Discount Stores
WalmartHeadquarters
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Complaints
This profile includes complaints for Walmart's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 13,514 total complaints in the last 3 years.
- 5,298 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/14/2023
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 12-13-22 I ordered four automotive wheels from Walmart.com order number *************** for $349.51 paid in full by Visa card. All four of the wheels were blemished. After more than several attempts from December 2022 to February 2023 to receive a full refund from Walmart I have not. Walmart still owes me $61.86. I do not feel that I should have to pay for return shipping for blemished products. I think that Walmart should take that issue up with the seller they allowed to sell products on their website.Business Response
Date: 03/01/2023
Walmart received a Better Business Bureau complaint from ***** ***** regarding his recent contact. We thank you for the opportunity to address Mr. *****’s concerns and appreciate the time he has taken to provide us with his feedback and comments.
After Walmart received Mr. *****’s complaint, we reviewed his account and order history. On March 1, 2023, we refunded Mr. ***** for the return shipping for his items. He should receive the money on his original payment method in 7-10 business days. As such, Walmart considers this matter closed.
Again, we thank Mr. ***** for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
Melissa
WalmartCustomer Answer
Date: 03/03/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *****Initial Complaint
Date:02/14/2023
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Walmart is contantly freezing my Walmart + scan app at the pump. I can use my card/ the app in the store, on line- but I use it at the pump and I get a message stating for security reasons the transaction is denied. I have called Walmart at least 4 times in 4 weeks, and at least 30 times in 6 months. I keep being told sorry, we'll fix in in 48 hours. Then the app will scan and work, then after 2 or 3 days it freezes again at the pump. Just tonight I used it, no problem. I went back an hour later and I get the message stating again for security reasons the transaction is not allowable. I am getting a bit frustrated and frankly being that I can use the app in the store and change charge on line I believe that Walmart is intentionally freezing my app to prevent me from using it to buy too much gas. What other reason could there be to freeze me at the pump but no where else? I putchased the membership because it was advertized at the pump I coujld buy gas up to ten cents off. It appears to me that Walmart does not intend that to be the truth. If you look up my number you can see the record of my most recent calls.Business Response
Date: 03/10/2023
Walmart.com received a Better Business Bureau complaint from Ms. ****** ********* on her recent order. I thank you for the opportunity to address Ms.********* 's concerns and appreciate the time she has taken to provide us with her feedback and comments.
After Walmart.com received Ms. *********'s complaint, I reviewed her account and order history. I reached out to our engineering team and they advised me that we have a seven day threshold of 65 gallons. They also will be adding Ms. ********* to the approval list to allow her to bypass the velocity rules. Please have Ms. ********* reach back out if she experiences any issues.
As such we consider this matter closed.
Again, I thank Ms. ********* for her feedback and comments. If either of you have any further questions or comments, please feel free to contact me.
Sincerely,
******
Walmart Customer CareCustomer Answer
Date: 03/10/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *********Initial Complaint
Date:02/14/2023
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I want to start by saying that i am not happy to file this complaint but it's the only way i can think of to get this resolved. I've enjoyed the walmart plus deliveries, after some of the kinks were fixed. Suddenly this past week, all deliveries placed in kingston, ny have bounced to catskill, ny. This has resulted in items missing, drivers not showing up etc. Kingston is well run and things are almost perfect with deliveries but catskill is not, additionally, catskill is located in a different county then i live in. Customer service, including a supervisor tried to place the order from kingston for me and it jumped to catskill. This has to be a technical glitch and i ask that it be fixed as soon as possible so i can get the items that i need to be delivered, like certain foods. Please please can you fix this as soon as is humanly possible. When i order on line it clearly says kingston, ny but the order goes to catskill, ny. Thank you..i want to keep ordering as soon as possible and i miss the foods that i like to eat, that catskill is always out of.
Feb 13, 2023 | Order# ***************
Feb 13, 2023 | Order# *************** |
Feb 13, 2023 | Order# ***************
Feb 12, 2023 | Order# ***************
Feb 11, 2023 | Order# ***************
Feb 11, 2023 | Order# *************** |
Feb 06, 2023 | Order# ***************
Jan 28, 2023 | Order# ***************Business Response
Date: 03/02/2023
Walmart.com received a Better Business Bureau complaint from ******* ***** regarding her recent contact. We thank you for the opportunity to address Ms. *****’s concerns and appreciate the time they have taken to provide us with her feedback and comments.
After Walmart.com received Ms. *****’s complaint, we reviewed the account and order history.We have assisted Ms. ***** regarding the zoning in her area in December. Currently, Ms. ***** states, all deliveries place in Kingston NY, have been routed to Catskill NY.
