Business ProfileforArtisan Builders Co.

Hired Artisan builders to install counter tops and backsplash tile. Countertops we purchased at Menards We hired Artisan from Menards list of installers. We paid him ****. down to get the counters installed balance of 200. when counters were done. The tile we found at **** tile one of Brets suggested tile wholesalers. On April 21 2023 **** showed up with his crew and installed the counter tops. at that time my wife told him she was not happy with the way the counters were installed and he asured us he would address the counters when they came back to install the tile, we agreed that would be ok. We showed him samples of the tile we picked out he told us it would cost extra to install the tile because it is glass it takes more time to install and a new blade for the cutting machine. I told him that was fine. we paid him for the tile and extra Equipment needed. we paid him *******. 200 was balance owed on counter top install,a little over **** for the tile, and the balance for extra equipment and down payment on labor. The first part of may we found out tile had come in. after numerous calls and texts he said he would check his schedule and get back to us. No call no text would not answer our calls. He finally called me on nov. 16 2023 told me he couldn't find a tile setter that would do the glass tile but if I wanted he would get me the tile and refund the money we paid less the cost of the tile,i agreed to that. He called me nov. 22 said he was going to pick up the tile and drop it off Friday the 23rd. He called back a little while latter a said he had the tile and would like to drop it off being he was close to our house so I told him he could leave it on the front steps as nobody was home he agreed and said he would call me the following Monday or Tuesday to go over how much the refund would be. He hasn't called and won't answer calls or texts