Business ProfileforRoyal inn Midvale

My sister booked a stay at this HOTEL for a week. We already confirmed that this hotel was pet friendly. She also informed the front desk associate (male) about her dog He said that it was okay so up until today is when she got a call from an older woman yelling at her to come to the front desk right now to pay the dog fee. The lady was not at all calm. SHE WAS YELLING AT MY SISTER THE WHOLE TIME. VERY UNPROFESSIONAL AND RACIST!!! My sister called me and while the lady was yelling at my sister the lady said you people are all liars! Emphasis on the you people. This so-called business needs to be CLOSED DOWN!! My sister was talking to this lady in a calm manner and she just kept yelling and yelling. We told the rude old lady that the associate that checked my sister in knew about her having a dog and they said it was fine and that if we knew there was a pet fee we would have paid it. When we said that, the lady yelled even more saying how my sister was trying to hide the dog EVEN THOUGH SHE ALREADY INFORMED THE ***** DESK ASSOCIATE AND HE SAID THAT IT WAS FINE THAT SHE JUST PAY THE REGULAR $100 DEPOSIT (not including the dog fee). So my sister calls my mom who made the reservation for her and the lady is trying to grab my sisters phone from her hand and when my sister told that old lady that she will hold her OWN PHONE she got EVEN MORE HYSTERICAL AND STARTED CUSSING MY SISTER OUT. MY FAMILY AND I HEARD THIS WHOLE CON*****ATION. So once my sister started defending herself since she was being VERBALLY ABUSED AND RACIALLY DISCRIMINATED AGAINST the lady called the cops on her and told my sister GET YOUR S*** OUT OF THE ROOM AND VACATE THE PREMISES this lady needs to be OUT OF A JOB. So while my sister is cleaning out her stuff, two other male employees WALK OUT ALL THE WAY TO THE PARKING LOT AND START HARASSING MY SISTERs BOYFRIEND TELLING HIM IF HE HAS A PROBLEM. THIS PLACE NEEDS TO BE SHUT DOWN ASAP!!!!!!! I have reached the limit on words so please help.