Customer ReviewsforSprouts Farmers Market Inc
24 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Hieu Q
1 star07/22/2024
I went to Sprout in ****** to buy cucumbers At home I found that sprout gave me rotten cucumbers So, I returned them The store manager did not apologize and she said she can only give me credit NOT cash as a refund I insisted that I want cash She finally gave cash and kicked me out of the store She also made face trying to trigger my anger But, I remained polite the whole time because I believe that my Ph.D ********** requires me to be intellectual I still have the photo of rotten cucumbers I was very polite the whole timeReview from P S S
1 star05/01/2024
Just learned from Sprouts *********** that they spray a chemical called ProduceMaxx on all produce even organic. How dare they put anything with out my knowledge on my ORGANIC produce!!!!They said but its Organic!Seriously !!! Look it up and a whole panel on Danger!Always loved Sprouts until this!Whole Foods said they usedApeel from ******************* who admittedly wants to control the population. Its no longer Whole Foods in our opinion!We do not care the *** approved it we believed they are corrupt!Review from Stephanie B
1 star04/03/2024
I visited the store in ************** ************ at 9pm April 2nd 2024.I was looking to get a sandwich and I was trying to ask the employee if she was still open to make a sandwich she hid herself so she won't be seen. I went and ask the cashier if the deli was still open, and she was like as you can see we are closed she very unprofessional and rude and she turned head knowing that I was asking her a questionReview from Diana K
1 star03/29/2024
I had an extremely disappointing experience at Sprouts Farmers Market #*** that left me deeply dissatisfied and disheartened. I noticed price inconsistency upon checking out the same product during 4 months period, I was a victim of unacceptable behavior from a worker and absolute ignorance from a store manager of this store.Despite being a loyal customer, I was treated unfairly and disrespectfully. Numerous times I noticed price discrepancies, where items were not accurately marked or rang up at the wrong price at the checkout. This inconsistency in pricing not only erodes trust in the store's integrity but also leads to customer frustration and inconvenience. Somehow my attention to this matter brought further incident.During my next and last visit to this store, 2 days later, I experienced two incidents of physical contact from a worker as she passed me by, identified as the bulk manager in a department where product pricing discrepancies were observed which was recorded on surveillance cameras. This situation was totally ignored by a store manager, who was asked to check the cameras and take actions. This unacceptable behavior not only reflects poorly on the individual worker but also raises serious concerns about the lack of proper training and oversight within the store. Such behavior creates a hostile and unsafe environment for customers and should never be tolerated under any circumstances.As a customer, I expect to be treated with dignity and respect, and I demand accountability and corrective action from Sprouts Farmers Market to address these serious issues. Until meaningful steps are taken to rectify these issues and ensure a safe and fair shopping environment for all customers, I cannot in good conscience recommend Sprouts Farmers Market to others.Review from Joan A
5 stars02/06/2024
Today, I went to the Sprouts at **************************************************************************** and had a wonderful experience!! I ordered a sandwich from their deli and got the most wonderful service. The young male employee had a BEAUTIFUL SMILE and went to GREAT EFFORT AND DETAIL to make me the most delicious turkey sandwich! What a refreshing gesture that was to me!!! At the end of the sandwich making, I told him that he had made my day! In this hectic and sometimes uncaring social climate that we live in, even making a sandwich with all your heart makes a difference!!!Review from Larry S
1 star01/13/2024
Sprouts Farmers Market sold me rotisserie chicken which was not fresh. When I returned to the establishment to return, the manager refused the return even with proof of purchase. I will be reporting this establishment.Review from Gary O
1 star01/09/2024
Sunday I returned a bottle of Spicy Orange Sauce that was purchased the previous Tuesday but we discovered it had expired two months ago. The manager repeatedly apologized and refunded my money and pulled the other six bottles off the shelf that all had the same expiration date of two months ago. Sounds great right? But then my wife goes there two days later and finds all the expired bottles back on the shelf. THEY KNOWINGLY PUT EXPIRED PRODUCTS BACK ON THE ***** TO SELL! They advertise themselves as committed to socially responsible, lawful, and ethical business practices. Thats funny.Review from Edward V
1 star12/28/2023
My wife and I decided to go to our first Sprouts as we are trying to live in more holistic lifestyle. We walk in and go immediately to the produce section in the back of the store where we pick out a bunch of carrots. The carrots looked very dull and as we went to grab them, the carrots would bend in complete full one end to the other. That's right, just like breaking a pencil in half.....Except this bended like Teflon.... We proceeded to tell an employee about this and their response was " okay, let me see something" as he walks to the back of the store. This took a little over 5 minutes and we decided to head out, as we are heading to the front of the store we encountered the Manager (forget her name but she has apparently been there for YEARS. As we told her about the carrots, she repeated almost the exact same thing as the employee but with no apology or effort. Her response was "okay". That's all......just "okay". So we left our first Sprouts experience in the garbage. Sad day, and truthfully so disrespectful. Need the community to hold itself responsible for the business that are kept alive. Thank you. That's all.Review from Jannice W
1 star06/03/2023
I returned items and they failed to credit my debit card. Instead, they gave me shop cards with no stored value on them. I am mentally challenged. This was the basis for their thievery. I am out $25 ****************Review from Allison M
1 star03/01/2023
The manager was incredibly rude to me during checkout. Accused of stealing when that was NOT the case. I had my change of clothes from work in a reusable shopping bag that I had to carry with me because I am a public transit rider. This man called me every name under the Sun before I could even attempt to pay for my items I was wanting to purchase. He even said he would quote " break my knee caps if I ever came back or if he ever sees me again" ...as a female who frequents this area I feel that incredibly alarming not to say triggering of a trauma response. What gives this man the audacity to talk to ANYONE in that manner??? I will never go back there because of my repulsive experience...that's legally considered verbal abuse and threatening physically.
Customer Review Rating
Average of 24 Customer Reviews
Contact Information
11811 N Tatum Blvd Ste 2400
Phoenix, AZ 85028-1643
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