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Business Profile

New Auto Parts

RockAuto, LLC

Reviews

Customer Review Ratings

1.21/5 stars

Average of 303 Customer Reviews

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Review Details

  • Review fromSophia H.

    Date: 07/18/2022

    1 star
    I ordered AC Compressor. It was the wrong items. I sent it back in the order that was demonstrated to me. I tracked it to the warehouse. I sent email after email for confirmation and to receive my refund. No one has yet to contact me please help.
  • Review fromKristy J

    Date: 07/14/2022

    1 star
    Scam . Ordered parts. Parts took over a week, it was fine until my truck broke before the parts arrived. I ordered online to save money. The 1,000$ in a shop for repair plus the online parts were about 540$. After the parts came, great Ill send them back with a discounted shop rate . Ill should at least get back 1/3 of my costs . Nope - I was refunded 33$ . They have brand new parts they can resale l am out a paycheck. They claim its shipping . It didnt cost that much to have it shipped to me in the first place.
  • Review fromRocky R

    Date: 07/12/2022

    1 star
    I ordered a throttle body for my Escalade it went bad after 2 months I had to pay shipping to get it. And then pay to ship it back, then pay shipping for another one. I used to buy all my parts from them but after this incident I will not do business with them anymore

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