Reviews

This profile includes reviews for BRP US, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

BRP US, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  BRP US, Inc.

  10101 Science Dr Sturtevant, WI 53177-1757

• 

  BRP US, Inc.

  7575 Bombardier Ct Wausau, WI 54401-9489

Review Details

• Review fromLeonard R

  Date: 05/08/2025

  1 star
  Failed carrier bearing on 2023 can am commander after 400 miles 60 hours. Complete garbage and the service department is horrible don't waste your time or money.

• Review fromZachary W

  Date: 04/09/2025

  1 star
  I bought a 2022 seadoo switch, 13 foot sport edition. Supposed to have 170 hp and should go 44 miles per hour. What they fail to tell you is that is at sea level, be warned it goes only about 25 on a good non windy day. Also the windshield blew off, the seat that swivels is built with plastic and breaks on day 1. The $750 dollar winter cover we bought extra, only lasted 1 year before poles broke and put holes in my floor. Everywhere in this boat little plastic things break. My boat is still under warranty and my mechanic submitted things to be fixed under my warranty and the denied it. DO NOT BUY ONE OF THESE MACHINES, BRP IS A GARBAGE COMPANY THAT TAKES NO RESPONSIBILITY FOR THERE TRASH PRODUCTS.

• Review fromRichard K

  Date: 12/18/2024

  1 star
  I purchased a 2024 Can-Am Maverick X3 brand new less than a year ago, and I am beyond disappointed with the quality and reliability of this product. Despite being meticulously maintained and never ridden in mud, the vehicle has experienced significant issues that are unacceptable for something marketed as a premium off-road machine.Recently, the *** failed completely, leaving me stranded and resulting in a $2,300 repair bill at the dealership. On top of that, all four shocks were found to be leakinga shocking defect for a vehicle that is practically brand new.This level of failure in such a short time reflects poorly on the quality and durability of BRP products. A product in this price range should not experience these issues so soon, particularly when it hasnt been subjected to extreme use.I feel that BRP should take accountability for these defects and provide support to customers facing such significant issues with their products. I hope this review prompts BRP to reevaluate their quality standards and customer care policies.

• Review fromBrandon H

  Date: 10/30/2024

  1 star
  BE VERY CAUSIOUSI I have been wronged and done a disservice by ***** ****** *** ***** *****s and BRP (Parent company to Can-am) A little over two months ago I purchased a $300.00 OEM replacement right rear axle for my can am maverick x3 that only lasted 50-60 miles.. I have nearly 12000 miles on the original axles. The original right rear broke most likely from a toren boot to normal wear and tear. I do drive this machine to its max potential often, as it was not bought to drive to church on Sundays. BRP and ***** would not warranty or even offer in-store credit for the replacement. I was told by a ***** employee that BRP was sent a photos of the broken replacement axle, and they determined that it was my fault for the replacement axle breaking due to high speed and bumps. This is BS. I had done nothing different with that axle than the originals. The axle went bad on my way home on a paved road at about 65 mph (the posted speed limit). I am most unhappy. I have since replaced the rear axles with aftermarket that I have already put over 200 miles on and am happy with ****** i have been very happy with the macerick x3 performance and longevity, and believe it to be a quality machine. Just unhappy with the fact that BRP would not stand behind that replacement axle. It very well could be a manufacturing mishap.

• Review fromMario M

  Date: 09/01/2024

  1 star
  We bought a 2021 can am limited max brand new. Within just weeks it had to have a brand new front differential put into it. After being fixed it still drive horribly. We were told by the dealer that it's driving just fine. It's also always had a hard time starting and in 50 degrees and under if you tried moving it right after starting within the first minute it would stall. Called multiple times about these complaints they told me it's was fine. Finally after a recall comes out about the front diff do they now say I was right. So again a front diff recall fix was now put in along with numerous window switch fails, door handle fails and latch fails. After all this it's still runs terrible. We did have a couple mouse nests that were in the machine but it did not cause these issues and we paid out of pocket to have that cleaned out. Mind you we have a 3 year can Am warranty. We paid for a full service done by the dealership. Just months later we state it's still running terrible and that the engine lights are coming on and state to them it is still under warranty for a few months. They say we'll call and make an appt. We leave 2 messages to make an appt and finally again message them that we have been ignored. We have to then again reach out to can am/ brp to resolve this issue of our vehicle not starting at all and has been sitting for months. They put in a claim but we have still not heard a word. For a 35k utv with extended warranty I would hope for better. Also the ac absolutely stinks and barely has ever worked. This machine has been a complete lemon and if you go on any utv forum you will see similar complaints all over the place. There are a bunch of us that are going to go on these forums very soon to warn all future customers to not make the same mistakes by buying a can am because the company is not standing behind their machines or warranty. Beware do not buy a can am.

