Business ProfileforRidd Pest Control

Salesman came to my door on 5/21/24 he advised that the service offers spraying of the home and yard, 3 feet up the home and 3 feet out into the yard, a gradual for the lawn and treatment for fire ants. I made an initial payment of $119 due to the first treatment being more involved. The technician came on 5/22/24 for the initial treatment inside and outside my home. The full treatment took him about 15 minutes (far shorter than the salesman has stated), he handed me a flyer to purchase mosquito spraying and was on his way. I reviewed my camera footage, ****** only sprayed the base of my foundation around my home. There was no 3 feet up, 3 feet out, he did not do any gradual treatment on my lawn and did not treat fire ant mounds. I received the following notes from ******: Hello, I just completed your RIDD Pest Control service. I treated 3 feet up and 3 feet out from the foundation to block any invading insects from entering the home. Lastly, I performed a full yard inspection to take care of any mound activity further out in the yard and granulated ***** feet out from the foundation to treat any ants or roaches that might have been nesting in the yard or around the driveway. Please allow ***** days of increased activity while the bugs are being flushed out. I know it can take time for the treatment to work but I have it a month and I have more bugs than ever before. I have always had pest control with another company and I have never experienced this many bugs. Called customer service on 6/25/24 and spoke with ***** the account manager, explained the situation and requested to cancel my contract without the cancellation fee as I already paid the initial treatment fee of $119 and a monthly fee of $73.87. The only resolution ***** could offer was to spray again. I paid the $200 cancellation fee. I am requesting a refund of both the cancellation fee and the monthly charge of $73.87. ***** advised there is no one at RIDD above him I could speak for resolution.