Bank
Wells FargoAbout
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:CFPB vs Wells Fargo (File No: 2022-CFPB-0011)
On December 20, 2022, Wells Fargo Bank agreed to settle allegations (File No: 2022-CFPB-0011) brought against the company by the Consumer Financial Protection Bureau (CFPB).
The enforcement action taken by CFPB, stems from allegations that Wells Fargo Bank caused the repossession of vehicles due to the systematic failure of servicing their automobile loans, caused homes to go into foreclosure due to the improper denial of thousands of mortgage loan modifications, overdraft fees charged to consumers despite having enough money in their account to cover the transaction at the time the bank authorized it and froze more than a million accounts based on faulty automated filters.
According to the settlement, without any admission of liability Wells Fargo has agreed to pay more than $2 billion to those affected by their actions and $1.7 billion in civil penalties.
About This Business
Products and Services
Business Details
- BBB File Opened:
- 11/9/1978
- Business Started:
- 1/1/1852
- Business Started Locally:
- 1/1/1852
- Business Incorporated:
- 4/14/1999
- Type of Entity:
- Corporation
- Alternate Names:
- Wells Fargo Dealer Services
- Wells Fargo Guard Services
- Wells Fargo Bank
- Wells Fargo Card Services
- Wells Fargo Financial
- Wachovia
- Wells Fargo Insurance
- Wells Fargo Merchant Services
- Business Management:
- Mr. Scott Sorge, Complaint Manager
- Number of Employees:
- 275000
Additional Contact Information
- Customer Contacts
- Mr. Scott Sorge, Complaint Manager
- Fax numbers
- Primary Fax: (415) 975-7745
- Additional Phone Numbers
- Other Phone: (866) 878-5865
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 1512 for this business, issued by Department of Business Oversight
Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
BBB records show a license number of 1512 for this business, issued by Department of Business Oversight
Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
Additional Information
- Other Resources
- California Department of Financial Protection and Innovation
2101 Arena Boulevard
Sacramento CA 95834
Phone Number: (866) 275-2677
https://dfpi.ca.gov/
[email protected] - Commodity Futures Trading Com.
Lafayette Center,1155-21st St. N.W.
Washington DC 20581
Phone Number: (202) 418-5080
http://www.cftc.gov - Comptroller of Currency--regional admin.
1 Front St Ste 1000
San Francisco CA 94111
Phone Number: (415) 805-3000
Fax Number: (415) 291-8584
http://www.occ.gov/ - Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
Phone Number: 1-855-665-7123
http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx - Business Categories
- Bank, Financial Services, Currency Exchange, Money Orders
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