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          Find a Location

          Utah Community Federal Credit Union has 25 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Utah Community Federal Credit Union

              360 W 4800 N Ste E160 Provo, UT 84604-5675

            • Utah Community Federal Credit Union

              PO Box 1900 Provo, UT 84603-1900

            • Utah Community Federal Credit Union

              1501 S 40 E Provo, UT 84606-7333

            • Utah Community Federal Credit Union

              105 E State St Pleasant Grove, UT 84062-3612

            • Utah Community Federal Credit Union

              1364 Commerce Dr Springville, UT 84663

            Business ProfileUtah Community Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            360 W 4800 N Ste E160

            Provo, UT 84604-5675

            Visit Website
            (801) 223-8188

            Customer Reviews

            1.08/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Utah Community Federal Credit Union has 25 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Utah Community Federal Credit Union

                360 W 4800 N Ste E160 Provo, UT 84604-5675

              • Utah Community Federal Credit Union

                PO Box 1900 Provo, UT 84603-1900

              • Utah Community Federal Credit Union

                1501 S 40 E Provo, UT 84606-7333

              • Utah Community Federal Credit Union

                105 E State St Pleasant Grove, UT 84062-3612

              • Utah Community Federal Credit Union

                1364 Commerce Dr Springville, UT 84663

              Location of This Business
              360 W 4800 N Ste E160, Provo, UT 84604-5675
              BBB File Opened:
              11/22/2002
              Years in Business:
              68
              Business Started:
              1/1/1956
              Business Started Locally:
              1/1/1956
              Business Incorporated:
              5/14/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • UCCU
              • Utah Community Credit Union
              Business Management
              • Mr. Jeff Sermon, President/CEO
              • Mr. Ken Gibby, Vice President
              • Ms. Linda Makin, Secretary
              • Mr. Bret Vanausdal, President
              Contact Information

              Principal

              • Mr. Jeff Sermon, President/CEO
              Additional Contact Information

              Fax Numbers

              • (801) 223-7790
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              UCCU partially helped me with small claims issue. which they caused due to not following proper protocol. they sent a check for a auto purchase and didn't add info on the back to take the lein over to move the title to me so the other bank just released the title to the previous owner. the previous owner then kept refusing to sign title to me after and ran with the car. UCCU kept avoiding any responsibility and charged on collateral protection insurance due to signed agreement for loan. someone else had insurance on the car and uccu refused to remove **** I have talked to ****** site management and they said ************ in collections only had the power to refund the **** ************ has not sent any response to 3 emails now over a year and uccu is refusing to take any responsibility in their mistakes and the fact they took out insurance on something they had no claim or lein on.
              Read More
              Read 9 More Complaints

              Customer Reviews

              13 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shawn O

              01/31/2024

              Liars!!! Promised to waive a fee. They never did and they also send it notices 2 weeks after it's due. They don't send emails. They don't notify you of payments not going through. I couldn't get on to their app. I explained the whole situation and he blamed it on me and his employees. Poor business etiquette. They lost money on a $45,000 car loan over a$32 fee. They didn't care.
              Read 12 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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