ComplaintsforProfessional Placement Services, LLC

• Initial Complaint

  01/14/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  On 12/3/2022 I checked my state license requirements for collection agencies and it states that in order to collect from consumers in this state, you must have a license and be bonded. I sent a letter to your company six weeks ago asking that you provide me with proof that you meet my state licensing requirements. As of today, you have not responded. Because of that, I checked your company name to find out whether you were bonded and whether you have a license to collect in my state, and your company name is not in the system. As of right now, your company is violating my states law, and penalties for violating the law are harsh. If your company does not delete the negative information that is appearing on my credit report due to your illegal reporting within 10 days from this letter, I will have no other choice but to seek legal advice and to report your company to the ************************* the Better Business Bureau and the ************************************* Account # *******, *******, and ******* Are in violation Not only have you ignored my prior requests for validation of the debt letter will again request that you follow the ***** and please provide the following: Validation of Debt Request -Proof that you can collect on a debt in my state -Proof of the date the account went into delinquency -Your Bond (if required) in the event I need to seek counsel -Proof of your right to own/collect this alleged debt -Balance claimed including all fees, interest, and penalties -Contract bearing my personal signature As you may be aware, "Estoppel by Silence" legally means that you had a duty to speak but failed to do so, therefore, that must mean you agree with me that this debt is false. You have violated my consumer rights under the Fair Debt Collection Practices Act These accounts are in violation of: 15 USC 1692c(c) Ceasing communication, ***** 807 [15 USC 1692(e)(3)] False or misleading representations 15 USC 1681a(3)(a)(b)(c) Restriction on sharing of medical information 15 USC 1681b(4) Limitation on redisclosure of medical information I am seeking monetary damages for each violation made.Your Options are as follows: 1) Delete this account and cease and desist with all collection activities. 2) Settlement; or 3) We go to court and you incur lawyer fees, plus pay me $1000 per violation along with more in damages.

  Business response

  01/23/2023

  Professional Placement Services (PPS) is hired by Advocate Aurora Health (AAH) to collect on debt that is owed to them. Due to this, we are an agent of AAH and have a Business Associate Agreement to do so. Professional Placement Services is fully licensed and bonded in the state of **. Our ** license number is 367. In review of your account, paperwork was mailed out on 12/20/22 to the home address. Prior to that, it appears paperwork was also mailed on 8/3/22 and 9/7/22. A cease communication was placed on your accounts in Aug 2022. If you would like to reach a manager in our office, we can be reached at ************. 

• Initial Complaint

  01/10/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  have been a victim of identity theft. I believe this debt is a result of this crime. I deny that this is my debt. I acknowledge this debt in the amount of $433.00 was established without my knowledge or my consent. I have no contractual agreement with Professional Placement S. I have previously forwarded a copy of a police report and Professional Placement S. has refused to honor my report. Please remove this inaccurate and derogatory item from my credit report.

  Business response

  01/23/2023

  Professional Placement Services (PPS) is hired by Advocate Aurora Health (AAH) to collect on debt that is owed to them. In review of this account, it appears we received a dispute through the credit report agencies in Sept 2022 and the verification paperwork was sent out to your home address on 9/24/22 in response to that dispute. I do not show that we ever received a police report in regards to this matter. If you feel that this account is fraudulent, please contact our client, Advocate Aurora Health, at ************ to have a fraud investigation started. If you would like to speak to a manager in our office, please call ************ and someone would be happy to assist you.

• Initial Complaint

  01/10/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have been a victim of identity theft. I believe this debt is a result of this crime. I deny that this is my debt. I acknowledge this debt in the amount of $118.00 was established without my knowledge or my consent. I have no contractual agreement with Professional Placement S. I have previously forwarded a copy of a police report and Professional Placement S has refused to honor my report. Please remove this inaccurate and derogatory item from my credit report.

  Business response

  01/23/2023

  Professional Placement Services (PPS) is hired by Advocate Aurora Health (AAH) to collect on debt that is owed to them. In review of this account, it appears we received a dispute through the credit report agencies in Sept 2022 and the verification paperwork was sent out to your home address on 9/24/22 in response to that dispute. I do not show that we ever received a police report in regards to this matter. If you feel that this account is fraudulent, please contact our client, Advocate Aurora Health, at ************ to have a fraud investigation started. If you would like to speak to a manager in our office, please call ************ and someone would be happy to assist you.

• Initial Complaint

  12/09/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Pursuant to 18 USC 8, I owe no debt to ****************. And I am not liable for this debts. They did not provide me with the original application or contract bearing my signature like I asked. This company is violating my consumer right to privacy pursuant to 15 USC ****b 2. This company have also, no permission to report ANYTHING using my info pursuant to 15 USC **** 4. Therefore, they are unlawfully reporting this debt under my name to the credit reporting agencies, and it must be removed. Please delete this account from my Credit Report immediately.

  Business response

  12/15/2022

  In the complaint, there is a reference to not owing a debt to ****************. Our company is Professional Placement Services, LLC and we have no association with *****************. I believe this complaint may have been made to our company in error. There was a previous complaint filed by **************** on 12/1/22 to our company stating the same verbiage but this one does reference a different company. The response to the 12/1/22 complaint has been sent in by Professional Placement Services

• Initial Complaint

  12/01/2022

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  Pursuant to 18 USC 8, I owe no debt. And I am not liable for this debt. This company did not provide me with the original application or contract bearing my signature like I asked. This company are violating my consumer right to privacy pursuant to 15 USC ****b 2. This company have also, no permission to report ANYTHING using my info pursuant to 15 USC **** 4. Therefore, this company is unlawfully reporting this debt under my name to the credit reporting agencies, and must be removed.