• Review fromarnoldo D

  Date: 08/14/2024

  1 star
  BRP horrible customer bought a 2023 Can-Am with 0 miles thinking that buying a brand new machine would be better than buying used paid 48k for it and the Machine has been in the shop for the past 6 months and BRP has done nothing to help me only going through the third party warranty to fix it which they have paid about 20K to fix it BRP will not stand behind their product I have contacted the *** ************************* sent several emails begging for his help in this situation to stand behind his product with no response I asked to replace the machine that was manufactured incorrectly from BRP they just wash their hands and get away with it while I have to continue to pay a monthly payment on

• Review fromJustin G

  Date: 07/12/2024

  1 star
  I have a 2022 can am commander very low hours and milage only ridden on farm land and pavement. This is my first can am unit, well it's in the shop and I'm being told it's going to coat me 1500 for a bad carrier bearing that also damaged the drive axle. As i looked into this there is 1000s of videos and complaints on UTV forums of others dealing with this same issues accross all years and models so obviously this is a flaw in their design that has yet to be resolved. My un 2022 can am commander 700xt is at ***** **** powersports in ******************** where I bought the unit from and am a loss for words. They only repair with OEM PARTS so I'm afraid to pay this 1500 then 2 months down the rd thr same thing happen.. I've babied this thing and stuff is still breaking...

• Review fromRobert R

  Date: 02/11/2024

  1 star
  don`t buy any BRP product bought a 2009 Spyder from a dealership and a warranty no one from either place told me that you can`t get parts for a 2009 Spyder and now i paid 10.000 dollars and after a month of owning the bike the cluster went and i can`t get the part and the bike has been sitting for 8 months. with no help from anyone. and the dealer`s service dept told me i might have to sell the bike for parts. What a joke after they got my money.

• Review fromJESSE T

  Date: 02/03/2024

  1 star
  First off, the actual product is awesome I enjoy it, I recently purchased a can-am Ryker 600ace brand new from a brp authorized dealership in *** ******, at the time of purchase the salesman, his manager, and several other people involved at the dealership all told me that this purchase was something I'd never regret, I asked all of them how the Ryker held it's value since even the 600ACE had an out the door price tag of 11,000, which is pretty expensive, and they all told me that the can-am Ryker or any other product holds it value very well compared to other motorcycles, so I purchased it, it was more of an impulse buy, but 6 months later my wife has become terminally ill and I am working a lot so I don't get to enjoy my motorcycle, we fell behind on our rent, and bills so I have no choice but to sell the motorcycle and the can-am authorized dealerships in *** ****** act like they don't want the bike, and the one who has offered to buy it has given me such a low offer but due to my current situation I will have to take it, I looked up the value and trade in value is barely half of what I paid, and their dealerships treat me like I'm a scum of the earth for wanting to sell it back, the current offer i got from a can-am dealership is a quarter of what I paid 6 months ago and the bike has less than 500 miles on it, and nothing wrong with it or cosmetic damages how can this company be allowed to operate with such dishonest information to potential buyers and then their dealers don't even want to buy their products back and when their do it's for a fraction of what you actually pay what a scheme they have going not even a car dealership will completley low ball you as they are

• Review fromBilly J

  Date: 01/07/2024

  1 star
  Purchased 2023 Cam-Am Commander XT 700 on 5/25/23. 30 hrs later the transmission had a shifting noise! Took to local dealer on 12/27/23. Tore transmission apart and found the problem with Shifting Drum Assembly. Ordered a new one and it has been on back order up to date! 1/7/24! CanAm customer service has offered nothing to expedite the part! Don't but a CanAm go *******!