Business Profile

Window Glass

Milgard Windows and Doors

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Glass.

Complaints

This profile includes complaints for Milgard Windows and Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

163 total complaints in the last 3 years.
60 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:11/18/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing to formally file a complaint against Milgard Windows and Doors regarding their inadequate warranty service. My experience has been extremely frustrating, and I believe it warrants your attention.Timeline of Events:August 18, 2024: I filed a warranty claim for fogged glass in one of my Milgard windows.September 7, 2024: I received a text message on the morning of my scheduled service appointment (set for September 27, 2024) stating that Milgard did not have the necessary window in stock. This led to a rescheduling of the appointment to November 18, 2024.November 18, 2024: On the day of the rescheduled appointment, the technicians arrived but brought a replacement glass that was too small for my window frame. As a result, they could not complete the service, and another appointment was scheduled for January 13, 2025.This series of events has caused significant inconvenience and dissatisfaction. I have been waiting for nearly five months for a simple glass replacement, with the resolution date now pushed to almost six months after my initial claim. The lack of organization and communication from Milgard is unacceptable.I am seeking assistance from the BBB to help mediate this issue and ensure that Milgard takes appropriate action to resolve my warranty claim without further delay. Additionally, I would appreciate any guidance on how to escalate this matter if necessary.Thank you for your attention to this complaint. I look forward to your prompt response.
Business Response
Date: 01/03/2025
Can you please provide your case#? I will follow up with our team to ensure that work is complete this month

Customer Answer
Date: 01/03/2025

Complaint: 22571317

I am rejecting this response because:
The Milgard Case# ******** was provided in the attached documents. It is another proof of the lack of professionalism from the company and its employees.

Sincerely,

****** *******
Business Response
Date: 01/14/2025
Per our record, our team arrived to do additional work on 1/13/25. Please let me know if this fixed the issue
Customer Answer
Date: 01/14/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Indeed the Milgard crew arrived 1/13/2025 and replaced the glass. Very grateful for the resolution on this matter.
Thank you!
Sincerely,

****** *******
Initial Complaint
Date:11/17/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
A warranty repair on a window was submitted to Milgard in February. Milgard repaired the window but also damaged a bug screen and roof tile in the process. Milgard initially refused to cover the damage to the tile, but immediately agreed to reimburse me upon threat of involving consumer protection. The roof tile has been repaired and the cost was paid out of my pocket. An estimate was submitted prior to the repair and a final invoice of the same amount was provided after the repair. It has been over 2 months and Milgard has not reimbursed me or provided any communication on when they would. For the bug screen, Milgard agreed to send a replacement. The first screen was the wrong size. A second one was sent but was damaged upon arrival. No other replacements have been sent. At this point, Milgard will not return any phone calls or emails.
Business Response
Date: 11/22/2024
Hello - I have reached out to our service lead to see where we are at with the reimbursement
Customer Answer
Date: 11/26/2024

Complaint: 22569122

I am rejecting this response because: There still is no resolution. Business only stated they would reach out to the service lead for a status update.

Sincerely,

**** ***
Business Response
Date: 12/09/2024
Per our service team, there is no reimbursement necessary as we sent a new screen to replace the damaged product.
Customer Answer
Date: 12/09/2024

Complaint: 22569122

I am rejecting this response because:
1. I still do not have a working screen. The first screen sent was the wrong size. The second screen sent was damaged on arrival. Milgard customer service was promptly notified via phone call next day after delivery in both these instances. Pictures are attached. Milgard is welcome to reclaim these unusable screens.
2. I still have not been reimbursed for the roof tile damage in the amount of $175 that I paid out of pocket as directed by Milgard. Final invoice is attached.

