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Find a Location

Western Governors University has 1 locations, listed below.

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    Business ProfileforWestern Governors University

    Colleges and Universities

    At-a-glance

    Customer Reviews

    1.68/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    66 complaints closed in last 3 years

    25 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    WGU is a non-profit, competency-based, online university offering bachelor and masters degrees in business, health professions, IT, and education.

    Business Details

    Location of This Business
    4001 S 700 E Ste 700, Salt Lake City, UT 84107-2533
    BBB File Opened:
    5/30/2001
    Years in Business:
    27
    Business Started:
    1/15/1997
    Business Started Locally:
    1/15/1997
    Type of Entity:
    Non-profit Organization
    Business Management
    • Mr. David Grow, CFO
    • Ms. Joan Mitchell, Vice President of Operations
    • Mr. Scott Pulsipher, President/CEO
    • Mr. Steve Merrill, Customer Relations Manager
    Contact Information

    Customer Contact

    • Mr. Steve Merrill, Customer Relations Manager
    Additional Contact Information

    Fax Numbers

    • (801) 274-3305
      Primary Fax

    Phone Numbers

    Customer Complaints

    66 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Continues to spam call me and will not remove my name off their call list
    Read More

    Customer Reviews

    37 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    maecio s

    1 star

    07/25/2024

    Hello,I was a student here. I didn't understand the concept of the school, so I withdrew. I went here from February 1st, 2024, to April 26, 2024. No one at the school wanted to tell me how to withdraw. I had to go online and find out through ****** and figure it out myself. I was constantly insulted by my teacher ******************* in my first class. He sent me things to study with that had nothing to do with what I was failing. Now I have withdrew from the school and signup for Franklin *********************** But there is now one problem I started Franklin ********************** on May 20, 2024. And I can't get financial aid because WGU won't change the end of my financial aid date to April 26, 2024. So there kicking me out of franklin ********************** until my tuition is paid. Because my financial is overlapping and no one will change the date. So now until the date is change, I owe Franklin ********************** $2,389.00 and I will be kicked out of school until it's paid.I would like to talk to the financial aid director for WGU to settle this problem. This has made life h*** for me from the day I started. Now to the day I ended the school and even after I have left. WGU has been the worst decision I have ever made in my life. If possible, could someone please contact me to please help me fix this problem. Thank you for your time I know someone at this school has to care.

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