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ComplaintsforBelfor Property Restoration
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Belfor came to our property on 5/26/21 to resolve the issue of moisture from water damage. They said they spoke to our insurance company and said they were going to remove the water and fix the issues the water damage caused. They brought in machines to remove moisture as well as 3 huge fans. after day 2 we noticed the water was still coming from somewhere and expressed to Belfor that removing the water was pointless if the problem was not found or fixed. Each day they came we told the worker we no longer wanted the machines or fans in our home and that we were seeking help elsewhere. We contacted Belfor 2 times to resolve the issue and express our concerns and we were not contacted back until months later when we were given an invoice for $4000 dollars. they did not listen our concerns or complaints and did nothing to help us in any way.Business response
03/14/2022
Business Response /* (1000, 7, 2022/02/21) */ Good afternoon, We did not complete any work for this consumer. Their address is in Kansas City, MO. This is for another office. Thank you, ******** ******
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.