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Find a Location

Weave has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Weave

      1331 W Powell Way Lehi, UT 84043-2883

    • Weave

      2000 W Ashton Blvd Ste 100 Lehi, UT 84043-6147

    Business ProfileforWeave

    Project Management Software
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Weave has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Weave

        1331 W Powell Way Lehi, UT 84043-2883

      • Weave

        2000 W Ashton Blvd Ste 100 Lehi, UT 84043-6147

      Location of This Business
      1331 W Powell Way, Lehi, UT 84043-2883
      BBB File Opened:
      10/4/2019
      Years in Business:
      16
      Business Started:
      9/1/2008
      Business Started Locally:
      10/8/2019
      Type of Entity:
      Corporation
      Alternate Business Name
      • Weave Communications, Inc.
      Business Management
      • Mr. Brett White, President
      • Natalie House
      Contact Information

      Customer Contact

      • Mr. Brett White, President
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jordan L

      1 star

      06/14/2024

      First off, when I got to this review page and saw the score Weave has (1 out of 5 Stars) I was not surprised and somewhat relieved that our organization was not the only one that experienced what we did. My organization decided to make the move to Weave for the *** feature to clients. After the first week from onboarding we realized the mistake we had made. Our onboarding manager completely left us in the dark after experiencing porting issues. They were initially supposed to call to ensure everything went smoothly. This did not occur and we were told by our onboarding manager that he was covered up the next two days and to contact support. For the next two weeks, we had several calls with support and the issues never did resolve. After requesting to cancel our services, we still were charged the monthly service fee and onboarding fees.... What onboarding... My only suggestion to you if you are debating to move or sign up with Weave is to Run Run Run far away. Extremely disappointed with what we experienced. The only reason they received 1 star is because I had to select an option...

      Weave Response

      06/17/2024

      Thank you for bringing this to our attention. We want to extend our sincerest apologies for the frustration and inconvenience you've experienced. Your feedback is incredibly important to us and we take your concerns very seriously. Our team will make sure to stay in contact to ensure you are taken care of.

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