saw the the car wasnt hot at all. They scam people out of money and say well you signed the ****************** scam

    • Kellie A

      Date: 12/19/2023

      I was sold an unsafe vehicle and asked them kindly to swap out the vehicle since a master mechanic took a look at the vehicle and stated it was unsafe and they were entirely liable. They refused to swap the vehicle and want me to pay to fix it or take the vehicle back without refunding me anything. The entire wheel snapped off on the highway. We could have been killed.

    • Amber B

      Date: 11/07/2023

      This company is a scam.! Got a 2014 ***** impala from them because we needed a vehicle, when signing the contract we were shocked at every little fee they charge and how you are allotted only certain amount of miles for the month. We got insurance on the vehicle, did necessary repairs to it and put new tires and rims on the vehicle but had to get them in payments since we had to invest so much money mechanically. They sent 2 guys from the dealership to recover the vehicle from my house in the middle of the day then when I call they stated we didnt have insurance on our vehicle and were over our allotted mileage. But wanted us to pay the recovery fee to get the vehicle back.! Currently sent dealership info to Rent a Tire so they can recover the rims and tires off the car since they are not paid off.! Dealership doesnt work with you at all and only cares about making money and scamming hardworking people.! Please if you are thinking about doing business with them, DONT.!!!!

    • Jason M

      Date: 10/14/2023

      Jason M

      Date: 10/14/2023

      The manager pulled a gun on me for trying to return the car.

      Rent 2 Own HQ

      Date: 10/15/2023

      This individual bought a vehicle from us. A few days later asked for us to return the down payment in full. When we asked why he would like to return the car, he said that he changed his mind. We asked if he had any issues with the vehicle or anything that we could help him with. He simply had just changed his mind. After explaining that we had both signed a legal binding contract in order to protect the consumer and the business, and this refund could not be issued, the customer became irate. For fear of our lives, we called the police department to remove the individual from the property. After asking the man to leave repeatedly, him shoving our staff, and threatening the employees, the customer left for fear of the police coming. Our manager "open carries" his firearm due to the nature of the business. The firearm was not removed from the holster or touched, it was simply noticed by the irate, threatening individual that would not leave our location. We filed for a trespass warning with SAPD, and ask that he never return to our property.

    • Ashley H

      Date: 09/19/2023

      This is my story with Rent2ownhq. I thought I was buying a car from this dealership on August 1st. Apparently now reviewing the contract thats not true they lie and tell you that you are buying it but your only leasing it. In the contract it states that once your contract is up they may offer to sell you the vehicle. They run through the contract so fast they dont give you a chance to read it for a reason. Their scamming people out their money. They are low lifes who are trying to make a quick buck and if that means messing everyone out their money they will. On August 3rd my car broke down just having it 2 days after having it. I was given a loaner for 6 weeks but my loaner had no alignment so I busted out 2 tires and bought 2 new tires since I needed a vehicle. Rent2ownhq refused to refund me after I got my car back. And when I got my car back nothing was fixed and they refused to fix it. All my tires were bald i had no power steering pump and I cant steer the wheel. Im a single mother of 3 with 2 jobs just trying to make it. Please look into this dealership they are terrible people scamming people out their money towing their cars for no reason and selling cars in terrible shape!! Im terminating my contract as soon as my payment is due Ive had enough

    • Stefan P

      Date: 09/19/2023

      I give this company zero stars. Very poor customer service. Took all my money, personal property, and vehicle without properly handling the issue at hand. Was told one price to pick up my possessions and then another on arrival which was 10 times more than the original balance. I am a single father with 6 kids. They took all my belongings, my vehicle, and all of mine as well as my kids belongings. School supplies, clothes, shoes things I had recently purchased for my kids for the beginning of school and so on. Very heartless and unprofessional.DO NOT TRUST THIS COMPANY..

    • Lolly O

      Date: 08/24/2023

      They don't even deserve one star these people will take your money. . Smile in your face give you a car. And then for any reason they want they'll take it back. It's sad honestly how heartless they are

    • Adrianna G

      Date: 08/07/2023

      This place is a scamming place and they are con artist they do not care about you. They only care about your pockets and taking your money and themselves just recently I lost my vehicle to them and almost lost my tools. I had to pay $300 for them to give me my tools back when the car wasnt even at a Towing place it was at a freakinginspection place they took my vehicle while I was at work, trying to provide for my family and left me stranded when I had to find a ride to get back to that place and find out what was going on with my vehicle they took $500 from me that was supposed to go towards my windshield that they promise to change and fix that all I needed to do was pay the 500 that is exactly what I did. I have my receipts they cannot give me a day or a time to let me know when I needed to get my windshield fixed, it does not take a week to get a windshield fixed. They wanted to leave me without a vehicle and not tell me how long was it gonna take for them to fix my windshield? I also told them could I just pay out of my pocket again right now and get my windshield fixed and then the $500 that Ive already given yall can I go towards my car payment they told me no so another words they kept my $500 on top of that Ive only had five more months to pay my car off. They ****** me over and I am very angry with these people. They continue to harass me and call me a *** because nobody else would help me with their car and that that is why they only helped me they keep harassing me telling me they know where I live, and to make sure my hands match my words as of today, I continue to let society and public know that they need to watch from these people. They get mad, and either turn the comments off or get in my DM and start threatening me. These people are very unprofessionalism and need to get stopped, if there was a place on here where I could post all the stories of other people being scammed by them, and all the comments and messages I have

    Rent 2 Own HQ is NOT a BBB Accredited Business.

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