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Find a Location

Windy Chevrolet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Windy Chevrolet

      1008 S Canyon Rd Ellensburg, WA 98926-4107

    • Windy Chevrolet

      PO Box 1201 Ellensburg, WA 98926

    Business ProfileforWindy Chevrolet

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Windy Chevrolet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Windy Chevrolet

        1008 S Canyon Rd Ellensburg, WA 98926-4107

      • Windy Chevrolet

        PO Box 1201 Ellensburg, WA 98926

      Location of This Business
      1008 S Canyon Rd, Ellensburg, WA 98926-4107
      BBB File Opened:
      12/10/2001
      Years in Business:
      19
      Business Started:
      9/30/2004
      Business Started Locally:
      10/1/2004
      Business Incorporated:
      2/10/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ellensburg Chevrolet, Inc.
      Business Management
      • Mr. Mark Prater, General Manager
      Contact Information

      Principal

      • Mr. Mark Prater, General Manager

      Customer Contact

      • Mr. Mark Prater, General Manager
      Additional Contact Information

      Fax Numbers

      • (509) 925-6083
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/07/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I was excited and looking forward to working with Windy Chevrolet on buying a **** ***** trax especially after I saw their post on Craigs list for stock number 008329NC with a sales price listed a little under msrp. The listing also had the stock number listed as well. I called and talked to a very nice and helpful salesman (****) to verify 2 things first if the suv was still available and second if they would honor the price it was listed for since it was under msrp. **** said he had to check with his sales manager to make sure they would honor the price and when he called me back his exact words where its your lucky day management said yes they will honor the price for today only (10-6-23) because they said it was priced incorrectly. I told them no problem I was ready to buy the car today and they had me send them all my information. After we determined I was going to be keeping my old car and not trading it in because they didnt want to give me what I wanted for it which wasnt a problem. I was just gonna sell it on my own. I then gave them permission to run my credit so we could wrap up the deal and I could come pick up the new car and then I get a call from the sales manager thinking hes calling to discuss terms and payment options but in reality he was calling to say they would no longer honor the price that they said they would that was also on the deal sheet that they sent me. I was under the impression this was a done deal i was super excited to be buying a new car at a good price but now Im not because the owner will not honor the deal. If they just wouldve said no, from the very beginning, this could have all been avoided but they didnt they said they where going to honor it but the way they backed out at the very end was very unprofessional like. I have attached a deal sheet and some screenshots of the text to prove my points. I was so looking forward to working with windy Chevrolet but now I cant but feel like I got screwed.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James F

      1 star

      12/28/2023

      I went into Windy Chevrolet on December 30, 2022 in desperate need of a good used vehicle. Upon selecting one, I asked about its maintenance record and timing belt/chain status. They assured me it was not an issue. I laid $1500 down and financed the rest. The car lasted only 8 weeks before the timing belt failed. I'm now making monthly payments on a dead vehicle that Windy Chevrolet will not stand behind. Horrible experience.Update: it's now been 11 months, and I've corresponded with them 3 times. They won't stand behind the vehicle they unloaded on me. All they offer is to put me in ANOTHER, more expensive, vehicle and absorb the dead car's loan balance into an new inflated loan at what is surely to be a ridiculously high APR. Asinine. Bottom line: Windy Chevrolet knowingly sold me a piece of refurbished garbage and they now refuse to do the right thing. The LEAST they should do is refund to me the money I put down.I am a long-time resident of both ****** and Ellensburg, and I will tell everyone I know exactly what happened to me at Windy Chevrolet. AVOID this dealership.

      Local BBB

      BBB Great West + Pacific

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