Reviews

This profile includes reviews for BRP US, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  BRP US, Inc.

  10101 Science Dr Sturtevant, WI 53177-1757

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  BRP US, Inc.

  7575 Bombardier Ct Wausau, WI 54401-9489

Review Details

• Review fromBrandon h

  Date: 10/24/2025

  1 star
  Bought a brand new 2026 Can Am 1000 XMR and within one day only 3.8hrs on the ATV and all the sudden it quit driving. After taking it to the dealership they want to charge me $2400 in labor and $3800 in parts to replace clutches and a belt that failed after one day. And not to mention they can even get parts for months. Now i have a brand new machine that ive made 2 payments on a only rode for a day. This is worst manufacture that ive ever dealt with and being in the car business for 20 years, thats saying alot. I will contacting an attorney and coming after BRP.

• Review fromJoshua T

  Date: 09/03/2025

  1 star
  I purchased a 2024 Spark in June of 2024. It broke down 28 days later due to electrical issues. Took over 2 months to repair. Broke down again on 14 June 2025 for the same issues, just received back on 28 August 2025. Filed complaints with BRP. BRP says to talk to the dealer, the dealer cant help as they are not the manufacturer and says to contact BRP. Its a back and forth game with no resolution. BRP directly violates the ******** **** ******** *** by using ambiguous statements in their warranty, passing the responsibility off to the dealerships (making a representative a cowwarrantor). BRP does not stand behind their products and continues to violate consumer warranty laws.

• Review fromron b

  Date: 05/16/2025

  1 star
  Extra hole sponsons factory holes poor job paint cracking poor job silicone. BRP will not composite my lose damage new ski. They mentioned the have closed the case and answered my questions. Resolution isn’t finished. They did a poor with work and covered it up with a sponson. I understand why the holes but the finished product is poor work. I have a Seadoo jetski for over 25 years owes over 15 skies. BRP appreciates their customers a lot I see. Letting a damaged ski leave the factory. All these recalls and thaws with skies waiting for them to brake down and we pay more money.

• Review fromLeonard R

  Date: 05/08/2025

  1 star
  Failed carrier bearing on 2023 can am commander after 400 miles 60 hours. Complete garbage and the service department is horrible don't waste your time or money.

• Review fromZachary W

  Date: 04/09/2025

  1 star
  I bought a 2022 seadoo switch, 13 foot sport edition. Supposed to have 170 hp and should go 44 miles per hour. What they fail to tell you is that is at sea level, be warned it goes only about 25 on a good non windy day. Also the windshield blew off, the seat that swivels is built with plastic and breaks on day 1. The $750 dollar winter cover we bought extra, only lasted 1 year before poles broke and put holes in my floor. Everywhere in this boat little plastic things break. My boat is still under warranty and my mechanic submitted things to be fixed under my warranty and the denied it. DO NOT BUY ONE OF THESE MACHINES, BRP IS A GARBAGE COMPANY THAT TAKES NO RESPONSIBILITY FOR THERE TRASH PRODUCTS.

• Review fromRichard K

  Date: 12/18/2024

  1 star
  I purchased a 2024 Can-Am Maverick X3 brand new less than a year ago, and I am beyond disappointed with the quality and reliability of this product. Despite being meticulously maintained and never ridden in mud, the vehicle has experienced significant issues that are unacceptable for something marketed as a premium off-road machine.Recently, the *** failed completely, leaving me stranded and resulting in a $2,300 repair bill at the dealership. On top of that, all four shocks were found to be leakinga shocking defect for a vehicle that is practically brand new.This level of failure in such a short time reflects poorly on the quality and durability of BRP products. A product in this price range should not experience these issues so soon, particularly when it hasnt been subjected to extreme use.I feel that BRP should take accountability for these defects and provide support to customers facing such significant issues with their products. I hope this review prompts BRP to reevaluate their quality standards and customer care policies.