We have reached out to Ms. ***** and has advised her concern was forwarded to the store team that has worked on her delivery issues previously.Again, we thank Ms. ***** for the feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
*******
Walmart.comInitial Complaint
Date:02/14/2023
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 2/10/23 I ordered from Walmart a Citizen Pro Divers watch that was to be delivered to me on 2/14/23. Today (2/13/23) I received a text from Walmart stating my delivery is delayed but no further details were included. The shippers information was included so I contacted them directly. I asked them if they were an "authorized retailer" for Citizen watches and was told no. That's a big problem because if I have an issue with the watch I cannot return it to Citizen for repair. The shipper suggested I cancel the order which i did because they are not an authorized dealer. Because Walmart told me they only ship from authorized watch dealers I still expect Walmart to deliver my watch from an authorized Citizen dealer. My order is between me and Walmart, and I just want Walmart to step up and do the right thing and provide me with what I paid for from an authorized Citizen dealer. My order number is ****************.Business Response
Date: 02/25/2023
Walmart received a Better Business Bureau complaint from ***** ****** regarding his recent contact. We thank you for the opportunity to address Mr. ******’s concerns and appreciate the time he has taken to provide us with his feedback and comments.
After Walmart received Mr. ******’s complaint, we reviewed his account and order history. Mr. ****** was refunded for his order on February 13, 2023. He should receive the money on his original payment method in 7-10 business days. As such, Walmart considers this matter closed.
Again, we thank Mr. ****** for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
*******
WalmartCustomer Answer
Date: 02/27/2023
Complaint: ********
I am rejecting this response because: walmart agreed to provide the watch in question for the $217 payment I made. That is for a watch from an authorized Citizen watch retailer. What they wanted to ship to me was a watch (who knows if it was fake or not) that had no manufacturers warranty because it is not an authorized dealer. I don't want that because I know nothing about the shipper or their warranty. Yes, I know walmart just wants to refund my money, which they have, but I want to get the watch I ordered and paid for. Be ause they refunded my money I am happy to pay again. The reason I bought the watch from walmart was because they had a price that was about $70 cheaper than other retailers. This is all pretty easy. Walmart needs to fulfill our purchase agreement with a Citizen watch from an authorized dealer at the price we agreed to. They should not be selling watches from people that nobody knows where the watches come from, but we know they are not coming from Citizen, hence not being an "Authorized Dealer". I could have bought it even cheaper than walmart if I wanted to knowingly purchase from an unauthorized dealer on sites like ebay. Walmart should either provide what we agreed to or give me the $70 it will take so I can purchase it elsewhere from an Authorized Dealer.
Sincerely,
***** ******Initial Complaint
Date:02/14/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Feb 12, 2023 order - order number *******-******** Amount that I paid was supposed to be $395 and some change. When I spoke to customer service representative they stated $419. My order was canceled and wasn’t notified until I my daughter got to the store for pickup approximately 2-3pm. I called Walmart and got disconnected, no call back, followed up with another call and spoke with ***** id# ***** that stated he would have a supervisor contact me regarding promo code for the inconvenience of services I received after offering $10, then $15 after $20 which I wasn’t satisfied so he stated that a supervisor would call me within an hour and I never received a call and I couldn’t replaced the order due to them stating to wait 5 or 6 hours later or it’ll be canceled again. I never got a call so I called on 02/13/23 at 8:00 eastern standard time they stated they couldn’t do anything for me after stating to me the prior day. We got disconnected again and when I called back the automated system stated to call make at 6 central standard time so I waited to call again and I spoke to a manger name obaidullah that stated it’s nothing he can do after the call prior to stating $20 promo when I wasn’t satisfied a supervisor was supposed to call within an hour and no feedback. I am dissatisfied with services and the communication that I’ve heard from managers and supervisors.Business Response
Date: 03/01/2023
Walmart.com received a Better Business Bureau complaint from Ms. ******** ***** regarding her recent contact. We thank you for the opportunity to address Ms. *****’s concerns and appreciate the time she has taken to provide us with her feedback and comments.
After Walmart.com received Ms. *****’s complaint, we reviewed her contact history. Ms. ***** placed order#************** for pick-up on. The payment did not pass the verification and was canceled due to suspected unauthorized transaction. Upon review, order#************** was placed successfully after the account was cleared.
We had reached out to Ms. ***** on 02.28.23 if further assistance is needed.
