Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Progressive Leasing, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Progressive Leasing, LLC

      256 W Data Dr Draper, UT 84020-2315

    • Progressive Leasing, LLC

      10619 S Jordan Gtwy Ste 100 South Jordan, UT 84095-3974

    • Progressive Leasing, LLC

      San Diego, CA 92109

    Business ProfileforProgressive Leasing, LLC

    Financial Services
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Pennsylvania vs Prog Leasing, LLC

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven. I'm

    On 25 Jan 2024, Progressive Leasing settled a lawsuit originally filed in 2022 with the Pennsylvania Attorney General's Office. The lawsuit alleged that Progressive failed to comply with the Rental Purchase Agreement Act that required lessors to place physical tags - with complete financing cost information - on goods offered for rent. The cost of rent-to-own financing is typically equivalent to a loan with 152% interest. 

    As a result of the settlement, the Office of Attorney General will distribute $850,000 in restitution to eligible consumers who paid back significantly more than the price of the item they rented. In addition, Progressive will cancel balances for 972 consumers who entered into rental purchases prior to September 8, 2022. 

    Impacted consumers do not need to take any action to receive debt cancellation or restitution under the settlement. Consumers due relief will be contacted by either Progressive (for debt cancellation) or the Attorney General's settlement administrator (for restitution). 

    For more information visit https://www.attorneygeneral.gov/taking-action/attorney-general-henry-obtains-nearly-1-million-in-settlement-from-rent-to-own-company-that-failed-to-comply-with-pa-advertising-disclosure-law/ 

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 92 Customer Reviews

    Customer Complaints

    328 complaints closed in last 3 years

    119 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Progressive Leasing, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Progressive Leasing, LLC

        256 W Data Dr Draper, UT 84020-2315

      • Progressive Leasing, LLC

        10619 S Jordan Gtwy Ste 100 South Jordan, UT 84095-3974

      • Progressive Leasing, LLC

        San Diego, CA 92109

      Location of This Business
      256 W Data Dr, Draper, UT 84020-2315
      BBB File Opened:
      11/22/2004
      Years in Business:
      24
      Business Started:
      5/24/2000
      Business Started Locally:
      5/24/2000
      Business Incorporated:
      1/1/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Additional Contact Information

      Fax Numbers

      • (877) 966-2888
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      328 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/05/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I had ordered two a phone, and laptop from the company; shortly after I started getting my email logged into, then my socials, after that text with my name. I was unaware the company had a data leak, and there is nothing about it on the website, almost hidden from customers. I was told on the phone, "if yours happens to get leaked we'll let you know." It's being investigated, but nothing they could tell me has been done to stop it. The company should let people know. I would like a refund if I return my items or some kind of deal worked out. I would have NEVER signed a lease if I known they were allowing new customers to purchase through them knowing they have a data leak issue that is ongoing.
      Read More

      Customer Reviews

      92 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nic P

      1 star

      08/02/2024

      This is the last time I will be purchasing anything with Progleasing. I was approved for a **** laptop and then I requested for an upgrade and she stated that ecommerence needs now proof of residency. I sent a pic of the name, utility and address. They said no it has to be the entire pic which to me doesn't make any sense since I sent all that was needed. I requested justification to why they need the entire sheet cause I'm skeptical about sending out all my information to anyone (I don't trust people). They would not tell me anything but for proof of verification. That's not an acceptable response. I will not be working with the company anymore. You all lost a customer.

      Local BBB

      BBB Mountain West

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.