About
Overview
BBB Accreditation & Rating
About This Business
Leaders Merchant Services provides businesses with comprehensive payment processing solutions, including merchant accounts, mobile and in-store POS systems, online gateways, and value-added services tailored for merchants across the United States.
BBB Accredited Since: 9/14/2021
Years in Business: 21
Products and Services
- Merchant account services
- Online credit card payment processing
- Point-of-sale (POS) systems
- credit card
- PIN debit terminals
- Mobile credit card readers and processing
- Apple Pay
- Google Pay
- Samsung Pay
- Payment gateway services for e-commerce and virtual terminal transactions
- Equipment offering
- terminals
- readers
- full POS systems
- Value-added services including check guarantee, gift card & loyalty programs
Business Details
- Local BBB:
- BBB of the Tri-Counties
- BBB File Opened:
- 6/15/2000
- Business Started:
- 2/10/2004
- Business Started Locally:
- 1/1/2000
- Date of New Ownership:
- 6/1/2018
- Business Incorporated:
- 11/8/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Leaders Merchant Services, LLC
- LEADERS, the Merchant Services Company
- Leaders Merchant Services
- Business Management:
- Mr. William Teleau, Director of Sales Operations
- Jaredd Galloway, Vice President of Customer Success & Sales Operations
- Ms. Janet Guicho, Complaint Specialist
- