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Find a Location

5Boys Apparel, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 5Boys Apparel, LLC

      113 Jetplex Cir Ste A4 Madison, AL 35758-8956

    • 5Boys Apparel, LLC

      151 Hughes Rd Unit C New Market, AL 35761-8761

    • 5Boys Apparel, LLC

      129 S Brook Pl Madison, AL 35758-3660

    Business Profilefor5Boys Apparel, LLC

    Screen Printing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    5Boys Apparel, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 5Boys Apparel, LLC

        113 Jetplex Cir Ste A4 Madison, AL 35758-8956

      • 5Boys Apparel, LLC

        151 Hughes Rd Unit C New Market, AL 35761-8761

      • 5Boys Apparel, LLC

        129 S Brook Pl Madison, AL 35758-3660

      Location of This Business
      113 Jetplex Cir Ste A4, Madison, AL 35758-8956
      BBB File Opened:
      3/1/2018
      Years in Business:
      13
      Business Started:
      9/1/2010
      Business Started Locally:
      4/23/2021
      Business Incorporated:
      4/23/2021
      Type of Entity:
      Limited Liability Company (LLC)

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I purchased 100 shirts for $399 on March 21st, 2024, order number *******. The shirts showed up a month later after I had to ask where they were. When they finally showed up, they were crooked and not properly manufactured. The logos started coming off with one cold wash. I returned the shirts through *** on April 23rd, 2024. **** (no last name) in customer service assured me that they would push the replacements through as quickly as possible for the inconvenience. A replacement order was put in on May 1st, 2024. I followed up on May 20th, 2024 and **** told me that the shirts were in production. On June 3rd, 2024, I told them that this has been unacceptable and requested a refund. **** responded on June 5th, 2024, stating that he had been out of the office. I requested again that I want a refund. I have since emailed and called on June 12th, June 18th, and June 24th, 2024 with no responses from anyone. This has been a three month process with no resolution. I am seeking a full refund for my original order.
      Read More

      Customer Reviews

      7 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Miranda H

      1 star

      06/26/2024

      They get a negative star rating! But they don't let you choose that.Long story short: They promise you will get your shirts on time until they get your money. Then they can only give you your shirts if you pay them an extra $286. No matter how many times you call and talk to a woman with screaming children in the background she will not give you anyone else's contact information. The "*******" she refers to may or may not exist, but they never call back. For three weeks we demanded a full refund as they hadn't started on our shirts and said even though they had like six weeks they would not be ready for our camp. We ended up having to pay a lot of money to rush transfers and drive three hours to different stores to fill and make the shirts ourselves. Even getting our bank involved they are still not giving this 501c3 that is run currently 100% with volunteers their $635 back. I think it is important to prevent others from falling into the same hole that we fell in. This company uses extortion to try to get more money out of people. We refused to do that! I will continue to leave reviews and comments on their ads until I get the $635 back that belongs to the nonprofit not me!Blessings

      Local BBB

      BBB serving North Alabama

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