ComplaintsforMitchell D. Bluhm & Associates, LLC

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Initial Complaint
06/29/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
In February of 2023, I ended up in a local ** due to a cyst that had grown on my groin. At this point in time, I had been unemployed for a month, having been let go from a customer support position that I had for a full year before the parting. The ** treated the cyst and discharged me, and I was given a ***** by the operator of the **, Advent Health and they discharged me of most of the bill via charity care, the attached statement shows the discharge and the small meager payment that I paid the hospital proper. A few months passed and I started receiving emails from a company called US ********** Solutions asking for an amount claiming they are owed $1,970 dollars. I had asked Advent about this company and they told me this bill was not from them and being aware of medical scams going around the country at the time, I ignored these emails and deleted them, and within a few months they stopped, at least coming from the company that was attempting to collect.US ********** Solutions never explained the details of the bill such as who has billed me and for what unlike the Advent Health statement, just that they are owed that nearly 2k amount of money.Now, this apparent debt has landed in the hands of an apparently notoriously fraudulent legal office that isn't even in my state and now they have gone and filed a unpaid and hit my credit which I see as a fear-based predatory tactic to try and get me to pay them on behalf of the already opaque US Acute Medical Solutions.They have sent a few letters and somehow bypassing number blocking on my smartphone and have tried calling me numerous times, and the few times I've answered, no one was on the other end and the call would hang up. I wish for this law firm to stop contacting me about a bill that was never transparently explained to me that they got from US Acute Medical solutions and to retract their filing against my credit report.
Business response
07/10/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** *******************************

************:

This firm has received correspondence regarding the above-referenced consumer complaint. The activities regarding this matter have been investigated through a review of system notes and also through the interview of employees. This correspondence will serve as reply and resolution to the matter.

Investigation into this matter shows that the account(s) forming the basis of this complaint was placed with this firm on March 6, 2024. The information provided indicates that the account is Mr. ******** responsibility. Accordingly, this firm believed the account to be due and owing. MBA was never made aware of any charity care,nor do we have any knowledge of previous collection efforts.

We apologize for any inconvenience our efforts may have caused, but believe they were in compliance with all applicable state and federal laws. However, in light of Mr. ******** complaint this account has been closed, credit reporting agencies notified to delete any relevant trade lines and The Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact him regarding this account.

Customer response
07/15/2024
I have thoroughly reviewed the business response and accept this resolution.
Initial Complaint
06/28/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This business continues to text me attempting to collect a debt my insurance company already paid to a hospital. The debt has been closed out by the hospital and this debt collection agency is now attempting to settle the claim for less than half the original amount.
Business response
07/10/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** *******************

************:

Correspondence regarding this consumer complaint has been received for review and reply. Accordingly, The Law Office of Mitchell D.Bluhm & Associates activities have been investigated through the interview of employees and through the review of system notes.

Investigation into this matter shows that the account forming the basis of this complaint was placed on or about December 19, 2023. The information provided indicated that the account is Mr. ************************** Accordingly, The Law Office of Mitchell D. Bluhm & Associates believed the account to be due and owing.

The Law Office of Mitchell D. Bluhm & Associates apologizes for any inconvenience its efforts may have caused, but believes they were in compliance with applicable state and federal laws. However, in light of ************** complaint this account has been closed,credit reporting agencies notified to delete any relevant trade lines and The Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact him regarding this account.
Customer response
07/11/2024
I have reviewed the business response and accept this resolution.
Initial Complaint
06/28/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company has been sending me text messages stating that I owe money on a hospital bill. I informed them that the bill has been paid by my insurance company. Now they have put this so called debt on my credit report. I called the hospital and they do not have a a record of this bill. This company is a scam. I want them to remove this incorrect debt from my credit report immediately!
Business response
07/10/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** ***************************

************:

This firm has received correspondence regarding the above-referenced consumer complaint. The activities regarding this matter have been investigated through a review of system notes and also through the interview of employees. This correspondence will serve as reply and resolution to the matter.

Investigation into this matter shows that the account forming the basis of this complaint was placed with this firm on March 27, 2024. The information provided indicates that the account is Ms. ******* responsibility. Accordingly, this firm believed the account to be due and owing. Our records further indicate that the insurance department investigated Ms. ******* dispute and due to the information not being received within timely filing limits,insurance could not be billed.