• Review fromBrandon H

  Date: 10/30/2024

  1 star
  BE VERY CAUSIOUSI I have been wronged and done a disservice by ***** ****** *** ***** *****s and BRP (Parent company to Can-am) A little over two months ago I purchased a $300.00 OEM replacement right rear axle for my can am maverick x3 that only lasted 50-60 miles.. I have nearly 12000 miles on the original axles. The original right rear broke most likely from a toren boot to normal wear and tear. I do drive this machine to its max potential often, as it was not bought to drive to church on Sundays. BRP and ***** would not warranty or even offer in-store credit for the replacement. I was told by a ***** employee that BRP was sent a photos of the broken replacement axle, and they determined that it was my fault for the replacement axle breaking due to high speed and bumps. This is BS. I had done nothing different with that axle than the originals. The axle went bad on my way home on a paved road at about 65 mph (the posted speed limit). I am most unhappy. I have since replaced the rear axles with aftermarket that I have already put over 200 miles on and am happy with ****** i have been very happy with the macerick x3 performance and longevity, and believe it to be a quality machine. Just unhappy with the fact that BRP would not stand behind that replacement axle. It very well could be a manufacturing mishap.

• Review from

  Date: 09/01/2024

  1 star
  We bought a 2021 can am limited max brand new. Within just weeks it had to have a brand new front differential put into it. After being fixed it still drive horribly. We were told by the dealer that it's driving just fine. It's also always had a hard time starting and in 50 degrees and under if you tried moving it right after starting within the first minute it would stall. Called multiple times about these complaints they told me it's was fine. Finally after a recall comes out about the front diff do they now say I was right. So again a front diff recall fix was now put in along with numerous window switch fails, door handle fails and latch fails. After all this it's still runs terrible. We did have a couple mouse nests that were in the machine but it did not cause these issues and we paid out of pocket to have that cleaned out. Mind you we have a 3 year can Am warranty. We paid for a full service done by the dealership. Just months later we state it's still running terrible and that the engine lights are coming on and state to them it is still under warranty for a few months. They say we'll call and make an appt. We leave 2 messages to make an appt and finally again message them that we have been ignored. We have to then again reach out to can am/ brp to resolve this issue of our vehicle not starting at all and has been sitting for months. They put in a claim but we have still not heard a word. For a 35k utv with extended warranty I would hope for better. Also the ac absolutely stinks and barely has ever worked. This machine has been a complete lemon and if you go on any utv forum you will see similar complaints all over the place. There are a bunch of us that are going to go on these forums very soon to warn all future customers to not make the same mistakes by buying a can am because the company is not standing behind their machines or warranty. Beware do not buy a can am.

• Review fromarnoldo D

  Date: 08/14/2024

  1 star
  BRP horrible customer bought a 2023 Can-Am with 0 miles thinking that buying a brand new machine would be better than buying used paid 48k for it and the Machine has been in the shop for the past 6 months and BRP has done nothing to help me only going through the third party warranty to fix it which they have paid about 20K to fix it BRP will not stand behind their product I have contacted the *** ************************* sent several emails begging for his help in this situation to stand behind his product with no response I asked to replace the machine that was manufactured incorrectly from BRP they just wash their hands and get away with it while I have to continue to pay a monthly payment on

• Review fromJustin G

  Date: 07/12/2024

  1 star
  I have a 2022 can am commander very low hours and milage only ridden on farm land and pavement. This is my first can am unit, well it's in the shop and I'm being told it's going to coat me 1500 for a bad carrier bearing that also damaged the drive axle. As i looked into this there is 1000s of videos and complaints on UTV forums of others dealing with this same issues accross all years and models so obviously this is a flaw in their design that has yet to be resolved. My un 2022 can am commander 700xt is at ***** **** powersports in ******************** where I bought the unit from and am a loss for words. They only repair with OEM PARTS so I'm afraid to pay this 1500 then 2 months down the rd thr same thing happen.. I've babied this thing and stuff is still breaking...