Again, we thank Ms. ***** for her feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
*******
Walmart.comInitial Complaint
Date:02/14/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On Jan 12, 2023 I placed Order# *************** online for 4 new tires and scheduled installation. On Jan 22, 2023 I had the tires installed at Store 3751. At the recommendation of the Walmart associate, I also purchased Road Hazard Protection Warranty for an additional $40 and Rotation + Balance for an additional $56. On 2/12 I returned to the Walmart location (Store 3751) because my tire was damaged. The associate I encountered did not believe the new tires were actually under warranty because they were purchased online. So my complaint is why would Walmart sell me a warranty knowing I would not be covered? I was advised I would need to purchase a new tire on the website again and pay for installation. I proceeded as directed and purchased the new tire via Walmart.com. My complaint again is that I paid for Road Hazard Protection Warranty (at the recommendation of a Walmart associate) only to find out my tires are not covered because I purchased them on your website instead of in store. Please refund me my $96 as this was a blatant theft of my money knowing my tires would not be covered. Unless the associate I encountered on 2/12 was misinformed and my tires actually ARE COVERED. I would like a call from someone knowledgeable to discuss further.Business Response
Date: 03/01/2023
Walmart received a Better Business Bureau complaint from ****** *****s regarding his recent contact. We thank you for the opportunity to address Mr. *****s' concerns and appreciate the time he has taken to provide us with his feedback and comments.
After Walmart received Mr. *****s' complaint, we reviewed his account and order history. On February 28, 2023, the Store Manager contacted Mr. *****s to apologize for his experience. He is also going to be refunded for the warranty that he purchased at his earliest convenience. As such, Walmart considers this matter closed.
Again, we thank Mr. *****s for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
*******
WalmartInitial Complaint
Date:02/13/2023
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I PLACED AN ORDER FOR A TREADMILL AND HAPPILY PAID $551.93. I AM DISABLED MY LEG MUSCLES ARE SO WEAK AFTER MY TOTAL KNEE REPLACEMENT UNTIL I CANT LIFT MYSELF WITH MY LEGS OR GO UPSTAIRS. MY PHYSICAL THERAPIST RECOMMENDED THAT I GET A TREADMILL TO BUILD STRENGTH IN MY QUADS. I TRUST AND LOVE WALMART SO I PLACED MY ORDER AND WAS EXCITED. ***************. UNFORTUNATELY I WAS NOTIFIED BY A TOTAL STRANGER TODAY FEBRUARY 11 THAT I HAD A HUGE BOX IN MY YARD AT MY CURB. I LOOKED AND I COULDN'T BELIEVE THAT FEDEX THREW THE TREADMILL OFF THE TRUCK AT THE CURB. THEY LIED AND SAID THEY PUT IT ON MY PORCH AT MY DOOR. THEY NEVER RUNG MY DOORBELL. I AM A WALMART PLUS AND WALMART IN HOME CUSTOMER. I THOUGHT WALMART WAS GOING TO BRING MY TREADMILL TO ME. I PAY EACH MONTH FIR THESE SERVICES DUE TO I AGAIN AM DISABLED AND STAY ALONE. I HAD TO LOCATE SOME TO BRING THE TREADMILL INSIDE NOT TO MENTION IT'S SUPER BOWL SUNDAY. IT WAS A DISASTER . MY TREADMILL HAD TO BE LEFT OUTSIDE AT THE CURB FOR HOURS TO BE MOVED DUE TO I AM DISABLED. MY ENTIRE BOX WAS STOLEN THANKS TO THE BOX BEING THROWN ON THE CURB AND THE BELL WAS NEVER RUNG. THIS COULD HAVE BEEN AVOIDED. I HONESTLY THOUGHT THAT WALMART WAS PERSONALLY GOING TO DELIVER THE TREADMILL. NOW I'M SUFFERING. I DON'T EVER WANT ANYTHING SENT TO MY HOUSE FROM WALMART ESPECIALLY FROM FEDEX. I HAVE PICTURES AND PROOF THAT I AM GOING TO TRY TO SEND.Business Response
Date: 02/24/2023
Walmart.com received a Better Business Bureau complaint from Ms. ********* ****** regarding her recent contact. We thank you for the opportunity to address Ms. ******’s concerns and appreciate the time she has taken to provide us with her feedback and comments.
After Walmart.com received Ms. ******’s complaint, we reviewed her contact history. Ms. ****** placed an order #*************** for a Sunny Health & Fitness Smart Running Treadmill.To avoid packages being lost in your area, aside from tracking your package in Your Account, most carriers like FedEx and UPS offer free accounts to better control all your deliveries, not just those from Walmart. You can monitor delivery steps closely, get text alerts, and request the package be left somewhere specific on the property. Another option is to sign up for signature required upon delivery.
2/12/2023 at 9:46 amA refund was issued for $551.93 as a one-time courtesy.
