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Find a Location

Tanner Clinic has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tanner Clinic

      2121 N 1700 W Layton, UT 84041-8803

    • Tanner Clinic

      2038 W 1900 S Syracuse, UT 84075-9320

    • Tanner Clinic

      5296 S Commerce Dr Ste 104 Millcreek, UT 84107-5363

    • Tanner Clinic

      PO Box 337 Layton, UT 84041-0337

    • Tanner Clinic

      380 N 400 W Kaysville, UT 84037-3135

    Business ProfileforTanner Clinic

    Clinic
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Multi-specialty medical clinic

    Business Details

    This is a multi-location business.

    Find a Location

    Tanner Clinic has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tanner Clinic

        2121 N 1700 W Layton, UT 84041-8803

      • Tanner Clinic

        2038 W 1900 S Syracuse, UT 84075-9320

      • Tanner Clinic

        5296 S Commerce Dr Ste 104 Millcreek, UT 84107-5363

      • Tanner Clinic

        PO Box 337 Layton, UT 84041-0337

      • Tanner Clinic

        380 N 400 W Kaysville, UT 84037-3135

      Location of This Business
      2121 N 1700 W, Layton, UT 84041-8803
      BBB File Opened:
      8/14/1997
      Years in Business:
      114
      Business Started:
      1/1/1910
      Business Started Locally:
      5/17/1963
      Business Incorporated:
      5/17/1963
      Type of Entity:
      Corporation
      Alternate Business Name
      • Tanner Memorial Clinic
      Business Management
      • Mr. Kevin Spainhower, Director of Business Services
      • Mr. Marshall McKinnon, CEO
      • Dr. Steven Meek MD, President
      Contact Information

      Principal

      • Mr. Kevin Spainhower, Director of Business Services

      Customer Contact

      • Mr. Kevin Spainhower, Director of Business Services
      Additional Contact Information

      Fax Numbers

      • (801) 525-8151
        Primary Fax

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I hope this finds you well. Im reaching out to dispute the debt regarding Tanner Clinic. My office visit was October 31st, 2023. ************** and his Medical Assistant provided me with some information that there was a test that they would like to run that costs around $2,000 and that they are not sure if my insurance covers it as many insurance companies do not cover this test. I was sent to the lab to run some other tests that day and sent home with a piece of paper which contained the name of the test and was advised that they would not run that test without my consent. I was advised that I would need to ask my insurance company if this test was covered by my insurance. I contacted my insurance company and was advised that the test is not covered. I did not consent to the test with ************** office.February 2024 Tanner Clinic called me about making a payment. I advised of the over-billing and they said they would look into it.In March and April, Tanner Clinic called me back. After describing my situation, she advised that I talk to their advocates. Using Tanner Clinics website, I used an email form to explain my situation to them and provided my contact information but never heard back from them. In May, I received a collection agency notice. I called Tanner Clinic with my concerns. He said he would research the situation and call me back in a few days. This associate reached back out to me on twice. 1) to gather more information from me and 2) to advise me that he was sending my information to the Advocates at Tanner Clinic. He told me if I did NOT hear back from him, the Advocates would take over. On June 11, I was finally able to speak with an Advocate who said she would follow up with me. I never heard back.On the same day I filed a dispute with the collection agency.July 20th, I received a collection notice that the debt is valid. I did not authorize service ***** for $2,210.00. Remove that from my bill and I'll gladly pay the remainder.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Peggy W

      1 star

      11/10/2023

      I had an MRI done there and was told the results would be ready in one or two days. It's now been 8 days and no results. I have called twice and left messages and no one returns phone calls. Each time I call I get an answering machine. No human being to even talk to!!! Why would a clinic let a person worry and stew over results when they could easily post them on the parent portal??? Bad service there!!!!

      Tanner Clinic Response

      11/13/2023

      *****, Please accept our apologies for the delay in getting you the results of your MRI. The doctor has downloaded the results and also sent them by email. If you have any additional questions or have not received them please call ****************** directly.

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