Reviews

This apartment place is super bad in various ways. 1. The staff in the office are not helpful or timely in addressing your issues. When I sent them one email, they take one month to reply or simply never reply, even if I tried to send them emails multiple times. When they do respond to the emails, they do not address your problems; instead, their reaction is that we do not care, we can not help. 2. It is not safe here. I have lost many packages here. If you leave packages outside for just a few hours, they will be stolen. I have lost packages that are worth a few thousand dollars. 3. It is noisy here. Neighbors are still shouting, screaming, playing loud shows or music even after midnight and until 2 am. Even though I complained to the leasing office, they still can not help fix the problem. 4. They forced you to pay a lot of fees that other apartment places do not charge. The first is trash fee over 30 dollars. For the trash I left outside, nobody ever picked them up. But they still charged me over 30$ per month. When I reported this issue again and again to the leasing office, they never addressed the issue. They also forced you to pay package delivery fee of 25$ per month. But your packages can still be stolen even with the additional package delivery service. I will never ever recommend this place to anyone!!!