Sincerely,

**** ***
Business Response
Date: 01/03/2025
I have followed up with our service manager based on the information provided
Customer Answer
Date: 01/03/2025

Complaint: 22569122

I am rejecting this response because: awaiting response from service manager

Sincerely,

**** ***
Business Response
Date: 02/27/2025
Milgard has reached an agreement with Mr. *** to deliver a replacement screen at no cost and reimbursement for the tile damage in the amount of $175 USD.
Mr. *** has been notified that the replacement screen and reimbursement check would be delivered no later than March 15, 2025.
Customer Answer
Date: 03/14/2025
Following up on case ********. I missed the window to provide a response. This is fully resolved. I received a check for the full amount of $175 from Milgard and a replacement screen has been delivered. Thanks for your help on this!

Yang
Initial Complaint
Date:11/15/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I contacted Milgard to report damage on casement windows that cost me thousands. Not the only instance of window failure.Milgard said, they will not repair my windows because they are left open in "high winds" which is not correct. Milgard has no proof whatsoever of high winds in the area. The windows are being damaged during normal use conditions. It has become clear that there is a design flaw in Milgard casement windows. They are deficient. Milgard admitted that these windows have limitations, and that in this case, they are being exceeded by the elements. Please note that there are no hurricane or tornado type winds in this area. I requested that Milgard provide me with this info:a. Basic Wind Speed b. Importance *********************************** Load Requirement. The wind test is done at a height of 33 feet above ground. My building is less than 27 feet. So the windows are located at much less then the required test height Milgard refused to provide the info. Milgard's remedy to the deficiency of its casement windows is, keep the windows closed, even if that means that people would be in unhealthy hot conditions in the building. Milgard literally said "I would make sure it's clear to the tenants that the windows are not left open during high winds, or this issue will continue to happen." Imagine not opening the windows being the first line of defense in preserving Milgard's windows? This recommendation simply means there is a design flaw in the Milgard windows that I ************ the time of purchase, there were no usage restrictions or location restrictions revealed to me by anyone at Milgard or on the Milgard website. No wind restrictions posted on the ************************* is a design deficiency if a window cannot be opened and used as it is intended to under normal weather conditions. Why have it? Milgard's admission of the fragility of Milgard casement windows is clear. These Milgard windows are just deficiently built. I hope Milgard will make it right.
Business Response
Date: 11/22/2024
Hello - Sorry to hear that you have been experiencing these issues. When you originally contacted, were you given a case number? If so can you send that over so I can look up your information.
Customer Answer
Date: 11/22/2024

Complaint: 22560737

I am rejecting this response because:
I am sure Milgard is not dealing in good faith. I do have a case number. This case number was issued for my windows to be repaired. When I spoke to the Milgard agent responding to warranty calls at the Milgard repair center, I was first told that Milgard will take care of the warranty repair. The first action was to secure the broken window because the weather was cold. However Milgard knowing that it already issued a case number for the repairs to be done, abruptly turned around and skirted its warranty responsibility. The person I first spoke to at the repair center was no longer responding to my emails and my calls were transferred to managers who did not answer me after I left messages for them. The only person who was answering emails was lying to me. I am providing the case number here (Case#********) but I do not trust Milgard at this point.

Sincerely,

H. S.
Customer Answer
Date: 12/02/2024
Hello BBB,
In your latest correspondence, you requested that I provide my full name in order for you to continue with the conciliation. However `you also say that the information that I provide may be publicly displayed. Per your request, I hereby give you my name but I request that my name not be publicly displayed. I want my name to be fully private. My name ***** *******.
Thank you.
H.S
Business Response
Date: 01/03/2025
Hello, Just following up from the MILGARD team here, wanted to see if you could provide your case# or address so we can find this information in our system.
Customer Answer
Date: 01/03/2025

Complaint: 22560737

I am rejecting this response because:

The case number was provided to Milgard through a message to the BBB on Friday, November 22, 2024. The case number was given to Milgard per Milgard's own request. The case number is tied to the address. As I said at the time, Milgard is not dealing in good faith so I am rejecting their response.