We apologize for any inconvenience our efforts may have caused, but believe they were in compliance with all applicable state and federal laws. However, in light of Ms. ******* complaint this account has been closed, credit reporting agencies notified to delete any relevant trade lines and The Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact her regarding this account.

Customer response
07/11/2024
I have reviewed the business response and accept this resolution.
Initial Complaint
06/28/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I receive ceaseless spam from "Law Offices of MBA", about an amount owed of $1863.The same company has also reported negative to two credit bureaus - Experian and Transunion.I do not recognize this amount and this company.I would like to discuss the purported bill with them, but I'm unwilling to give my DOB, social security number, and all kinds of other personal information to an unknown compnay over the phone.
Business response
07/10/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** *********************

****:

Correspondence regarding this consumers complaint has been received for review and reply. Accordingly, The Law Office of Mitchell D. Bluhm & Associates activities have been investigated through the interview of employees and through the review of system notes.

An investigation shows that the account forming the basis of this complaint was placed with this firm on or about January 3, 2024. The information provided indicated that the account is ************** responsibility. Accordingly, The Law Office of Mitchell D. Bluhm & Associates believed the account to be due and owing. ************ states he has no knowledge of this matter; however, records indicate the initial notice was mailed to ************ on January 3, 2024 prior to sending text messages.

We apologize for any inconvenience our efforts may have caused, but believe they were in compliance with applicable state and federal laws. However, in light of ************** complaint this account has been closed, credit reporting agencies notified to delete any relevant trade lines and The Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact him regarding this account.

Should you require any further information, please do not hesitate to contact us.
Customer response
07/12/2024
I have reviewed the business response and accept this resolution.
Initial Complaint
06/27/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Law Offices of MBA, a Debt Collector, has been texting me for several months now offering debt settlement ("Pay $863.00 to resolve your balance") for an unknown account. No other information is offered except for a phone number and website for payment. It is my understanding that this company is a third-party debt collector for medical bills, but even if this is a legitimate debt, how would I know that without any information regarding the creditor? I have no outstanding medical bills and was not made aware of the nature of this debt through any correspondence and now it is showing up on my credit report. I am requesting this be removed as there is no evidence of where this debt came from and I am not responsible.
Business response
07/09/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** *******************************

************:

Correspondence regarding this consumers complaint has been received for review and reply. Accordingly, the Law Office of Mitchell D. Bluhm & Associatesactivities have been investigated through the interview of employees and through the review of system notes.

Investigation into this matter shows that the account forming the basis of this complaint was placed on January 3, 2024. The information provided indicated that the account is Mr. ******* responsibility. Accordingly, the Law Office of Mitchell D. Bluhm & Associates believed the account to be due and owing. **************** asserts the account credit reported prior to communication,however, records indicate the initial notice was mailed to **************** on January 8, 2024, at the same address provided in this complaint. No return mail has been received.

This firm apologizes for any inconvenience our efforts may have caused, but believes they were in compliance with all applicable state and federal laws. However, in light of Mr. ******* complaint this account has been closed,credit reporting agencies notified to delete any relevant trade lines and the Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact him regarding this account.

Should you require any further information, please do not hesitate to contact us.

Customer response
07/10/2024
I have reviewed the business response and accept this resolution.
Initial Complaint
06/15/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
A collection has been added to my transunion credit report and lists MBA Law as the original creditor on 06/14/24 for *******. I have never entered a contract with MBA, so this information within itself is inaccurate. I also have no debt of any kind in the last seven plus years, including medical debt, that has gone to collections. This collections account is invalid. I have filed a dispute with *********** and I will be filling a complaint with the Texas Attorney Generals office. Based on the other complaints here on BBB and other websites this company doesnt seem to be legit. I want this collection account removed immediately from transunion credit report and closed with MBA law. I want a letter sent to me confirming that the account is closed. Do not contact me or anyone else in my family about a debt that isnt owed. The account should not be reopened or sold at any point in the future.
Business response
06/20/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** ***************************

************:

This firm has received correspondence regarding the above-referenced consumer complaint. The activities regarding this matter have been investigated through a review of system notes and also through the interview of employees. This correspondence will serve as reply and resolution to the matter.

Investigation into this matter shows that the account forming the basis of this complaint was placed with this firm on January 15, 2024. The information provided indicates that the account is Ms. ******* responsibility. Accordingly, this firm believed the account to be due and owing.

