Business ProfileforACE Handyman Services

I hired ACE Handyman Services to complete a few general services (handyman) for my master bathroom in December of 2021. **** the handyman, came to my home and completed the services. *** told me he needed to go to Menards to purchase three items. A small strip of drywall, a small plank of wood and a few pieces of baseboards. I agreed. When *** returned these are the only items he had. He did not give me a receipt. When he finished the project, he showed me the invoice on a handheld electronic device. I noticed there was a $50 charge for taking items to the dump. I asked him to remove that as I could take the items myself. *** said "I can't remove it now so just contact ****/**** to remove that for you." No paper or electronic copy of my invoice or estimate was ever given to me. A week or two later, I emailed *********************/Office Manager and asked for a copy of my receipt. Weeks went by and no receipt. I emailed again. No receipt. I emailed again and **** finally gave me a copy of my receipt. On that receipt were numerous items that were not used on my project. I made a list of those items and emailed them to ****. He argued with me and told me there was standard **** up for these items that was covered in my estimate (which I never received a copy of and was never verbally told about this markup). **** did not address the $50 charge that was promised to be reimbursed but was not. I told **** that I was trying to resolve these matters through email/together and if he refused to work with me then I would file a complaint with the BBB and provide detailed consumer reviews about his unethical behavior. He told me he would not respond to my threats and told me a long list of personal family excuses as to why he took over five week to get me a receipt. On **** I told him if he was not willing to resolve I would file a complaint. I asked him for a full reimbursement of my receipt (******) and the $50 charge for taking items to the dump.