Reviews

visited this dentist after graduating and not having dental insurance while in school for a few years, which led to some dental issues. I have naturally-reddish hair, which often means I need more numbing agent. The first time I went in, I kept saying that I could feel what they were doing and they tried to make me feel stupid, saying that I was imagining it. Finally they believed me and said that I "should have said something".Another visit had the dentist leaning her whole weight on my jaw, which caused it to slip out of place. I had lockjaw for days after, and my jaw still slips in and out of place which it had NEVER done previously. When I mentioned that, they claimed it happened *shrug* (I have never experienced that before ever, other dentists ask me to open my mouth if they need me to open wider). This happened again, at another visit, which gave me a full-on panic attack, and they all talked about my "dentist anxiety". I have never in my entire life felt anxiety about a dentist until visiting this dentist office.I was also shamed for the condition of my teeth, which is largely due to bad enamel issues I have had since childhood, and given a crown that is uneven on the top and hits my other teeth in a weird way, because they kept having me bite down in an unnatural way (which I told them was not my natural bite at the time).A couple of the assistants or hygienists were good, but I will NEVER go back to this dentist. Imagine paying thousands of dollars for someone to ignore all your attempts to advocate for yourself, and then to mess up your jaw, and do shoddy work. No thank you.EDIT: The office's idea of fixing their mistakes is to send me a text saying they replied to my review. There has been no attempt to actually mend anything or accept responsibility in any meaningful way other than lip service.Edit 2: After I told them I am contacting an attorney, they offered to have me come in, which I will NOT be doing. Their responses were condescending.

Our experiences and records contradict this story. Despite that we are always willing to help. This person is not willing to come in or let us help take care of her issues. We are waiting for her to schedule and come to the office at any time and look forward to doing that.