Furniture Stores
Ashley Furniture HomeStore StoneledgeHeadquarters
Reviews
359 Customer Reviews
Review from Amelia A
1 star02/23/2025
The bed frame and love seat I ordered and promised by salesperson Alex was limit included. I contacted him immediately and he assured me that the bed frame would arrive the next day. Unfortunately I am now sleeping on my new mattress on the floor. This is aggravating my low back pain and they have not returned my calls. Please do not fall for their false promises and take your business elsewhereReview from Brian R
5 stars02/22/2025
Alondra is an amazing sales agent, proficient, and amiable. She goes far and beyond to achieve the design dreams customers have! Willing to not just sale but to listen to the customers self expression of their situation. Definitely one of a kind and deserves an award for these agents are difficult to have and rare to come by. I would definitely recommend this store to others because of here!Review from Aaron P
5 stars02/21/2025
We received exceptional service from Mr * , if you want a great furniture rep. Mr * is the guy ! His knowledge and excellent customer service will have My wife and I go back to Ashely’s for more furniture in the future .Review from Jasmine S
3 stars02/18/2025
The only reason I gave 3 stars is because of the sales associate. I cannot think of his name but he was very friendly. Unfortunately things have taken a turn. On February 4, 2025 my bed was scheduled to be delivered while the bed was being put together the workers noticed a huge crack in the bed and could no longer put it together we were given another scheduled delivery date, the second frame arrived and was yet again cracked/broken my spouse and I were told a repair person would stop by and fix the bed, we were also told "we had nothing to worry about" once the repair guy stopped by he pointed out multiple parts of the bed that were faulty and needed to be fixed. We were given yet another scheduled repair date and were not contacted. We also ordered a table that arrived damaged with chipped wood. We have been given ample case numbers, continue to call and things have yet to be rectified. I am super disappointed in Ashley and the quality of the furniture and service. I will not purchase anything again. I would not recommend Ashley Furniture based on my experience. It's frustrating to deal with a company that doesn't honor its commitments or care about customer satisfaction.Review from Kathy O
5 stars02/18/2025
Philip assisted us and was very knowledgeable and patient as we asked alot of questions and waffled back and forth as we made decisions. I would definitely recommend Ashley, especially as 95% of the materials are sourced In the USA as well as assembled in America. The store in ******, ** on ******* is great!!Review from Jeff A
5 stars02/18/2025
Very good prices, friendly sales person and not pushy. I would return for future needs and would recommend Ashely to others. Very good experience.Review from Anil A
5 stars02/17/2025
The sales associate Ray was very helpful and knowledgeable he made shopping for bookcase really easy I would highly recommend visiting this locationReview from Hope I
5 stars02/16/2025
The staff was friendly and helpful with providing prices and measurements for all the furniture that we were looking at. They didnt pressure us and were exceedingly eager to get us the best price possibleReview from Jeremy N
5 stars02/06/2025
Great fast service! I was immediately provided assistance and got exactly what I needed.Review from Rey L
5 stars02/05/2025
Very attentive people and courteous. A wide selection of items we were looking for at great prices.
Customer Review Rating
Average of 359 Customer Reviews
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