Sincerely,

***** *******

Sincerely,

***** *******
Business Response
Date: 01/27/2025
Hello
A note from our service team - "From the information that has been gathered, it's apparent that the casement windows are being left open during high wind occurrences. If this happens, the wind will catch the sash (operable panel) and slam it open regardless of how strong the hardware, or the supporting frame is. In high wind scenarios (which this area is known for) the casement windows will build air pressure behind them and force them open. No different than a car door being ripped out of your hand in high wind or a door to your home that is violently slammed open if not closed all of the way. The window is simply being overwhelmed by the external elements. This is not a design flaw or a defect with the product itself. The product has limitations, and in this case, they are being exceeded by the elements. With this property being a rental or an air bnb, I would make sure it's clear to the tenants that the windows are not left open during high winds, or this issue will continue to happen."

We were able to suggest a dealer to assist in fixing the issues but there is no further action from MILGARD at this time
Customer Answer
Date: 01/29/2025
On January 27, 2024 the business, Milgard sent the BBB a message which is nothing other than a recycled email that they had sent me in the past. I rejected them at the time an I am rejecting them again today. As stated in my previous rejections, Milgard is not dealing in good faith. Here is my response at the time they sent me that email. This is still my response. I don't understand why Milgard is stating that "From the information that has been gathered, it's apparent that the casement windows are being left open during high wind occurrences." This is not the case. The windows are being damaged during normal use conditions. It has become clear that there is a design flaw on these windows that are under warranty. There is no question that your casement windows are deficient. The issue here is not damage due to high winds. Any slight wind damages them. In fact, what you are describing is a design flaw in windows that are under warranty. For this reason I do not understand what you mean by saying that you are only taking warranty work at this time. When I was purchasing these windows for my project, there were no restrictions of usage or location restrictions revealed to me by anyone at Milgard or on the Milgard website where these windows were displayed to the public. I was never told that these windows cannot be used in ******. There are no wind restrictions posted on any of these windows themselves. I have taken upon myself to actually note in my lease that the windows need to be closed whenever there is inclement weather. However my lease should not be the first line of protection for the design deficiencies of the Milgard windows. It is a design deficiency if a window cannot be opened and used as it is intended to under normal weather conditions. I spent thousands of dollars on these windows and Milgard is telling me that they cannot be opened when it is hot in the building. I am absolutely baffled by Milgard's statement about the fragility of Milgard casement windows. If a window cannot be used for its intended use, there is no reason to have it. I will not pay for any of the repairs that are needed on these windows. It is Milgard's responsibility to make sure the windows resist wind. For your information, there are no hurricanes or tornadoes in the location where this windows are used. These Milgard windows are just deficiently built. What is the resistance factor of these windows to wind? What is the maximum wind speed or pressure that these windows can sustain? My windows are under warranty. All the info provided to Milgard on the purchase of these windows clearly indicate that they are under warranty. They should be covered by Milgard and I am expecting Milgard to do so. I will be waiting for Milgard to repair my windows or replace all the windows because of the design flaw. I will hold Milgard responsible for any further damage to my building that is due to the defect in the Milgard windows and the non repair of them by Milgard. Thank you. Habib
Initial Complaint
Date:11/13/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Milgard Windows and Doors provided a lifetime warranty on the windows installed in my home. When this was first reported in August ***** Number - ********), they mentioned a three-month lead time to receive the new windows. On November 8th, I received a call from a representative saying they would come to replace the windows on November 12th, with a time slot between 7:00 AM and 9:00 AM. Due to family circumstances, I requested a slot after 8:00 AM, and the representative said someone else would follow up with me. However, I did not receive any follow-up, and when I called today, I was told the next available slot is now January 21, 2025. I asked for an earlier slot, but the manager was unable to provide one. I am dealing with faulty windows, and now the replacement process is taking 5-6 months during cold weather. Can I seek recourse?Their number is - ************** Manager Number - **************
Business Response
Date: 11/22/2024
Hello - I have taken note of this with our service manager and requested that your date be moved up should there be any availability
Customer Answer
Date: 11/23/2024

Complaint: 22553428

I am rejecting this response because: Can I get a date? Its been already weeks out from the original date. I am looking for a date and no one contacted me on this.

