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Find a Location

Bucky's has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bucky's

      6201 South Tacoma Way Tacoma, WA 98409-4125

    • Bucky's

      701 37th St NE Auburn, WA 98002-1873

    • Bucky's

      19210 Highway 99 Lynnwood, WA 98036-5231

    • Bucky's

      3801 NE 4th St Renton, WA 98056-4106

    • Bucky's

      19805 Aurora Ave N Shoreline, WA 98133-3523

    Business ProfileforBucky's

    Brake Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bucky's offers mechanical automobile repair, specializing in brakes and mufflers.

    Business Details

    This is a multi-location business.

    Find a Location

    Bucky's has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bucky's

        6201 South Tacoma Way Tacoma, WA 98409-4125

      • Bucky's

        701 37th St NE Auburn, WA 98002-1873

      • Bucky's

        19210 Highway 99 Lynnwood, WA 98036-5231

      • Bucky's

        3801 NE 4th St Renton, WA 98056-4106

      • Bucky's

        19805 Aurora Ave N Shoreline, WA 98133-3523

      Location of This Business
      6201 South Tacoma Way, Tacoma, WA 98409-4125
      BBB File Opened:
      1/1/1977
      Years in Business:
      54
      Business Started:
      1/1/1970
      Business Started Locally:
      1/1/1970
      Business Incorporated:
      5/1/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Midway Muffler & Radiator Inc
      • Bucky's Midway Muffler Radiator & Brakes
      • Mister Muffler
      • Fife Muffler Radiator & Brakes
      • Federal Way Muffler Radiator & Brakes
      • Bucky's South Hill Muffler Radiator & Brakes
      • Bucky's Fife Muffler Radiator & Brakes
      • Bucky's Complete Autocare
      • Bucky's Federal Way Muffler Radiator & Brakes
      • Midway Muffler Radiator & Brakes
      • Bucky's Muffler Radiator & Brakes
      • Bucky's Mister Muffler Radiator & Brakes
      • South Hill Muffler Radiator & Brakes
      • Bremerton Muffler Brakes & Radiator
      Business Management
      • Mr. Dennis G Austin, President
      • Mr. Dennis Austin, Manager
      Contact Information

      Principal

      • Mr. Dennis G Austin, President

      Customer Contact

      • Mr. Dennis G Austin, President
      Additional Contact Information

      Fax Numbers

      • (253) 267-0425
        Primary Fax

      Phone Numbers

      Customer Complaints

      27 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My first interaction was on for 11:22 I took my vehicle in for a Groupon for a complete maintenance package. It was basically for an oil change. I paid the remaining shop costs and disposal fees. On the following Monday 4:15 I went to go to appointments for ********** where I live to ******* and the car started to break down. At Bucky's when I did the maintenance package they recommended that in my CV joints and my back brakes be done he said this if you joins for more important than the back brakes. Up to this point prior to the maintenance package my car brand perfectly fine and I had absolutely no problems with it at all. I was basically going to get an oil change. I asked him about the cost of these two things and he told me a very high price totaling almost *****. I told him I would have to think about this. So on 4:15 while going to an appointment my car seems to almost break down it is smoking it is doing all kinds of bizarre things I am very afraid and I have to leave my car where it is and *******. Have friends assist me with two and from appointments and to get my car home as well. Now I have paid for an ordered parts from ******** totally an amount of almost 125 dollars. My friend who was in ASE certified mechanic installs my back brakes that were recommended to be done. And on 4/22 I am heading again to ******* on a Monday to my appointments and the car starts doing the exact same thing. I have the CV joint parts, I go to Bucky's and ask ***************************, to please check it out. Master Cylinder $550.!! I tell him to put in my CV joints that r my own parts I paid for which will be $400+. He tells me the car will be ready tonight. I go to pick it up, I am now stranded at 6pm, they don't know what is wrong with my car! They took it for a test drive and it is locking up! I never had a problem until they touched my car! My friend *********************** had the same thing happen a Year ago!
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      KIM N

      1 star

      06/27/2024

      I need to have an oxygen sensor replaced for my ***** Civic. Bucky's Shoreline quoted me a ***** Brand Name Original part for $508.06, saying "***** parts are expensive and after-market parts do not work." They also charged one hour of labor $160/hour, shop supplies 5%, tax 10.4%, total bill $774.41. I paid the total bill with my Mastercard on 6/24/2024.Two days later I asked AutoZone to look up part as stated in the invoice given to me by Bucky's and found out this part is Denso OE with the price of $191.99, a difference of $316.07. When I came in and shared this information with the Service Advisor, this guy got very defensive, very mad, his face was all red and he threatened to get the man at AutoZone fired and said unpleasant things to me. He blamed the **************** of Bucky's who "determined the mark-up." Please note I never lost my cool dealing with this angry man.I perceive this a deception, a lie, a rip-off on the part of Bucky's Shoreline and the Service Advisor. They quoted one product (*****) and installed a different one with much lower cost to make a big profit. I want to express my dissatisfaction with Bucky's service and my disapproval of his bad behaviors, I found him intimidating and insulting to customer.I am a senior citizen who knows nothing about auto mechanics nor auto repair business. Bucky's has betrayed my trust with their deceptive practice. I expect to hear from Bucky's ************** and remedy for this situation.**********

      Bucky's Response

      06/28/2024

      We have attempted to contact you several times to resolve this situation.  

      Local BBB

      BBB Great West + Pacific

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