Again, we thank Ms. ****** for her feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
*******Initial Complaint
Date:02/13/2023
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Date of Transaction: 11/28/22 Amount: $98.00 Due: Refund Dispute: Received charge of 98.00 against checking account for Walmart +. We did not sign up for this and called immediately ************** and ************** requesting refund. We were told after much discussion that it would take 10 days to refund monies. We were given a Member # of **** and a reference no. of ******** after we asked for one. Waited over 10 days and no refund. Called numbers again. We were told that they were aware of an error in the system and were working on the problem. We waited another 10 days and called again. We were told that they noted the system and that we should receive refund shortly. We called after a week and asked to speak to a supervisor and after much discussion, we were transferred to a supposed "supervisor" who took the information and and assured us we should have the monies deposited in our checking account in 24 hours. She asked for my husbands SSN along with his name and after he asked for a reference # because she did not seem to have the other #, he was given **************************. This is completely different from the previous number. She said she would send him an email with this reference no. We did not receive an email after my husband gave her his email address. We are now calling for a fifth time after having spoken with *******, ******, ******* ***** and *****. We are totally frustrated with this Company and trying to deal with them. We have used Walmart's on-line purchasing but have always paid for shipping. We did not click anything to purchase the Walmart + and the only thing we can come up with is that it was automatically clicked and you had to unclick it. We do not want this and called immediately when we saw this on our checking account. If you can help us resolve this matter. Thank you.Business Response
Date: 02/27/2023
Walmart.com received a Better Business Bureau complaint from Mr. ***** ****** regarding his recent contact. We thank you for the opportunity to address Mr. ******'s concerns and appreciate the time he has taken to provide us with his feedback and comments.
After Walmart.com received Mr. ******’s complaint. Mr. ****** states he was not aware he signed up for a Walmart Plus subscription. We had reached out to Mr. ****** on 02.23.23 and issued a 98.00 electronic gift card to his Walmart account with the email address *****_*************.
We thank Mr. ****** for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
*******
Walmart.comCustomer Answer
Date: 02/27/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ******Initial Complaint
Date:02/13/2023
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
A week ago or so I got hacked, and an other was made through walmart. Caught in time called canceled it called walmart. Spoke with agent she assisted me. Had me change password and all, made sure I would not get hacked again, a tv was purchased, which I did not do. So I though everything was fix. Now I went ahead an opened a another account. I proceeded to order some honey from this account, received the honey late and it was hard, so I called Walmart on Superbowl Sunday, I told the agent the issue , she refunded me plus gave me 10$ promo code, she said she sent code to my email *************.com. but I never got email, she then verbalized the promo code **********. I decide to check why I did not get code and I realized the mistake I made. Upon opening new account I typed *************.com instead of *************.com, so I call walmart to resolve issue. Now the female employee tells me I would have to cancel account, I ask how she tells me to look at bottom of app and see delete account, I looked for it and was not there, I was on app while speaking on phone, she then tells me she gonna resolve issue puts me on hold, then I'm talking to a brand new agent and he did the same thing. I call back to speak to supervisor name *******. I said I want to complain about the other agents cause i felt like I was being accused of something I did not do. Then he makes me aware that walmart has flagged my account for too many returns, now mind u this acount about 2 weeks old and its the forst return of item I received bad from them, after that he put on hold and ignored me. WALMART HAS A KNOWN TENDACY TO BLAME CUSTOMERS FOR THINGS THEY HAVE NOT DONE. This needs to be fixed. Because I was just accused by them for something I did not do and they don't care. And then tarnish a person woth out any remorse. Mayne that's why they closing so many store to the lawsuits they keep loosing to innocent customers... now fix this walmart..Business Response
Date: 02/21/2023
Walmart.com received a Better Business Bureau complaint from Mr. **** ********** regarding his recent contact. We thank you for the opportunity to address Mr. **********'s concerns and appreciate the time he has taken to provide us with his feedback and comments.
After Walmart.com received Mr. **********’s complaint, we had reached out to Mr. ********** on 02.21.22 and discussed his experience with the unauthorized transaction. He was informed by a supervisor that his account was closed due to returns violation. We assured Mr. ********** that we will address any coaching opportunities and process gaps within Walmart’s customer care for better customer experience. Mr. ********** also shared his positive experience with *****, a Walmart representative who had helped resolved with the account issue.
We thank Mr. ********** for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
Barbara
Walmart.comCustomer Answer
Date: 02/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** **********Initial Complaint
Date:02/13/2023
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I made a purchase on Jan 31, 2023 with order number *************** and return on 02/03/23 at Walmart store in Florin, CA. I got the proof receipt of return with invalid tracking number. At this point, I am not sure where is the package. Dyson has not received the package yet. I have not received the refund.Business Response
Date: 02/21/2023
Walmart.com received a Better Business Bureau complaint from Mr. **** ***** regarding his recent contact. We thank you for the opportunity to address Mr. *****'s concerns and appreciate the time he has taken to provide us with his feedback and comments.
After Walmart.com received Mr. *****’s complaint. Mr. ***** states he returned order#*************** on 02.03.23 at Walmart store in Florin, CA. However, Dyson claims they had not received the item back.
We had reached out to Mr. ***** on 02.21.22 and confirmed he received the refund back to the original form of payment.
We thank Mr. ***** for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
Sincerely,
*******
Walmart.com
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