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Business Profile

Bank

Wells Fargo

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Wells Fargo's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wells Fargo has 4575 locations, listed below.

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    Customer Review Ratings

    1.09

    Average of 952 Customer Reviews

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    Review Details

    • Jennie B

      Date: 05/09/2025

      They won't accept cash, legal US currency, deposits into personal accounts. Like ***. My bank, ****** allows cash deposits. Just another reason I'll never bank with them and they are the worst bank in existence.

    • Maria G

      Date: 05/08/2025

      We had an extremely disappointing and frustrating experience with ****** ******** at Wells Fargo Yorba ***** ******!!! It was by far the worst account opening experience weve ever had. Despite having all the required registration documents and our EINeverything legally needed to open a business accounthe insisted on unnecessary additional paperwork and ultimately canceled our appointment without valid reason. It felt like he deliberately made it difficult for us to open an account. We immediately went to ************************* and opened our business accounts without any issues. ****** ******** at Wells Fargo **************** ****** gave us the worst service weve encountered, and this experience has left a very negative impression of Wells Fargo. I strongly advise others not to open any accounts with him.

    • Joel S

      Date: 05/08/2025

      I opened checking account have had for 8 months I never got the 325 checking opening bonus offer .I called got run around 3 times I have direct deposit set up also so I qualify for it ..don't use wells Fargo

    • TETIANA S

      Date: 05/07/2025

      I applied for Built credit card, the bank made me to go to the branch and bring identification and confirmation for my address. After all my movements they approved my application for 1500 limit. It is such a joke. I have a car loan and other credit card with 1o k limit, a very good credit score.

    • Jordan J

      Date: 05/03/2025

      My husband usually cashes his checks with them but today they completely refused to cash his check. They had no valid reason after my husband asked numerous times. Eventually the manager ****** came out and lied to my husband saying there were insufficient funds! Luckily my husband is friends with the guy who wrote the check and ended up calling him. My husbands friend confirmed the funds were present in the account. They still refused to cash the check. Im not sure if it was because of my husbands appearance but it was really distasteful the way they treated him and gave him a hard time! This is money he works hard for! He just finished a full week over the road driving trucks. We are highly dissatisfied and pray that no one else has to encounter these problems with them again!

    • Sable R

      Date: 04/28/2025

      Simplehuman withdrew money from my account for a recurring payment I wasnt aware of, as it only happens every six months. Wells Fargo paid the amount without notifying me and immediately charged me a $38 fee. On that same day, I watched my grandmother take her last breath. I was unable to make it to the bank to deposit money because I was dealing with her passing. I called Wells Fargo, explained the situation, and asked them to reverse the fee. They were completely heartless and refused. Ill be closing my account today. ********************** has no compassion and does not deserve my business.

    • Kimberly V

      Date: 04/26/2025

      If I could leave a zero I would. Took my 4k payment then put my cc on hold for 15 days while I was on vacation. Called multiple times and was told something different each time. Worst business practices I've ever seen.

    • Sioux J

      Date: 04/19/2025

      # Wells Fargo: A Bank That Prioritizes Profits Over People's Safety After being victimized in a "soft mugging" for $1000 at an isolated Wells Fargo ATM, hidden around the back of their building in a very unsafe neighborhood (***********) I discovered how this bank treats customers in crisis: with indifference, obstruction, and zero accountability.## My Experience When intimidated into a fraudulent transaction at their poorly secured ATM hidden in an unsafe location, Wells Fargo:- Denied my claim despite clear evidence of fraud - Blamed me for a transaction conducted under duress - Ignored security footage that would prove my case - Mishandled my claim with incorrect case numbers - Refused to acknowledge their dangerous ATM placement ## Wells Fargo's Pattern Not an isolated incident. Their documented history:- **2016**: $185 million fine for creating millions of fraudulent accounts - **2018**: $575 million settlement for improper mortgage modifications - **2020**: $203 million penalty for deceptive overdraft practices - **2023**: $3.7 billion CFPB penalty for mismanaging accounts, harming thousands ## The Numbers - "F" rating from BBB with *****+ complaints in three years - *****+ CFPB complaints in 2023 for account ******************** and fraud - 1.4/5 stars on Trustpilot from *****+ reviews ## Reality of Wells Fargo They consistently:- Place ATMs in dangerous locations - Blame customers for fraud - Pay billions in settlements yet continue predatory practices - Value profit over safety I urge potential customers to choose banks that don't demonstrate such callous disregard for consumer protection.????????????????

    • Jose B

      Date: 04/17/2025

      Extremely Disappointed After 10+ Years with Wells Fargo Ive been a loyal Wells Fargo customer for over 10 years. Right before leaving the **** for a couple of months, my account was blocked after transferring $3,500 to my son, a person Ive sent money to monthly (usually $1,000+). I had also changed my password that day.I explained the situation and was told to give my son a power of attorney so he could access the funds. He went to a branch twice, once without and once with the notarized document. Still, after waiting for hours, they told him I had to be there in person.I was willing to provide any and all information, and so was my son. I even went as far as notarizing the document, and yet Wells Fargo completely ignored our efforts. Despite many calls explaining I was stranded abroad without access to my funds or a way to return, they kept repeating I needed to go in person. One representative even ended the call mid-conversation after saying, Youve been told multiple times to visit a branch.I feel completely abandoned by a bank I once trusted. This situation has hurt both my personal life and business, and I sincerely hope Wells Fargo rethinks how they treat honest, long-term customers in difficult situations.

    • Kelly B

      Date: 04/17/2025

      I had an account years ago, and when I tried to close it due to fees and no benefits, they fought me every step of the way. Recently, they opened a new account without my permission and won't tell me who opened it or when it was opened. They said that they couldn't share this information. I'm waiting for the fraud department to get back to me but haven't heard anything in two months. When I try to contact them, there are long wait times. I don't think they learned from the fraud cases they were involved in a few years back.

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