  Business response

  12/15/2022

  Professional Placement Services, LLC (PPS) is hired by Advocate Aurora Health (AAH) to collect on debt that is owed to them. PPS has a Business Associate Agreement with AAH to do this. An initial notice went to your home address on 4/15/21 with no mail return. After reviewing the account history, we have received no verbal or written request for any paperwork as you have stated in your complaint. I will have my administration staff send out the paperwork at this time. If you have questions, please call us at *************.

• Initial Complaint

  11/23/2022

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  This company called, stating that I owe a different company **** dollars for a payday loan from 2 years ago. The amount is grossly wrong and when told this, the only answer they say is that it is what was reported by the secondary company. They call multiple times a day but yet are too lazy to verify the so called "debt" they are fraudulently trying to collect on.

  Business response

  12/01/2022

  Professional Placement Services has moved your account to a cease communication status as you requested.

  Customer response

  12/01/2022

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  *************************
  

• Initial Complaint

  10/28/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I declare under penalty of perjury (under the laws of *****************, if executed outside of *****************) that the foregoing is true and correct to the best of my knowledge. further, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willful misstatements or omissions of material facts constitutes a FEDEARL CRIMINAL VIOLATION punishable under 18 **********. Additionally, these misstatements are punishable as perjury under 18 **********. this item found within my credit report is not related to any transaction that I made. I am alleging that a person or company - without my authorization - used my personal identifying information apply for goods, services, or money; and was successful in creating this account. this debt collector is in violation for putting this unknown account on my credit report. this has caused me to suffer and its defamation of my character.

  Business response

  11/11/2022

  Professional Placement Services (PPS) is hired by Advocate Aurora Health (AAH) to collect on debt that is owed to them. On 6/14/22, you had called our office twice and spoke to two of our representatives regarding this account and you had requested a statement be sent to you via email. That statement you requested was emailed on 6/17/22 and we have not received any other communication from you since that time. So it would appear that you were aware of this issue. If you feel that there is some type of fraud that has taken place to create this account, you can contact AAH to start an investigation at ************. If you would like to speak to a manager in our office, you can reach them at ************ and someone would be happy to assist you further. Your dispute has been noted as of today.

  Customer response

  11/11/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [Please type your response here.]
  This company is not licensed to collect in the state of ******** in closed in the attachments are  specific states they are allowed this is harassment fraud waste and abuse on theyre behalf . 
  Regards,
  
  *********************

  Customer response

  11/14/2022

  This company isnt licensed to collect in the state of ******** first and foremost basically this is fraud waste and abuse they should have a license number that gives them right to do so. Which they dont after research was conducted I attached every state their allowed. Im sure the ***** financial officer ******* be pleased to hear about someone submitting a complaint and it not being resolved with out involving litigation. 

• Initial Complaint

  10/18/2022

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I have not supplied proof, under the doctrine of estoppel by silence, ********** v ******* (Mo) **********, 719, I presume that no proof of the alleged debt, nor therefore any such debt, in fact exists.I am not liabe for this debt with ADVOCATE HEALTH CARE and do not have a contract with PROFESSIONAL PLACEMENT SVCS . They did not provide me with the original contract like I asked.

  Business response

  10/28/2022

  In review of this account, we do not show any request has been received from you requesting validation paperwork. I will have our administration team send out the paperwork to your home address for your review. If you would like to speak to someone in the meantime, please call us at ************.

• Initial Complaint

  10/17/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Recently, I did an investigation on my credit report which caused severe depression upon me and found unverifiable, unvalidated , inaccurate and questionable information that your agency didnt make sure it was 100% correct before reporting with you guys help i want to resolve this issue. In accordance with the Fair Credit Reporting Act, everything has to be 100% accurate on my credit report and Under 15 US. Code 1681e(b) and 15 U.S. Code 1681i (5) these accounts are in violation of not reporting 100% accurate.

  Business response

  10/28/2022

  Our initial notice was mailed to a different address than what you have listed in your complaint. We did not receive any notice of a mail return but it may be possible that we have an address issue here and you did not receive our letter. Due to this possible discrepancy, Professional Placement Services will remove this from your credit. We will also issue you out validation paperwork for your review so you can see where this charge is coming from. If you have any questions, please call us at ************

• Initial Complaint

  09/22/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I checked my credit report (9/2022) and found two collections reports from Professional Placement, dated November and December of 2020. The hospital listed on the collections reports wasa hospital located in *********. I have lived in **** since October of 2020. The ********* address I did live in was from 8/2017-9/30/2020. I was not in ********* in November or December of 2020. Not once did I receive any communications or bills from said *************** nor Professional Placement ever. I believe these are either a fraud attempt or simple error. I have already filed dispute claims through Experian for these accounts. I last checked my credit (and had a bank run them) three months ago and these items were not there.

  Business response

  09/28/2022

  In review of the accounts you mentioned, I have some additional information that *** help. You mentioned the dates of November and December 2020 and that  you did not live in ** at that time. Those dates that are showing on your credit report are the dates that the accounts were received in collections at Professional Placement Services. The dates of the visit to the Advocate Aurora facility were in Sept 2019. I believe those dates coincide with the dates you indicating that you were living in WI. When the accounts were received in our office in late 2020, an initial notice was sent out to an address on ********* in ***************. There was no indication of mail return on these notices. I see now that your address has changed. During our research of this account, it appears that Grand Ave *** be a previous address for you at this point. I do ask from you for clarification if Grand Ave was your address in late 2020. I also researched the dates that this started reporting to your credit report. My records indicate that reporting to the credit report started taking place in April 2021 from our end. I do not have an explanation as to why you would not have seen them three months ago as indicated in your complaint. We will have our administration team send you out copies of the itemized statements in order for you to review. After your review, if you still feel that this is inaccurate please reach out to a manager in our office at ************.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