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            Business ProfileColeman PowerSports

            ATV

            Current Alerts For This Business

            Alert:

            In August 2022, BBB investigated Coleman PowerSports' business practices. This investigation was prompted by consumer complaints received by the BBB. Consumers alleged in their complaints to the BBB that the business fails to honor warranty claims, and fails to respond to consumer inquiries.

            On August 25, 2022, BBB sent the company a Business Practice Inquiry through email to request the following information:

            - Details regarding how the business warranty claims;
            - Information regarding how the business ensures quality working products are received by consumers;
            - Current and up to date contact information;

            As of September 29, 2022, the business has not responded to BBB's request.

            Contact Information

            1775 E University Dr

            Tempe, AZ 85281-8497

            Visit Website
            Email this Business
            (888) 405-8725

            Customer Reviews

            1/5

            Average of 38 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            157 complaints closed in last 3 years

            37 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            1775 E University Dr, Tempe, AZ 85281-8497
            Email this Business
            BBB File Opened:
            11/21/2013
            Alternate Business Name
            • Coleman Camping
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            157 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I bought a Coleman golf cart from Lowes in February 2023 for my mentally challenged brother, to travel to his workshop in our neighborhood. I filed a complaint with *************************** of Coleman on December 14, 2023, that the rear brakes did not work and the seatbelt was not working. He informed us, we would have to get the cart to their nearest certified repair person. A repair person representing Coleman picked my golf cart up in January, and I have not seen it since. I contacted Coleman on numerous occasions, Everyone I spoke with told me the same thing, that my case would be elevated to a supervisor, but after 5 months we have no definitive information about where my golf cart is or any status. The last person I spoke with told me , I couldn't get a refund and someone would contact me. I haven't been contacted by anyone to date.
            Read 156 More Complaints

            Customer Reviews

            38 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Aaron J

            04/26/2024

            Bought a coleman mini bike and within the first 30 minutes of riding the throttle stuck wide open. I contacted coleman and now a week later they still haven't found a repair shop. This thing was less than an hour old, they should have swapped it with a new one. I should have learned a ****** after the first coleman mini bike. Stay away from any of the coleman powersports, they cheap made and the warranty department is not helpful.
            Read 37 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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