Reviews
11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jim A
5 stars02/04/2025
RoofSmart crew did an outstanding job installing a low slope PVC membrane roof and repairing some serious dry rot over the upstairs bathroom and a northeast corner that was rotted and sagging. Other bids we got did not seem qualified and/or experienced in the structural repairs we needed. After RoofSmart finished the job I verified the sagging corner repair with an 6-foot bubble level and it was perfect--dead level. The sales staff was also very helpful working with us since we are retired (fixed income) and a new roof with structural repairs was not in our plans, but they were able to find a solution that fit our budget. In our opinion, the sales process was perfect, the repair and roof installation was perfect, the clean up was perfect, and follow up after install was thorough and considerate.RoofSmart Response
02/07/2025
Thank you so much for trusting us with your roofing project. It was a pleasure to work with you.Review from SW S
5 stars06/30/2024
Effective, Experienced, Knowledgeable and personable team. Workers perfectly cleaned the premises after the project was completed. Owner kindly agreed on multiple payments of the bill. Sales rep knowledgeable. I would make sure discussion with sales rep is documented before signing the contract to cllarify all items verbally agreed on.I would definitely recommend RoofSmart for an outstanding, long term warranty, new roof.RoofSmart Response
07/01/2024
Thank you so much for your kind words. It was a pleasure working with you. Welcome to the RoofSmart family.Review from Evangeline J
5 stars02/16/2024
I knew that it was going to be a big job because of the amount of wear and tear. I called Roofsmart to come out to inspect the roof and to give us a proposal for the necessary work. The inspector meticulously examined every inch of the roof's surface and the attic, identifying the underlying problems that had led to its current debilitated state. His keen eye for detail and in-depth knowledge of roofing materials and structures reassured me that I had made the right choice. The inspector explained the extent of the damage and provided a comprehensive breakdown of the necessary repairs, offering solutions tailored to my specific needs. Their professionalism and genuine concern for my satisfaction were palpable, instilling confidence that Roofsmart was the ideal choice to tackle this significant endeavor. Roofsmart's proposal outlined the meticulous process they intended to undertake to restore my roof to its former glory. I was confident that their proposal would align with their unparalleled standards of excellence. What an amazing crew - they were not only respectful of our property, also incredibly efficient and skilled. They worked together seamlessly and had a stellar work ethic. They knew exactly what needed to be done and did it quickly and efficiently. I want to give major props to these guys. Everyone involved was incredibly accommodating and understanding. When it comes to doing things the right way, there's no compromise. Roofsmart proudly refers to themselves as "roof nerds" because they obsess about roofing so that you don't have to. Trust them to get it done the right way. And by the way, our new roof is the best looking roof on our street. It is absolutely stunning! I cannot say enough about the company! Everyone was efficient, professional and knowledgeable. Best company I have ever worked with.RoofSmart Response
02/17/2024
Thank you so much for your review. It was a pleasure to work with you. Welcome to the RoofSmart family.Review from TRACIE
5 stars12/15/2023
Any home remodeling/repair, big or small, can be a major disruption (and expense) for the homes inhabitants. Realizing that, I set out to find a local roofing company that understands all of the concerns a homeowner has when embarking on a big project - we needed the entire thing (decking,etc) removed and replaced.I shopped around, had some bids and no one made me feel confident and comfortable about this project like Will of Roofsmart did.I followed Will around as he got up in the attic and inspected every nook and cranny- took tons of pictures, went on roof - took measurements and tons of pictures. Then he sat down with us and explained in detail everything they would need to do, the cost of everything, the materials they offer, the process of applying those materials, what the home owner needs to do to prepare for (noise, securing breakables, covering areas that will temporarily be exposed) , answer any questions and concerns and finally, reveal the cost of entire project (which was fair and competitive).Before the crew arrived, **** (project manager) introduced me to ****, the crew lead, to go over any final details/concerns.The crew...I cannot say enough about the crew. Four guys that are respectful of property, are efficient and highly skilled. They worked as one. Stellar work ethic. Do what needs to be done fast and efficient. Major props to these guys...and **** , **** and ******. Everyone was so accommodating and understanding.There is the right way to do things and a wrong one. It's your roof- everything flows downward- it needs to be done the right way.Roofsmart proudly refers to themselves as "roof nerds". Let them obsess about roofing so you don't have to.Oh and...our new roof is stunning!Review from Ron H