Sincerely,

Jino ****
Business Response
Date: 12/09/2024
At this time, the date for your appointment is 1/27
Customer Answer
Date: 12/10/2024

Complaint: 22553428

I am rejecting this response because: I believe my original appointment was on Jan 21st, since I came through BBB, they again extended to Jan 27th? Last response was, they will try to make it early and I got a date which is one week later? What kind of support is this?

Sincerely,

Jino ****
Initial Complaint
Date:11/08/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
A claim was originally filed June 3, 2024 for a defective Milgard window that is covered by a valid lifetime warranty. I was given a case number ******* by Milgard. Numerous e-mails have been responded to asking for additional information over the last 5 months, but no action to replace to window or inspect the window has been performed by Milgard!It appears that Milgard is simply ignoring the warranty and delaying any action to replace the defective window, hoping that I will just go away.The e-mails that I have provided to Milgard customer service have been to a person named *******.
Business Response
Date: 11/22/2024
Hello - Per our records, this work was complete on 11/21. Please let me know if there are any issues or if this was not the case.
Customer Answer
Date: 11/22/2024

Complaint: 22526199

I am rejecting this response because:
Milgard has not replaced the defective window as yet. Your e-mail indicated that Milgard had resolved the issue on 11/21. Milgard indicated to me that a technician would be out on December 9th to resolve the complaint. I am awaiting the technician at this point.

Sincerely,

**** ********
Business Response
Date: 12/09/2024
Confirmed 12/9 date, service is to be complete today
Customer Answer
Date: 12/09/2024

Complaint: 22526199

I am rejecting this response because:
The Milgard technician was out today to measure the defective window. He indicated that it would take at least 2 weeks to actually be here to replace the defective window.
Therefore the work has not yet been done. The complaint will be satisfied only when the defective window has been actually been replaced!
I will notify you when the window is replaced.

Sincerely,

**** ********
Initial Complaint
Date:10/31/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased three windows and the wrong screens were shipped. A claim was made within weeks of receiving the windows and to date no action has been taken by Milgard. Currently Milgard is not responding to our inquiries about this claim.
Business Response
Date: 11/04/2024
Hello, I've notified our service manager of this issue and requested they call as soon as they can.
Initial Complaint
Date:10/07/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We purchased 80k of new windows and doors for a new construction project. The windows are defective due to a manufacturing defect (they did not set up blocking on the frames correctly for a batch of windows) which has been acknowledged by a ***air technician that came out one time to assess the problems and make a half hearted attempt to ***air a couple of windows partially. Weve had poor customer service in that we have relayed this issue to Milgard in July 2024 before move in; moved into the house in 8/24; have had techs come out to assess the issue only to send a second set of techs that didnt have the prior visits assessment information; have had a senior sales *** and retailer visit to express empathy and assurance that theyll make this right in September only to get kicked down the road to a 3rd November ***air visit scheduled. This is unacceptable to have non functional windows that sag and cannot be closed due to manufacturing defects which Milgard has themselves acknowledged. Further unacceptable to have this poor customer service experience for 5 months. Milgard we thought had a good ***utation and they have a dwindling window of opportunity to make this right for us. We have many neighbors who compliment us on our new home build and ask for ********************** references .. well be certain to warn them not to buy Milgard and instead go with ******** windows which we also considered and wish we would have gone with in retrospect.
Business Response
Date: 10/24/2024
Hi *****,
Can you please provide the service request # that you were given so I can pull this up in our system?
Thanks
Initial Complaint
Date:09/26/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased vinyl patio doors that came with "full lifetime warranty, including part and labor". The doors are no longer closing properly. I have requested service 4 times through their online portal, on 6/28/24, 7/22/24, 8/21/24 and today, 9/26/24.I do receive confirmation emails of my service request, but no one has contacted me to schedule service.
Business Response
Date: 10/04/2024
Hello,
Per our findings on this case, the rollers for the sliding door need adjustments which falls under general care and maintenance and is not a warranty issue. You can find a how-to video on roller adjustments linked below:
***************************************************************************************************
At this time, there is no further action from MILGARD on this case.
Best,
******* W
Customer Answer
Date: 10/09/2024

