Reviews

This profile includes reviews for First Data's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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First Data has 78 locations, listed below.

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  First Data

  600 Vel R. Phillips Ave Milwaukee, WI 53203

• 

  First Data Merchant Services

  2020 Lawrenceville Suwanee Rd Ste 102 Suwanee, GA 30024-2663

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  First Data

  6201 Powers Ferry Rd Atlanta, GA 30339-2926

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  First Data Merchant Services

  1169 Canton Rd Marietta, GA 30066-6066

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  First Data Merchant Services, Inc.

  290 B St Santa Rosa, CA 95401-6307

Review Details

• Review fromAmie N

  Date: 04/02/2025

  1 star

  Amie N

  Date: 04/02/2025

  This company is the equivalent of the mafia. We have tried to cancel for months. Even once 'canceled' they continue to charge us fee's. Even with our account canceled, they are charging us and trying to send us to collections for not 'paying' for something that we have canceled. This has taken months and continues to go-on. We are being passed from one person to the next, with no end in sight. This company is a scam and completely unethical as to their billing and management services.

  First Data

  Date: 04/03/2025

  Ms. Neumaler,

  Thank you for reaching out with the stated concerns. We would be happy to assist with closing your merchant account but would need additional information to locate your merchant account. 

  Please email us your merchant number, business name, business and your cancellation request to ********************** Reference case number ********.Also, include any documents/email/proof of previous requests to cancel. 

  Thank you, Fiserv

• Review fromVesna A

  Date: 03/26/2025

  1 star

  Vesna A

  Date: 03/26/2025

  Worst company I have worked with as a small business owner. They definitely take advantage of the little guys. Stay away if at all possible.

  First Data

  Date: 03/27/2025

  Ms. ****,

  We would be happy to assist with any issues or concerns you have regarding your account. Please email your business name, merchant number and how we can help to *******************************. 

  Please reference case number 14118589.

  Thank You, Fiserv

• Review fromAnthony L

  Date: 03/26/2025

  1 star

  Anthony L

  Date: 03/26/2025

  We were with first data when we canceled our account they told us first that they would send a return lable never happened. Called again they told me that we owned the machine and it didnt need to be returned. After a year of them not taking any money from our account they decided recently to take over 500 plus $ from our account for rent. We ended up having to change our account number so this didnt happen again. They are parasites dont use this company. I did end up talking to someone who used to work for the company he told me that i might as well use it for a door stop because they will never send a return label. And the bank can not get our money back beware.

  First Data

  Date: 03/27/2025

  Mr. *******,

  Thank you for reaching out with the stated concerns. We would be happy to assist but would need additional information to locate your account for review. Please email us your business name, merchant number and a summary of the issue to *******************************.

  Reference case number 14119027.

  Thank You, Fiserv

• Review fromGenevieve B

  Date: 03/21/2025

  1 star

  Genevieve B

  Date: 03/21/2025

  Should be taken to court. They are completely unethical and hang up on you if you try to get them to stop ******** you. So glad I have finally left, but they still haven't stopped charging me.

  First Data

  Date: 03/24/2025

  Ms. *******,

  Thank you for reaching out with the stated concerns. 

  We would be happy to assist but would need your account information. Please email your merchant number, business name, business address and a summary of the issue to *******************************. 

  Reference case number 14094795.

  Thank You, Fiserv

• Review fromBelinda C

  Date: 01/29/2025

  1 star

  Belinda C

  Date: 01/29/2025

  I got my card hacked at ********* I logged on website which is how I found out. The website itself is a nightmare to match their customer service support. Reported it on he 5th called back for follow up. Was assured investigation was n process. Called again on the 29th now they say It was canceled on the 5th mind blowing. No accountability or response of why or how this occurred. Only a mere apology and another empty promise of renewing original claim. Worst case scenario this piece of wannabe banking chosen by state for disability benefits. Wont recommend this this institution to a teenager.

  First Data

  Date: 02/03/2025

  Ms. *********,

  Thank you for reaching out with the stated concerns. We would be happy to research this for you but would need additional information information in order to do so. Please email you name, account and/or card number, address and dispute to ********************** Please reference case number 13887084.

  Thank You, Fiserv

• Review fromPrime P

  Date: 01/29/2025

  1 star

  Prime P

  Date: 01/29/2025

  Subject: Formal Demand for Contract Cancellation and Refund Due to Misrepresentation and Unprofessional Conduct Dear Clover Representative,I am writing to formally address the unacceptable and unprofessional conduct exhibited by your sales representative, Ms. ******** ****, and to demand immediate resolution regarding the contract for my two locations ([location details]). I expect the termination of the contracts without penalties and a refund of all unauthorized charges by [specific date, e.g., 5 business days from the date of this letter].Background and Misrepresentation Ms. ******** **** made several verbal promises that influenced my decision to sign contracts with Clover. Specifically, she assured me that:- She would handle the cancellation of my existing merchant accounts with ****** **********************.- She would pay any associated cancellation fees on my behalf.Based on these representations, I signed the contracts. However, after receiving the Clover terminals and attempting to contact Ms. **** for assistance, she became unresponsive. Despite repeated attempts to reach her via phone and email, there was no response. When I contacted Clovers customer service, I was informed that she is an independent contractor and that her involvement ends after securing the contract. This directly contradicts the promises made to me.Breach of Contract and Additional Concerns - Unauthorized Charges: I was charged $111.18 for each location, despite the contract explicitly stating $50 per location. These overcharges constitute a breach of contract.- Lack of Service: Despite being charged, no service or support was provided as promised.- Professional Negligence: Ms. ***** failure to fulfill her commitments and her unprofessional behavior have caused significant disruptions to my business operations.

