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          Joe Hudson's Collision Center has 1 locations, listed below.

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            Business ProfileJoe Hudson's Collision Center

            Auto Body Repair and Painting

            Contact Information

            5541 Wares Ferry Rd

            Montgomery, AL 36117-2121

            Get Directions
            Visit Website
            (334) 272-4854

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Based on information provided, this company offers full-service paint and body work services.

            Business Details

            Location of This Business
            5541 Wares Ferry Rd, Montgomery, AL 36117-2121
            BBB File Opened:
            2/1/1987
            Years in Business:
            40
            Business Started:
            12/1/1983
            Business Started Locally:
            12/1/1987
            Business Incorporated:
            12/1/1983
            Type of Entity:
            Corporation
            Business Management
            • Mr. Mike Thames, Owner
            Contact Information

            Principal

            • Mr. Mike Thames, Owner

            Customer Contact

            • Mr. Traweek Dickson, Owner
            • Ms. Gwen Allen, Customer Contact
            • Mr. Tate Allen, Manager
            • Mr. Mike Thames, Owner
            • Ms. Kris Pickens, Manager of Finance
            Additional Contact Information

            Fax Numbers

            • (334) 279-5386
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/16/2021

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I was in a car accident on 07/09/21, My car was dropped off for repairs on 07/11/21. I was told on the date of drop-off that it would be a 2-3 week wait. At the time, the car was on the express repair list, but soon after removed. I was not informed of this so when 08/06/21 arrived and I asked about my vehicle, I was told that work on my vehicle had not yet been started and my policy limits on cover 30 days or $1500. I was able to extend it through the insurance company but my vehicle is still not ready. Considering the fact that I lost 2 jobs during this process, the deductible I was originally supposed to pay has been spent on other living expenses given the current lack of a job. I asked if they would be willing to atleast provide me with additional rental coverage to which the answer was no. I am asking that the issue be resolved or adjusted so as to avoid any future legal action regarding the matter.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William P

            05/08/2024

            A nightmare on **************** is what this was and what we'll live with. The first time, they did not trim the excess off the edge of the new front bumper, and it was noticeable with a gap below the headlight and the front fender at the seam had a rough finish with an uneven gap compared to the other side. The second time, the bumper and fender paint finish did not match the rest of the car, and it was quite noticeable. The third time, they had issues getting the paint to match, so they sent it to one of their other locations so their 30-year paint guy could get it matched. He got it matched, but there are now three spots on the upper rear portion of the fender that have trash in the paint. For something I was told would only take a week, my wife was without her car for approximately seven weeks. Four trips from ******* to **********. While we realize this considerably devalues the vehicle, we will live with the poor-quality finish because she refuses to let them touch her car again, and she doesn't want to be without it again. Unfortunately, we cannot recommend using JHCC.

            Local BBB

            BBB Serving Central & South Alabama

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