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Business Profile

Financial Services

Progressive Leasing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

This profile includes reviews for Progressive Leasing, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Progressive Leasing, LLC has 3 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 88 Customer Reviews

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    Review Details

    • Corrie M

      Date: 04/26/2025

      ******** customer service to loyal customers. Nothing but foreigners answer the calls. I cant stand. Sent documents more than once. I dont think they know how to read

    • Sonia B

      Date: 04/12/2025

      I have used Progressive Leasing for a few years now and have never had a problem with them until now. I did a lease agreement on March 1st. However, changed my mind and cancelled it the same day. I submitted the cancellation from the store to Progressive. I followed up with them approximately a week and a half later to see the status and was told I needed to give it 7 - 10 business days. I followed up again and was referred to another department and to give it 5 days. I followed up a week and a half later and this time requested to speak with a supervisor, the person said they could help, giving this the benefit of the doubt went through the entire thing again and this time was told that it normally takes 4 weeks for them to process it. Already annoyed I called again on the 4th now a month later and again asked to speak with a supervisor and was told they could help, advised that this has been a month now and I'm still getting the run around. She advised that she is submitting it to the investigations department and they would be able to get to the bottom of this. It is now the 12th and I'm still waiting. Needless to say they have lost my business. I live on Social Security and live from check to check I cannot afford to just leave the initial down payment go down the drain. I am now submitting a complaint to the Better Business Bureau this is absolutely ridiculous and people shouldn't be treated like this. No one wants to take responsibility or go above and beyond or follow through to make sure the customer is being taken care off and keep a long time customer. Very unfortunate.

    • Zach G

      Date: 02/19/2025

      I used to be one of the number one customers with **********************. These use to have US based customer service but now it is over seas. That is where the problems started. The customer service was bad and only got worse. They won't let me speak to a supervisor and an agent committed fraud so now I get to have my lawyers get involved. I used Prog leasing at least 10 to 15 times over the course of 10 years or so but I guess with there new business practices customer service and illegal transactions do not matter to them.

    • KENA C

      Date: 01/09/2025

      I don't recommend using Progressive leasing because they are robbing you. I bought three items from ***** and it was $150. I was charged $63.13 on the day of purchase. I returned an item that wasn't used which was $119. The remaining items are worth $31, which they say I still owe them for. So now I'm paying $94.13 for two items worth $31. I will never use them again.

    • Jonathon P

      Date: 11/27/2024

      Predatory is the only word to describe this company. I agreed to a 6-month lease agreement for a total of $188.95 loan. I've already made $216.07 in payments and now my account is showing that my agreement is extended to 12 months without my knowledge but the same payment amounts claiming i still owe them $317.06 or I can buy it out right now for $221.94 making my payoff amount more than double the original loan. NEVER DO BUSINESS WITH THESE FRAUDS.

    • Carrie A

      Date: 11/23/2024

      This is the worst customer service I ever had. I was approved two times.. then I went to buy something it went pending .. then they wanted me to send thru email my Dl, SS , bank statements etc and they said this is for a security! How is that secure when I am sending stuff via email.. no one would get me a manager

    • Angelica M

      Date: 11/21/2024

      Fix the **** app. You've made it so much easier to just call in everytime I need something and I genuinely despise that. I truly hate that I can't stay logged in. I truly hate I'm constantly forced into a loop of needing a log in code only to be kicked back to the home screen when I return, so I have to start the whole process over again. Your app is trash and the same exact reason I stopped using mint mobile. I seriously cannot express how much it bugs me. I'm sure my friends and family are honestly tired of hearing about it too. But companies that do this are insane. I just want to make a payment and you torture me for it.

    • Brian F

      Date: 11/07/2024

      Monitors employees social media accounts and threatens to terminate employment if they don't approve the posts.

    • Brett f

      Date: 11/02/2024

      They will not fix the issues you have not will they return your call they will make you pay off what's broken without trying to repair it or make the situation right!!!

    • James B

      Date: 10/23/2024

      I gave a 1 because I couldn't give a zero. **************** doesn't answer the phone. So there is no way to get a hold of them.

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