We apologize for any inconvenience our efforts may have caused, but believe they were in compliance with all applicable state and federal laws. However, in light of Ms. ******* complaint this account has been closed, credit reporting agencies notified to delete any relevant trade lines and The Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact her regarding this account.
Customer response
06/24/2024
I have reviewed the business response and accept this resolution.
Initial Complaint
06/12/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Recently, I did an investigation on my credit report and found an item on there to be inaccurate. It says I have an outstanding account with ********************** that is 6 months old. I have never heard of your company and have never received any communications from your company by phone or mail. I have not received medical care in the last six months or the last several years. Under 15 U.S. Code 1681e (b)Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates. 15 U.S. Code 1681i (5)Treatment of inaccurate or unverifiable information(A) In general if, after any reinvestigation under paragraph (1) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or cannot be verified, the consumer reporting agency) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ii)promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. Please remove the item from my credit report, immediately. It is absolutely unacceptable to make first contact by filing on my credit report. You have not provided substantiation of the debt in question. This is a scam and I am not comfortable with your process.
Business response
06/20/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** *************************************

************:

Correspondence regarding this consumers complaint has been received for review and reply. Accordingly, the Law Office of Mitchell D. Bluhm & Associatesactivities have been investigated through the interview of employees and through the review of system notes.

Investigation into this matter shows that the account forming the basis of this complaint was placed on December 7, 2023. The information provided indicated that the account is Ms. ********** responsibility. Accordingly, the Law Office of Mitchell D. Bluhm & Associates believed the account to be due and owing. ********************** asserts the account credit reported prior to communication, however, records indicate the initial notice was mailed to ********************* on December 15, 2023, at the same address provided in this complaint.No return mail has been received.

This firm apologizes for any inconvenience our efforts may have caused, but believes they were in compliance with all applicable state and federal laws. However, in light of Ms. ********** complaint this account has been closed, credit reporting agencies notified to delete any relevant trade lines and the Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact her regarding this account.

Should you require any further information, please do not hesitate to contact us.
Customer response
06/27/2024
I have reviewed the business response and accept this resolution.
Initial Complaint
06/10/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I am writing to file a formal complaint against the Law Offices of MBA, a debt collection agency, regarding their unethical and harassing practices in their attempts to collect a debt from me.Account Number: ******** Balance: $985 Date of Service: 03/16/2022 Current Creditor: CF Medical LLC Original Creditor: US ********** Solutions Here is my list of complaints against The Law Offices of MBA 1. Misrepresentation and False Information:On several occasions, they have provided misleading information and non-payment consequences. This includes "At this time, no attorney with this firm has personally reviewed the particular circumstances of your account."2. Violation of the Fair Debt Collection Practices Act (FDCPA):The conduct of the Law Offices of MBA appears to be in direct violation of the ****** They have failed to provide written validation of the debt within the required period and have continued collection efforts without proper verification.3. Unauthorized Disclosure of Information and Violation of Privacy Rights:The Law Offices of MBA have disclosed information about my debt to third parties without my consent, which is a clear violation of my privacy rights. This includes falsely reporting information to TransUnion on June 5, 2024, which negatively impacted my credit score and caused further distress.Failure to Provide Itemized Bill and Explanation of Benefits:The Law Offices of MBA have yet to provide the necessary documentation, including an itemized bill and an explanation of benefits for the date of service related to this debt. Given these issues, I respectfully request the BBB to investigate the practices of the Law Offices of MBA and take appropriate action to ensure that they adhere to ethical and legal standards. I want a resolution that will cease the harassment, delete false information reported to TransUnion, and provide a clear and fair validation of the alleged debt.
Customer response
06/11/2024
I am writing to provide clarification on my recent debt validation request as part of my complaint against Mitchell D. Bluhm & Associates, LLC. On June 10, I contacted Mitchell D. Bluhm & Associates, LLC via telephone at ************. During this call, I requested an itemized bill and validation of the debt they claim I owe.
The specific details of my request included:
1. An itemized statement showing the amount of the debt.
2. The name of the original creditor.
3. Documentation proving my responsibility for the debt.
4. A breakdown of how the amount was calculated, including any fees or interest.
Despite my verbal request, Mitchell D. Bluhm & Associates, LLC has not provided the necessary documentation to validate the debt as required under the Fair Debt Collection Practices Act (FDCPA). I kindly request your assistance in ensuring that Mitchell D. Bluhm & Associates, LLC fulfills their obligation to provide the requested information.
Thank you for your attention to this matter.
Sincerely,
***************************
Business response
06/20/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** ***************************

************:

Correspondence regarding this consumers complaint has been received for review and reply. Accordingly, the Law Office of Mitchell D. Bluhm & Associatesactivities have been investigated through the interview of employees and through the review of system notes.

