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Find a Location

Purehealth Research has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Purehealth Research

      10199 Dean Dr Manassas, VA 20110-4109

      BBB Accredited Business
    • Purehealth Research

      4601 Fairfax Dr Ste 1200 Arlington, VA 22203-1559

      BBB Accredited Business
    • Purehealth Research

      5501 Merchants View Sq # 804 Haymarket, VA 20169-5439

      BBB Accredited Business

    Business ProfileforPurehealth Research

    Vitamins and Supplements
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.91/5stars

    Average of 202 Customer Reviews

    Customer Complaints

    82 complaints closed in last 3 years

    18 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/20/2021

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Purehealth Research has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Purehealth Research

        10199 Dean Dr Manassas, VA 20110-4109

        BBB Accredited Business
      • Purehealth Research

        4601 Fairfax Dr Ste 1200 Arlington, VA 22203-1559

        BBB Accredited Business
      • Purehealth Research

        5501 Merchants View Sq # 804 Haymarket, VA 20169-5439

        BBB Accredited Business
      Location of This Business
      10199 Dean Dr, Manassas, VA 20110-4109
      BBB File Opened:
      7/24/2019
      Years in Business:
      9
      Business Started:
      8/29/2014
      Business Started Locally:
      8/29/2014
      Business Incorporated:
      8/29/2014
      Accredited Since:
      8/20/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Related Businesses
      Business Management
      • Mr. Giedrius Cekanskis, CEO
      Contact Information

      Principal

      • Mr. Giedrius Cekanskis, CEO

      Customer Contact

      • Mr. Giedrius Cekanskis, CEO
      Additional Contact Information

      Email Addresses

      Customer Complaints

      82 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/05/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Around July 31st, I watched a lengthy online advertisement for a Purehealth product. At the end of this marketing, it was announced that by watching the full ad, I could purchase a bottle for $49. So, I proceeded to request one bottle at that price, next the payment screen appeared and I entered my card number and code. The next screen after that told me I had to make an additional purchase selection, which I did not want and was not informed of. After trying to exit that screen, another directive appeared saying I had to make another purchase selection and that by going back to a previous screen, it would cause additional bottles of the product to be entered. So, I could not retrieve and erase my bank information or proceed forward at that point. I merely shut down the website in distress.A day or so later, I received a message from Purehealth asking a review of how was my experience. I told them I was humiliated by the marketing and all that transpired, gave 1 star that had to be designated in the program. That review did not go through. So, I went back to make a reply on the order page giving the same details and said it was best to cancel my order. Today, August 5th, I received notice of my upcoming shipment and they did not acknowledge my distress or request to cancel the product. My bank account shows that I was charged for one bottle. However, I do not want their product after this all happened. I think this is an attempt to defraud consumers, false marketing and intentional infliction of emotional distress.
      Read More

      Customer Reviews

      202 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joan S

      1 star

      07/15/2024

      BLEEDING!!! Purchased supplements and only took for a couple of days when bleeding began so I ceased taking their product. Twice via telephone today (11:18 am and 8:20 pm) I called and informed their customer service line of what happened and that I wanted to return the product and have them refund my money. Both times, after confirming my email address with them, they informed me they would email me a return ticket to attach to the package for return. Now, 2 hours after my last phone call, I still have not received the promised email with return ticket (no - it's not in my spam folder either). It does not take 2 hours for them to send an email to me - let alone over 11 hours since my first phone call! My purchase was made under their advertised 365 day Money Back Guarantee (I have website screenshots to prove this as well as my original packaging materials receipt has the satisfaction guarantee printed on it too). I think potential customers need to be aware when a company does not act in timely good faith in accordance with their advertising guarantees and makes it difficult or impossible to get our rightful refund. Buyer beware! ZERO stars review (it was not an option)!

      Purehealth Research Response

      07/17/2024

      Hi ****. Thank you for reaching out to us. We deeply apologize for the distressing experience you've had with our product and customer service. We understand your frustration regarding the delay in receiving your return ticket. Your health and satisfaction are our utmost priorities, and we are committed to resolving this issue promptly.
       
      To expedite the resolution,we kindly ask that you contact our support team at your earliest convenience. By speaking with one of our representatives directly, we can provide you with more detailed information and work to resolve any issues or questions you may have. Please don't hesitate to contact us via email, live chat, or phone at any time. We're here to ensure your satisfaction and address any questions or issues you may encounter. Thank you for bringing this to our attention, and we look forward to assisting you further.

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