ComplaintsforWaypoint Resource Group
Commercial Collection Agency
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/16/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with comcast communications. I do not have a contract with the collection agency trying to collect and report this on my credit report. They did not provide me with the original contract requestedBusiness response
03/12/2024
Thank you for providing the details in regards to your complaint and dispute with
Comcast. After review of the account we have requested validation to be sent to you. We have
removed all phone numbers from your account and will cease communication. Credit Bureaus
were updated and withdrawn 3/11/2024. To validate the removal we recommend visiting
Experian, Equifax, or Transunion. At times third party sites could reflect invalid information.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
02/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Comcast Communications. I do not have a contract with waypoint resource group. They did not provide me with the original contract as requested.Business response
03/12/2024
Thank you for providing the details in regards to your complaint and dispute with
Comcast. After review of the account we have requested validation to be sent to you. We have
removed all phone numbers from your account and will cease communication. Credit Bureaus
were updated and withdrawn 3/11/2024. To validate the removal we recommend visiting
Experian, Equifax, or Transunion. At times third party sites could reflect invalid information.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
02/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Waypoint Resource Group. I do not have a contract with the collection agency. They did not provide me with the original contract as requested.Business response
03/12/2024
Thank you for providing the details in regards to your complaint and dispute with
Comcast. After review of the account we have requested validation to be sent to you. We have
removed all phone numbers from your account and will cease communication. Credit Bureaus
were updated and withdrawn 3/11/2024. To validate the removal we recommend visiting
Experian, Equifax, or Transunion. At times third party sites could reflect invalid information.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
02/14/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with WAYPOINT RESOURCE GROUP. I do not have a contract with Portfolio WAYPOINT RESOURCE GROUP. They did not provide me with the original contract as requested.Business response
03/12/2024
Waypoint is unable to locate an active account in the name of the consumer for *****
Transport. The address, email, and telephone number our not in our database. If the consumer could
provide a complete account number or other demographic information ********************** will search for the
account at issue, however we are unable to locate the account with the information provided.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
02/12/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with 11 AT T, i do not have a contract with Waypoint Resource Group. They did not provide me with original contract as i requested.Business response
03/12/2024
This is Waypoint Resource Group. Your complaint is with ********************************************************. Please direct your complaint to the appropriate company under the BBB. Also, we
were not able to locate an account for you. In your updated complaint please provide a
reference or account number to help locate your information and to help resolve the complaint.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
02/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with Cincinnati Bell. I do not have a contract with Waypoint resource group . They did not provide me with the original signed contract as requested.Business response
03/12/2024
We have received your dispute with Cincinnati Bell, Your account was paid in full
on 10/30/2023. Credit Bureaus were updated and withdrawn 2/14/2024. To validate the
removal we recommend visiting Experian, Equifax, or Transunion. At times third party sites
could reflect invalid information.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
02/10/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with charter communications, I do not have a contract with Waypoint Resource Group, they did not provide me with the original contract as I requestedBusiness response
03/12/2024
Thank you for providing the details in regards to your complaint and dispute with
Charter Communications. After review of the account we have requested validation to be sent to
you. We have removed all phone numbers from your account and will cease communication.
Credit Bureaus were updated and withdrawn 3/11/2024. To validate the removal we recommend
visiting Experian, Equifax, or Transunion. At times third party sites could reflect invalid
information.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
02/02/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with "11 COMCAST COMMUNICATIONS", I do not have a contract with Southwest Credit Systems, LP. they did not provide me with the original contract as i requested.Business response
03/12/2024
Waypoint is unable to locate an active account in the name of the consumer. The address,
email, and telephone number our not in our database. If the consumer could provide a complete account
number or other demographic information Waypoint will search for the account at issue, however we are
unable to locate the account with the information provided.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
01/31/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for the dept with waypoint resource group. I do not have a contract with waypoint resource group . They did not provide me with any of the original contract as requested.Business response
03/12/2024
Waypoint is unable to locate an active account in the name of the consumer. The address,
email, and telephone number our not in our database. If the consumer could provide a complete account
number or other demographic information Waypoint will search for the account at issue, however we are
unable to locate the account with the information provided.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.Initial Complaint
01/27/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Roehl Transport. I do not have a contract with the collection agency attempting to collect and reporting the derogatory information on my report. They did not provide me with the original contract as requested.Business response
03/12/2024
Waypoint is unable to locate an active account in the name of the consumer for *****
Transport. The address, email, and telephone number our not in our database. If the consumer could
provide a complete account number or other demographic information ********************** will search for the
account at issue, however we are unable to locate the account with the information provided.
Thank you,
*****************************
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO
COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.
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Customer Complaints Summary
142 total complaints in the last 3 years.
142 complaints closed in the last 12 months.