Investigation into this matter shows that the account forming the basis of this complaint was placed on March 6, 2024. The information provided indicated that the account is Mr. ******* responsibility. Accordingly, the Law Office of Mitchell D. Bluhm & Associates believed the account to be due and owing. **************** asserts the account credit reported prior to communication,however, records indicate the initial notice was mailed to **************** on March 11, 2024, at the same address provided in this complaint. No return mail has been received.

This firm apologizes for any inconvenience our efforts may have caused, but believes they were in compliance with all applicable state and federal laws. However, in light of Mr. ******* complaint this account has been closed,credit reporting agencies notified to delete any relevant trade lines and the Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact him regarding this account.

Should you require any further information, please do not hesitate to contact us.

Customer response
07/14/2024
Hi,
I reviewed the response and my issue has been resolved. This complaint can be closed. Thank you so much helping.
Best,
***************************
Initial Complaint
06/07/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Mitchell D. Bluhm and Associates trying to collect money for a medical procedure. They have all the correct information, but after calling the hospital about the payment they informed they are not their collection agency and their records show that agreed and accepted the payment that my insurance provider paid. I also pulled up my EOB and the participating provider agree to accept the allowed amount as payment in full for covered services.
Business response
06/12/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** *******************************

************:

This firm has received correspondence regarding the above-referenced consumer complaint. The activities regarding this matter have been investigated through a review of system notes and also through the interview of employees. This correspondence will serve as reply and resolution to the matter.

Investigation into this matter shows that the account forming the basis of this complaint was placed with this firm on January 3, 2024. The information provided indicates that the account is Ms. ******** responsibility. Accordingly, this firm believed the account to be due and owing.

We apologize for any inconvenience our efforts may have caused, but believe they were in compliance with all applicable state and federal laws. However, in light of Ms. ******** complaint this account has been closed, credit reporting agencies notified to delete any relevant trade lines and The Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact her regarding this account.
Customer response
06/14/2024
I am rejecting this response because I called the hospital and they said back when this was submitted they agreed to accept the money from BCBS as payment in full. I also have the documentation from BCBS that the provide accepted their payment as payment in full.
Customer response
06/14/2024
If this statement correct you can close the case.
We apologize for any inconvenience our efforts may have caused, but believe they were in compliance with all applicable state and federal laws. However, in light of Ms. ******** complaint this account has been closed, credit reporting agencies notified to delete any relevant trade lines and The Law Office of Mitchell D. Bluhm & Associates will make no further attempts to contact her regarding this account.
Business response
06/18/2024
************:

This firm has received additional correspondence regarding the above-referenced consumer complaint. The activities regarding this matter have been investigated through a review of system notes and also through the interview of employees. This correspondence will serve as reply and resolution to the matter.

The Law Office of Mitchell D. Bluhm & Associates performed an investigation when the complaint was initially received. This research indicated ***************************** made payment, along with an adjustment from the medical provider. The Law Office of Mitchell D. Bluhm & Associates was under the impression the balance was valid.

As previously outlined The Law Office of Mitchell D. Bluhm & Associates has closed this account and will make no further attempts to contact her.
Initial Complaint
06/04/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company is sending me spam messages about a debt I do not own. If I try to do a lookup with the account number they send me and my zip code, their own website says I do not have an account with them. I have checked my credit profile with the major credit profiles and I do not see any debt with them.
Business response
06/07/2024
BBB of Metropolitan ******* *********************************************************************************************************************** *****************, Director of Complaint Resolution Department

Re.: Case #: ******** *********************

************:

The Law Office of Mitchell D.Bluhm & Associates has received correspondence regarding the above-referenced consumer complaint. The activities regarding this matter have been investigated through a review of system notes and also through the interview of employees. This correspondence will serve as reply and resolution to the matter.

Investigation into this matter shows our firm sent text messages to **************** in an attempt to reach a different party. We have updated our records to reflect that ****************** phone number was an incorrect number so that text messages will no longer be placed to **************** and offer our sincerest apologies to him for any inconvenience.
Customer response
06/10/2024
I have reviewed the business response and accept this resolution.

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