Complaint: 22343345

I am rejecting this response because: this is not a preventative maintenance service issue, clearly the door is no longer closing properly and it needs to be repaired. I should not have to hire a handyman to fix the sliding door. I am very unhappy with the so called "FULL LIFETIME WARRANTY INCLUDING PARTS AND LABOR". It is misleading and no coverage at all. Every time I request something to be repaired on the sliding patio door, I have been told that it is not covered under the warranty.
I will never purchase any Milgard products and will share my experience with everyone I can.

Sincerely,

***** *****
Initial Complaint
Date:09/20/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In Oct 2023, Milgard Windows came to my house and ***laced a few defective windows by swapping out the window glass. Sep 6th 2024, I found the ***laced glass started to show a diagonal cracking from the bottom of the glass to the middle of the glass. I filed a case online using their portal with case #********. On Sep 19th, I called 1-800-milgard to ask for status. The warranty *** first said I need to show proof that I am the owner of the window. I said I cannot show that since the new glass was ***laced by Milgard ****************** team last year. Then the *** said I am not eligiable to have the glass ***laced. She states Milgard only guarantees their glass for a few days after install. I believe this is an act of circumventing their own life time warranty policy as the ***lacement glass directly came from Milgard. I would like BBB to step in and help to resolve this situation. I would like Milgard to take responsibility to ***lace their own ***lacement glass that is cracking. Thank you!
Business Response
Date: 09/27/2024
Hello, I pulled your case up in our system and it looks like my team needs verification that you are the original purchaser of the windows to ensure that you are under warranty. It looks like you spoke with one of our team members on the 19th and she is awaiting further information.

Best, ******* W
Customer Answer
Date: 09/28/2024

Complaint: 22312428

I am rejecting this response because:
It does not make sense!! If I am not the original owner of the glass, why would your team come to my house and replaced it last year? Of course my ownership was verified at the time when your team came and replaced my glass. Now with the glass YOU have replaced, it is nowhere I can track serial numbers since all evidence is removed. You are putting your consumer in a deliberate situation where no way for the consumer to verify ownership.
Bottom line: It's your replacement glass that needs a replacement. Due to natural cracking based on quality and not caused by external damage.
Ownership: It's catch 22 you are putting me in! All serial numbers have been removed by your service team when you ALREADY replaced my glass last year!

Sincerely,

***** ****
Customer Answer
Date: 10/08/2024
Milgard had already replaced my window glass last time. Hence there is no way to verify the replacement glass. The response from Milgard did not address any of my concerns. The request is for Milgard: replace the faulty replacement glass that was received and installed by Milgard service team who came last time.
Initial Complaint
Date:09/09/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have reached out several times since July 2023 to Milgard windows with sliding door/windows leak issues. They tell me what the leak might be by the photos, I fix what they tell me, leaks do not go away. Today I was told leaks are normal and I should contact other window companies for service when Milgard sold products backed up with lifetime warranty. Milgard windows **** keep giving me runaround and excuses instead of coming out, identifying and fixing the problem. I am frustrated and exhausted dealing with customer service agents that do not want to help. I want Milgard to fulfill their warranty obligation and fix my leaking door and windows, so I do not run around when it rains with towels soaking in rainwater. That is not normal.
Business Response
Date: 09/27/2024
Hello, I see that we are scheduled to have our team out today, 9/27, we can keep this open until we find a resolution.
Customer Answer
Date: 09/27/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******** ********

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Customer Answer

Complaint statuses

Business Response

Customer Answer

Milgard Windows and Doors is NOT a BBB Accredited Business.