  First Data

  Date: 02/03/2025

  Thank you for reaching out with the stated concerns. 

  Per our previous communication with your business we are unable to close a merchant account with another processor. A business will not allow us to close an account for someone else's business. It is the merchant responsibility to close any accounts with previous providers. 

  Additionally, we were also able to provide you the welcome call in which the agent advised that ****** holds no responsibility for previous processor cancellation. 

  If you have any further questions please reach out to customer service. 

  Thank You, Fiserv

• Review fromanthony p

  Date: 01/25/2025

  1 star

  anthony p

  Date: 01/25/2025

  Well first and foremost, i want to say is this bank has really ******* me over with a fraudeulent charge that they denied a refund from a unauthorized charge that i told them from the very start that it was comprised and they refuse to do anything about it i feel that this so called bank showed all go to federal prison for a long time and every one like myself who has been victimized should file a company lawsuit i really am going to set a federal complaint and will make sure this bank suffers greatly

  First Data

  Date: 01/29/2025

  Mr. *****,

  Thank you for reaching out with the state concerns. It appears that you may be referring to a charge on your money network card that was disputed. We would be happy to research this for you. Please email your full name, card number and/or account number and the address we would have on file to *******************************. 

  Please reference case number 13859489.

  Thank You, Fiserv

• Review fromJolie M

  Date: 01/24/2025

  1 star

  Jolie M

  Date: 01/24/2025

  Worst company I have ever dealt with is an understatement. Their leasing company is extremely predatory towards small business owners. They were double charging us for years, my father was too busy to notice, when I finally started doing the bookkeeping and noticed how much they were getting us for every month I contacted them about it. We only ever had 2 machines but there were 3 FDMS charges every month. They said that we could either a) purchase the equipment for $97, or b) return it, and if we don't they will continue charging us $48 every month for a lease that was already fulfilled. I decided to return it which cost me $87 at *****. They removed only one of the duplicate charges and we were still being charged $48 every month for equipment that was not in our possession! Their customer service reps give the runaround and ask me for the tracking number even though I they have the equipment because they removed one of the charges. I am so happy to be free from Clover as I switched our payment processing system starting 2025. This company has flat out robbed us, costing us thousands in fees on top of the high processing fees. We even gave them one more chance to lower it but the rate review they gave us was lower than rates advertised on their website. We have one more little 5 year old machine from them but I refuse to give them another cent. They can repo it if they really want it back it's not worth the $900- $1200 they would charge me to break the lease. I will be the first to sign up for the class-action lawsuit. 

  First Data

  Date: 01/29/2025

  Ms. *****,

  Thank you for reaching out with the stated concerns. 

  Please email your merchant number and/or lease number, doing business as name and address to ********************** We would be happy to assist with resolution to your issue. 

  Please reference case number 13859469.

  Thank you, Fiserv

• Review fromEddy M

  Date: 01/16/2025

  1 star

  Eddy M

  Date: 01/16/2025

  Money Network is terrible. I spent over 2 hours trying to get a hold of someone through Customer Service Phone Number and they never answered the call. The only portal is terrible (i.e. it has you select challenge questions, but it wants you to answer with numbers and special characters) which makes it hard for you to remember login information. Lastly, I attempted to make online transfers and kept on getting error messages which did not let me do the transfer. I finally successfully created a "Scheduled Transfer" and it did not go out on the scheduled date. Sadly, this is the company that is working with EDD which is making it a nightmare for any citizen to access their funds. Please help shut down this terrible company and help the state work with a better Financial Institution!

  First Data

  Date: 01/27/2025

  Thank you for bringing your concerns to our attention. We are unable to locate your account with the limited information provided. Please send your card number to ********************** Please refer to case ******** in the subject line.

• Review fromCamille H

  Date: 12/20/2024

  1 star

  Camille H

  Date: 12/20/2024

  Money network is an irresponsible financial institution. They hide your money, load it at a different time, have app crashes. Auto save external bank info and pins without asking. And don't update your address, then make you pay for it.

  First Data

  Date: 12/30/2024

  Thank you for bringing your concerns to our attention.  Please note that the information on your account is provided by your Employer and also includes the time of your deposit.  You were also provided your programs Terms & Conditions that disclose the fees.  Your account/card are in Active status and currently being used.  If you have any further questions, please contact Money Network **************** at **************.