Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Utah Valley Emergency Physicians, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Utah Valley Emergency Physicians, Inc.

              1034 N 500 W Provo, UT 84604-3380

            • Utah Valley Emergency Physicians, Inc.

              PO Box 10 Spanish Fork, UT 84660-0019

            • Utah Valley Emergency Physicians, Inc.

              PO Box 26974 Salt Lake City, UT 84126-0974

            • Utah Valley Emergency Physicians, Inc.

              1095 S 800 E Orem, UT 84097-7251

            Business ProfileUtah Valley Emergency Physicians, Inc.

            Medical Doctor
            Multi Location Business

            Contact Information

            1034 N 500 W

            Provo, UT 84604-3380

            Visit Website
            (877) 346-2211

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Utah Valley Emergency Physicians, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Utah Valley Emergency Physicians, Inc.

                1034 N 500 W Provo, UT 84604-3380

              • Utah Valley Emergency Physicians, Inc.

                PO Box 10 Spanish Fork, UT 84660-0019

              • Utah Valley Emergency Physicians, Inc.

                PO Box 26974 Salt Lake City, UT 84126-0974

              • Utah Valley Emergency Physicians, Inc.

                1095 S 800 E Orem, UT 84097-7251

              Location of This Business
              1034 N 500 W, Provo, UT 84604-3380
              BBB File Opened:
              8/31/2005
              Years in Business:
              11
              Business Started:
              3/8/2013
              Business Started Locally:
              3/8/2013
              Type of Entity:
              Corporation
              Business Management
              • Mr. Brady Cox, President
              Contact Information

              Customer Contact

              • Mr. Brady Cox, President
              Additional Contact Information

              Fax Numbers

              • (616) 975-9824
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/26/2024

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              Went to Utah Valley emergency on a Saturday with what appeared to be a flare up of diverticulitis. Spoke with the ER doctor for maybe a total of 20 minutes. Very nice guy. That being said, a week or so later received a bill from them for $794. Outrageous! The bill was also filled with threats of "collections" if not paid promptly. Filled out the medical insurance information on the back of the bill and sent it back. Received another bill stating that they had billed my insurance and that they had assigned the total amount to my deductible, and that I was now on the line for the entire amount. Contacted my insurance and they had no record of these guys ever sending them a bill. Of course by then, I had already sent them the full amount to avoid being sent to a collections company. Tried calling. Can't ever get through to someone with a pulse. The phone keeps telling me that I have made an invalid entry! I feel their business practice is to keep jerking you around so long that you get frustrated and just hang up. These guys suck!

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rick B

              10/12/2023

              Daughter was seen by one of their physicians in the emergency room for less than 10 minutes. Get a bill for over $560. I had just changed insurance companies after the visit and they would not pay on the bill so I got stuck with it. Attempted to negotiate a lower price with the company using a variety of logical arguments and was told absolutely no deals, discounts, reductions, negotiations etc., even though insurance companies do it all day long and get major discounts! By the way, they just added a late fee for good measure! We set up a payment plan and then after giving a card number, they tell me that I have to pay a (*&^*&%^ "Convivence fee!" that they are tacking on the monthly charge.Our medical system is screwed up and these guys are a prime example of putting the screws to the little guy, the ones least able to pay so they can make their McMansion payment.
              Read 1 More Customer Review

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.