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Business Profile

Aromatherapy

Vitality Extracts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Aromatherapy.

Reviews

This profile includes reviews for Vitality Extracts's headquarters and its corporate-owned locations. To view all corporate locations, see

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Vitality Extracts has 3 locations, listed below.

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    Customer Review Ratings

    1.59

    Average of 108 Customer Reviews

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    Review Details

    • Sandeepa S

      Date: 09/27/2022

      Would give it zero stars if I could!An order of Hair Envy and other products that was promised in 5-7 business days took ONE MONTH to ship. Only after I threatened to report the company for fraud did they ship my order. They had charged my credit card well before that. Product vials were packed in plain boxes which werent even closed or sealed properly. Hair Envy bottle and Skin Envy roller bottle were not sealed. Very poor quality control. The vials are tiny. So little product for so much money. No directions for use on vials, no ingredients, no enclosed literature explaining how to use products.I will never order from this company again!

    • Debbie C

      Date: 09/25/2022

      Just opened a PayPal dispute on Vitality Extracts. Within 60 seconds I was notified that I would be receiving a refund. Sounds like PayPal may be well aware of this scam company.

    • Sherri hill

      Date: 09/13/2022

      Ordered oils Aug 6,2022. Have not received the product nor will they answer my calls

    • Sue N

      Date: 09/13/2022

      I have tried calling and emailing. I returned over $80.00 worth of peaceful products. They even sent a return label.Have not heard from Vitality. I'm done!

    • Jill D

      Date: 09/12/2022

      I ordered $136 in products. After 8 days I emailed their **************** to ask why my items had not even been shipped. I never received a reply so after 2 weeks I called to find out the status of my order. I was told that one of my 8 items was on backorder so the entire order was not shipped. I was told I should have received an email to that effect. No email was received. I cancelled my order and will not order from this company again. I have never heard of holding up an entire order for one small item! Ridiculous!

    • Mary Kay P.

      Date: 09/10/2022

      I have not had problems until last month. I did not receive an order and was advised it was lost and they would reship. I received no tracking number and now no answer to my emails. Will try to cancel order. My order was supposed to have been shipped 8/16/22 and I still do not have it or the replacement. They really dont deserve even one star.

    • Tiffany G

      Date: 08/31/2022

      When I received roll on oil it had leaked all over. Within a minute of application, it doesn't smell at all. Only store credit for refund. Scam. Don't buy

    • April C

      Date: 06/01/2022

      I purchase 2 roll on Helichrysum bottles because they were in sale and I use it daily. When I opened the 2nd bottle about 3 months later the roller would not move at all! I contacted customer service and was told, it was out of there 14 day return policy and there was no solution. I will no longer purchase anything from this company and will go back to using Young ****** because they stand by their products!

    Vitality Extracts is NOT a BBB Accredited Business.

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