Reviews
This profile includes reviews for Select Blinds's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3,600 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromNadege R
Date: 05/18/2025
1 starI spent too much money ordering custom blackout shades from them, and they made them too small. I shared photos as proof to customer service. They acknowledged that their production team messed up my order and are now refusing to give me a refund for no reason except that they need to wait for their production team's response... It's been three weeks. I have been emailing and calling customer service, and they all refuse to send me a return label. The customer service team can give nothing but false platitudes, clearly, the company doesn't prioritize its customers. I ordered from them in the past, and it was fine if they don't mess up your order, but the quality is subpar.Review fromSal N
Date: 05/16/2025
1 starDO NOT PURCHASE FROM SELECT BLINDSOne of the worst experiences with this company. Had an amazing experience back in 2020, and recently purchased in 2025 and completely opposite. I am not sure if they outsourced their customer service center, but after a number of calls and emails, have not been able to get the error fixed and paid for the additional worry free guarantee. Still waiting for higher manager to contact me back, and now this has been going on for over three months. I would stay away from this company.Review fromSamantha M
Date: 05/15/2025
5 starsI really lucked out, the last owner of my house had ordered blinds from this website. So when it came for me to place an order for mine, I already had the measurements and place to go on the label of the inside of the blinds. I ordered two new sets of blinds for my living room and kitchen dining room I am absolutely obsessed, the color and quality is amazing and they had a great deal when I purchased. Quality and a great price is how I like to Shop.Review fromJudy H
Date: 05/13/2025
2 starsJudy H
Date: 05/13/2025
**************** personnel was nice - Product less than stellar! Ordered a few years ago - product was top notch - now it is cheap - the blinds do not go up all the way, they jam and they are poor qulaity than they use to be. Dissappointing and frustrated!
Select Blinds
Date: 05/14/2025
Hi ****, We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at **************************************** so we can talk further and find a solution. Thank you and have a great day! ******** SelectBlinds Brand AmbassadorReview fromDonna H
Date: 05/12/2025
1 starDonna H
Date: 05/12/2025
Im not happy I received a busted blind I called and I havent heard nothing. My blind has not been replaced. I will not ever do business with select blinds. ***** ******Select Blinds
Date: 05/14/2025
Hi *****, Thank you for your honest feedback about the damage on your recent order. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at **************************************** so we can discuss our options. Thank you! ******** SelectBlinds Brand AmbassadorReview fromJAL J
Date: 05/12/2025
5 starsExactly what I ordered and arrived before expected. Great experience.Review fromPaul B
Date: 05/11/2025
5 starsSecond time purchasing from them. This time for our sons ******** always it was perfectReview fromBrian G
Date: 05/09/2025
5 starsOur experience with Select Blinds was great! Ordering was easy and the bamboo blind fit perfectly!Review fromBarbara B
Date: 05/09/2025
1 starBarbara B
Date: 05/09/2025
I ordered vertical blinds for my sliding glass door in Seabreeze Tide ( light blue). I received white. I called to see how to correct and they wanted a photo. I took photo of blinds in box and told the representative that I didn't remove from box because I wasn't going to keep the wrong blinds. He proceeded to ask if they were the correct size. I don't know because there still in the box. I was told they couldn't refund if the product wasn't defective. I said it is defective, it's the wrong color. Here we are over 2 weeks later and I still have white blinds sitting in a box. TERRIBLE service and customer service. DO NOT BUY FROM **********************!Select Blinds
Date: 05/12/2025
Hi *******, We appreciate your honest feedback about the color of your recent order and I want to help improve your experience with SelectBlinds. Please email me at **************************************** so we can discuss our options. Thank you and have a great day! ******** SelectBlinds Brand AmbassadorReview fromLea G
Date: 05/09/2025
1 starLea G
Date: 05/09/2025
I received my blinds two months after placing my order. The tracking information was unhelpful, as it did not provide real-time updates. Furthermore, upon installation, the blinds were crooked and shorter than specified. **************** suggested repurchasing the blinds as a resolution, which I found unacceptable. It was such a disappointing experience that I will not be ordering from them again and will advise others to do the same.Select Blinds
Date: 05/12/2025
Hi Liah, We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at **************************************** so we can talk further and find a solution. Thank you and have a great day! ******** SelectBlinds Brand Ambassador
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.