Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Kunes Auto & RV Management Group has 46 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKunes Auto & RV Management Group

            New Car Dealers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            Delavan, WI 53115-0485

            Visit Website
            (262) 728-5544

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.26/5

            Average of 133 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            202 complaints closed in last 3 years

            139 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/5/2023

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Kunes Auto Group is a family-owned and operated dealership group with locations across Wisconsin, Illinois, and Iowa. They are headquartered in Delevan, WI. They provide new and used car sales and service across 42 locations.

            Business Details

            This is a multi-location business.

            Find a Location

            Kunes Auto & RV Management Group has 46 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              Delavan, WI 53115-0485
              BBB File Opened:
              1/8/2018
              Years in Business:
              28
              Business Started:
              1/1/1996
              Business Started Locally:
              1/1/1996
              Business Incorporated:
              7/26/2005
              Accredited Since:
              10/5/2023
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Kunes Auto Group of Macomb
              • Kunes RV of Sterling
              • Kunes RV of LaCrescent
              • Kunes Chrysler Jeep Dodge Ram of Sycamore
              • Kunes Hyundai of Quincy
              • Kunes Chrysler Jeep Dodge RAM of Belvidere
              • Kunes Nissan of Davenport
              • Kunes Ford of East Moline
              • Kunes Toyota of Galesburg
              • Kunes GMC of Belvidere
              • Kunes Hyundai of Sycamore
              • Kunes Auto Mall of Sycamore
              • Kunes Auto Group of Mt. Carroll
              • Kunes Chrysler Jeep Dodge RAM of Sterling
              • Kunes Chrysler Jeep Dodge RAM of Monmouth
              • Kunes Chrysler Jeep Dodge RAM of Oregon
              • Kunes Chevrolet of Morrison
              • Kunes Ford Lincoln of Sterling
              • Kunes Ford of Antioch
              • Kunes Honda of Quincy
              • Kunes Hyundai of Quincy
              • Kunes Ford of Sterling
              • Kunes Auto Group of Morrison
              Business Management
              • Gregg Kunes, Owner
              • Jennifer Myers, Director of Marketing
              Contact Information

              Principal

              • Gregg Kunes, Owner
              • Jennifer Myers, Director of Marketing

              Customer Contact

              • Jennifer Myers, Director of Marketing
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              202 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On Friday 6/21, I wrote an email to the General Manager *************************** to inform him of the situation and informed him that I will file a complaint with BBB if I don't hear from them by Monday 6/24 end of the day and nobody reached out to us until. Below is the full email I sent him.Dear ****************,This is *********************, and I came with my wife *** to buy a 2018 ****** Rogue on May 24th. When we talked to ****** about the defect we saw on the car, he clearly gave us the option of either fixing it without any discount on the sale price or giving us a discount and having us fix it ourselves. We chose the first option because we didn't want to take the risk of taking a car with a fixing issue home. The fix was initially going to take a couple of hours, but it ended up taking a week. We brought the car home, and less than 5 days later, the bumper started to detach again, which was part of the fix. We brought the car back on Friday, June 7th, after multiple text messages and him not taking my wife's calls. When he saw the car, he said the clip didn't hold and went to consult with the technician. He came back and told us that they have to order the part and we would have to bring the car back for repair. Since that day, two weeks ago, we have not heard back from *******Maybe Jameel is taking us for fools or immigrants who don't know their rights or the legal system of this country. Unfortunately, he is wrong. We are both highly educated within the ****************** system and have been working in Corporate America for almost 30 years.With that said, I will give Jameel or Kunes of ******* until the end of the day on Monday, June 24th. If I don't hear from him about this, then I will take legal action against Kunes and also file a complaint with the Wisconsin Better Business Bureau. I will take the car to ******** ****** to fix the issue and seek reimbursement from Kunes in my legal action with Small Claims Court Respectfully,********************* **********
              Read More
              Read 201 More Complaints

              Customer Reviews

              133 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Al G

              06/27/2024

              Purchased on line a 2023 used Toyota Crown with advertised 5300 miles. Upon picking up vehicle, I noticed he Crown had 6700 miles. Jackson, sales, told me that an employee had taken the Crown on a trip and that had put onl 1400 miles. When Jackson showing me the features of the Crown I noticed the Tire Pressure Monitoring System, TPMS, was illuminated. The employee who had driven this vehicle did not report the illuminated TPMS and have this problem corrected. When I called this to the attention to Jackson, he put air in the tires and said the light would go out after driving several miles. Drove to MN, light tpms system, see Toyota Dealer ASAP. Made an appointment 3 days later with local Toyota Dealer and was informed that the TPMS had been removed. The Toyota Dealer said that for safety reasons the TPMS needs to be installed. I authorized the repair, the service manage of the MN Toyota dealershipindicated he would reach out contact Kune's Service Manager to get authorization to pay for repairs. The Kunes service manager did not respond to IGH Toyota , service manager, Joey ******, after several left messages. I contacted Jackson. sales team, and told him of the problem. He said this was beyond his pay grade and passed my concern to Jon, Sales Manager. Four emails and calls to Jon, did not rectify my the problem. Jon passed my concern to Brian, General Manager of Kunes GMC. After 4 left messages and to Brian, he has not returned any of my calls and Jon's promises that Brian would reach out to me. I paid $739.56, to get vehicle repaired to insure safe road travel. I am disappointed in this GMC Dealership. A courtesy call from the General Manager should not be expecting too much. Documentation of invoices have been forwarded to Kunes GMC of Oak Creek, Wi. Kunes GMC has the responsibility to disclose safety concerns to their customer. *****************
              Read 132 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.