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Find a Location

Coastal Community Bank has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Coastal Community Bank

      2817 Colby Ave Everett, WA 98201-3512

    • Coastal Community Bank

      10520 19th Ave SE Everett, WA 98208

    • Coastal Community Bank

      PO Box 12220 Everett, WA 98206

    • Coastal Community Bank

      5415 Evergreen Way Everett, WA 98203

    • Coastal Community Bank

      525 N Olympic Ave Arlington, WA 98223-1246

    Business ProfileforCoastal Community Bank

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    132 complaints closed in last 3 years

    56 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Coastal Community Bank has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Coastal Community Bank

        2817 Colby Ave Everett, WA 98201-3512

      • Coastal Community Bank

        10520 19th Ave SE Everett, WA 98208

      • Coastal Community Bank

        PO Box 12220 Everett, WA 98206

      • Coastal Community Bank

        5415 Evergreen Way Everett, WA 98203

      • Coastal Community Bank

        525 N Olympic Ave Arlington, WA 98223-1246

      Location of This Business
      2817 Colby Ave, Everett, WA 98201-3512
      BBB File Opened:
      9/13/2007
      Years in Business:
      16
      Business Started:
      9/13/2007
      Business Started Locally:
      9/13/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Ms. KC Clemson, Director
      • Ms. Nancy Anderson, Director
      • Ms. Kim Pramuk, Director
      • Ms. Beth Sarvela, Chief Compliance Officer
      Contact Information

      Customer Contact

      • Ms. Beth Sarvela, Chief Compliance Officer
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      132 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have not received two cash back rewards from a month ago. The first cash back reward was stated by in app support of your mobile banking OneFinance that my first cash back reward had been verified and approved and in my account on may ******* two weeks after the fact. My $5 cash back from that weekend promo was not received either. On June 21 2024. My account is missing $46. The first support agent **** was lazy. Did not read my statements nor the self proclaimed supervisor and the one that followed him. I repeated myself that I had spent a total of $287 which included my two large bill payments. Counting in the other purchases, seeing whatt was reflects, a total of $46 is gone.Not a single one of them bothered to do anything. Ive filed 3 times with the federal reserve board over the poor support and management by your company. And Im filing another one then transferring my funds.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donald K

      1 star

      06/07/2024

      I was scammed out of ***** dollars. The bank failed to process my timely payment to the unjust cause to penalized me with a late fee and more interest.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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