Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dura-Con Concrete And Interlocking Ltd has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDura-Con Concrete And Interlocking Ltd

    Concrete

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    802 Middletown Rd, Waterdown, ON L0R 2H2
    BBB File Opened:
    11/5/2021
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    13/06/2022

    Complaint Type:
    Order Issues
    Status:
    Unresolved
    I contacted Dura-con concrete & interlocking to put stones on my backyard Mr John came to my place and gave me written quote as follows with start date of May 15 2022 to be finish job in 3 to 4 days collected deposit of 1200$ in cash as deposit. He came on May 27 with 2 of his workers and demolished old deck on the same day and came next day to level the ground for interlocking hete is the breakdown of his quote Remove old deck and dispose debris 500$ Stones and labour 10900$ 3 steps labour and parts 600$ total cost for project 12000$ Mr John collected 1200$ as deposit on 14th may 2022. On May 17 mr John collected 5855$ in cash with promise the stones will arrive at our location on May 18 2022 after that I did not hear from John or his called his phone and his office phone several times no response or return of my calls the next step I contacted BBB and wrote review about my experience he immediately called called me ************************************************************************************* with a promise he will start work on 09 June 2022 he called and demanded final payment which was agreed on completion of work amount 5885$ in cash I specifically told him that is not possible then he said he not going to do job find somebody else when I ask for refund he said it is charges for excavation work he did not did ground but just topped up with fine stones ******************************* pl help me to resolve the issue by returning my money minus his labour material definetly not 7085 ****************************************************************************** Thank you *************
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Suki S

    1 star

    30/07/2023

    **** * ******** ******** **** **** *** **** **** *****! They will give a quote that is way off from the actual price. Delay the project numerous times and blame it on the concrete availability. There is no commitment , communication or timeline. All on their schedule. Once the concrete truck arrives, the price will increase without notice/writing regardless of the quote. They will not complete the job until you cough up all the remaining balance on the spot and all this in cash too so there is no traceability…. *** ******* ** **** ***** ** ** **** ****. If you don’t hand over the cash they will threaten to drive away cuz they know you’re stuck in the middle of the job at this point. John claims his brother owns the business and makes all the decisions etc and he will swing by etc but really John runs the show. ** ** ********* ************* *** ****. ****** **** * ******* *** ***. We had a few arguments while he was working and claimed I challenge everything he does. Well yeah I’m the paying customer. The aggregate concrete now has many spots where rust has formed as I guess the mix had some metal in it and the stairs needed to be fixed as well as one step is midi g concrete. He stated numerous times from October 2022 that he would return and fix and has yet to do so. Starting April 2023 to end of July 2023 I have reached out at least 15 times and no response. Still waiting. I will never recommend this company to anyone nor has anyone asked about the job done as it is poor workmanship and not sealed as recommended by John. Looks awful and I wish I went with a local company in Milton. He seemed nice at first and very promising but I think they just overbook themselves ** *** **** ********. They take your cash and never come back to address any concerns or even answer the phone or texts. **** *** ** ** **** **** ** **** ***** **** ** ****** *** *** *** ******* **** ****** **** ****** *** ****. I have all the cash transactions and camera/ video recordings as well.

    Local BBB

    BBB Serving Central Ontario

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.