5 stars12/14/2023
When we had a five bathroom remodel we asked the contractor, who did a fantastic job, if he could recommend a roofer that would do the same quality work. He did not hesitate to say go with RoofSmart. They may not be the cheapest but I am convinced they are the best and worth every *****. Read their other reviews as they describe our experience perfectly.********Review from Terri T
5 stars08/30/2023
Roof Smart was my only bid. When ***************************** arrived at my house, he was completely professional about telling me what bad shape i was in. My attic was all moldy because there was no ventilation. It had been that way for some time and there was leakage from the roof. My interior walls were streaked with water damage and rotting. i had no idea. My skylights were the wrong type and had been leaking into my attic, all unknown to me.My project was very hard to maneuver. i have a swimming pool. They had to cover it entirely, so it did not get damaged. it was a hard house to work on. A couple of times they had to show me more rot and they had to buy more materials, but in the end, it was tight and done correctly.Roof Smarts crew is fabulous. Hard working, respectful and experts. They were very friendly, cleaned up each day, and left my grounds undamaged. My experience with them was wonderful.**********************Review from John H
5 stars05/15/2023
Exemplary Service and Outstanding Quality with RoofSmart I am absolutely thrilled to leave a glowing 5-star review for RoofSmart, a company that has far exceeded my expectations in every aspect of their service.From the beginning, the process was seamless and informative. After obtaining five bids from various companies, it was RoofSmart's Owner, ***, who truly stood out. He personally visited our property and presented an in-depth explanation of what our roof needed. His attention to detail and clear expertise was not only impressive, but it also instilled a great sense of confidence in ** about the services RoofSmart had to offer.What further sets RoofSmart apart from the competition is their competitive pricing. Their bid was not only reasonable but was also comprehensive, thoughtfully including the cost of gutters right from the start. This level of transparency and consideration for the customer's needs is a testament to their commitment to delivering excellent service.After a meticulous review of all bids and multiple references, my confidence in RoofSmart never wavered. Their reputation for quality work and superior customer service was corroborated by every reference, which led me to believe that we had indeed made the right decision.RoofSmart Response
05/17/2023
Thank you so much for your review. It was a pleasure working with you.Review from Lisa C
5 stars04/24/2023
Roof Smart's project planner took the time to really inspect my site, even accessing my attic to check for signs of problem areas. This is something most estimators didn't do. I got 4 different estimates, all involving different ideas of how my roof and ***** should be re-engineered for proper ventilation. RoofSmart's plan was the most sound and actually was mid-priced. The project moved along pretty well. There was a slight delay when some of the metal roofing material arrived damaged, but rather than slap up the marred material, they re-ordered and did it right. Also they did a spectacular job of cleaning up at the end of every day considering the giant mess a roofing job makes. And I'm very please with the finished product!RoofSmart Response
04/28/2023
Thank you so much for your review. It was a pleasure working with you. Welcome to the RoofSmart family.Review from Kelly V
5 stars04/04/2023
We hired Roofsmart for a rather complex project of reconstructing a dry-rotted wraparound second floor balcony. It was a project that frankly no one seemed to want to take on, but after getting a Roofsmart recommendation from a neighbor, we made an appointment and *** showed up within a few days and walked us through a plan. The estimate seemed fair enough and we began work a few weeks later. The project ended up dragging on a bit due to manufacturer delays but we knew to expect that. The team stayed on budget (we knew to expect some additional costs once the extent of the dry rot was revealed; those additional costs were nominal - significantly lower than we had worried they would be). Overall we are very happy with the work completed.Review from Miley S
5 stars03/30/2023
Crew did a great job. Job was completed in just a couple days.RoofSmart Response
03/31/2023
Thank you so much for your review. Welcome to the RoofSmart family.
Customer Review Rating
Average of 11 Customer Reviews
Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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