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Find a Location

The Lull-Abi Inn has 1 locations, listed below.

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    Business ProfileforThe Lull-Abi Inn

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7928 WI-42, Egg Harbor, WI 54209
    BBB File Opened:
    8/28/2019
    Years in Business:
    7
    Business Started:
    3/14/2017
    Business Management
    • Ms. Lacey Wade, Co-Owner
    Contact Information

    Principal

    • Ms. Lacey Wade, Co-Owner

    Customer Contact

    • Ms. Lacey Wade, Co-Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I booked this place to stay the night of May 4, 2024 back in February, 2024 because a group of us were taking the Door County Trolley tour. Prior to the tour, we stopped at the motel to see if we could check in early due to it being off season. There was a sign on the door that said no early check ins, ok no problem and check in was 3:00. We went to check in at 3:00 and the lobby door was locked, not a person in sight. Another person in our group called the number on the door and the lady he talked to said the employee didn't show up for work and she would refund all of us our money, leaving us to find somewhere else to stay. Thankfully, the place across the street had three rooms available for our group but at HIGHER nightly price. We didn't have any other option so we paid for the night there. As of today, we have nothing refunded on our credit cards. We called and texted with no response. I would like the amount I paid for the original room refunded AS WELL as the difference in room price because I had to book another Inn.*****-bi Inn = $124.27 (I want refunded)************* - $203.17 (the room we had to book)Nightly difference = $78.90 $203.17 to be refunded
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tiffany K

    1 star

    09/11/2021

    No working toilet in our room, also obvious not cleaned blood stain on my pillow! No way ANYTHING in this room was cleaned! I tried to get help at the front desk for the toilet the front desk lady stated Im not a Plumber I asked her to call the manger and she REFUSED!!! this is a breach of contract to pay over 500$ for a service (clean room and running toilet) then to be REFUSED THAT SERVICE!

    The Lull-Abi Inn Response

    09/12/2021

    Tiffany, I apologize for your issue. I waited in the office Friday evening to take a look at your toilet. I also had another room blocked out so I could accommodate you better. However, I did not see you again on Saturday Morning/Afternoon. My front desk employees knew I had another room waiting for you. I also refunded half of your money on Friday evening when I heard you thought there was problems going on. I was more than willing to help, however I did not see you once. I called the number we have on file for you, I also emailed the refund to your email on file. I am always willing to do what I can to make a guest happy, but i must be able to speak to someone or be informed.

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