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Find a Location

J.W. Jung Seed Company has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • J.W. Jung Seed Company

      335 S. High St. Randolph, WI 53956

    • J.W. Jung Seed Company

      5620 Hwy 10 Stevens Point, WI 54481

    • J.W. Jung Seed Company

      6192 Nesbitt Road Madison, WI 53719

    • J.W. Jung Seed Company

      1123 North Bristol Street Sun Prairie, WI 53590

    • J.W. Jung Seed Company

      1313 Northport Dr. Madison, WI 53704

    Business ProfileforJ.W. Jung Seed Company

    Catalog Shopping
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers the sale of seeds through mail order catalogs. The company also has several retail centers, which sell the same items available through the website or catalog.

    Business Details

    This is a multi-location business.

    Find a Location

    J.W. Jung Seed Company has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • J.W. Jung Seed Company

        335 S. High St. Randolph, WI 53956

      • J.W. Jung Seed Company

        5620 Hwy 10 Stevens Point, WI 54481

      • J.W. Jung Seed Company

        6192 Nesbitt Road Madison, WI 53719

      • J.W. Jung Seed Company

        1123 North Bristol Street Sun Prairie, WI 53590

      • J.W. Jung Seed Company

        1313 Northport Dr. Madison, WI 53704

      Location of This Business
      335 S. High St., Randolph, WI 53956
      BBB File Opened:
      5/26/1998
      Alternate Business Name
      • Edmund's Roses
      • Jung Seed Company
      • Jung's Garden Center
      Business Management
      • Mr. Richard Zondag, President
      • Brian Isaac, Customer Service Manager
      Contact Information

      Principal

      • Mr. Richard Zondag, President
      • Brian Isaac, Customer Service Manager

      Customer Contact

      • Brian Isaac, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (715) 341-8942
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/12/2024

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      On 2-22-24. an order was placed with **** seeds for $199.28. **** seeds sent two partial shipments stating that some items were not available. Today an attempt was made to recover the $ or have replacement items sent for those that were not available. The four unavailable items cost $7.95, $7.95, $7.95, and $18.95 totaling $ *****. **** seeds made it 100%. clear that items # *****, *****, *****, ***** would never be sent and that no $ would be refunded or credited. A clear contradiction to the **** seed guarantee. Please help reconcile the $***** and inform others of the unscrupulous character of the **** seeds company. Last but not least, this has happened before! On 4-4-22 an incomplete order was never sent.

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura B

      1 star

      05/24/2024

      I stopped by this morning to see if Jung carried two specific plants I wasn’t able to find at the greenhouse I usually go to. I saw one other customer , it wasn’t busy. A young woman was outside on the phone watering plants so I went inside to ask the woman about the two plants I was looking for, she told me to ask someone outside, did not offer to call anyone to help. The young woman on the phone was the only person I could find outside and she continued to talk on the phone about getting her car fixed and also continued to ignore me. I waved at her and asked if she could call someone to help me, I told her I had two quick questions. She very rudely said, “WHAT?” I asked her about the plants, she pointed to an area for one then told me I’d have to look around for the other plant. I asked if she could check about the other plant, she told me “we Don’t have a list” then pointed to an area for the other plant, I wasn’t sure where she was pointing and asked for clarification, she very aggressively rushed past me to the table, yelled at me and said, “THEY ARE LITERALLY RIGHT HERE!!” I told her she has terrible customer service and asked her name, she again very aggressively and rudely yelled at me telling me her name (I think, Hanna or Megan) and said “I AM THE MANAGER, WANT MY BUSINESS CARD ?!!” .. I walked out and will never give Jung any business again and will share my story with anyone who listens. I should not be verbally abused by the store manager for asking for assistance!

      Local BBB

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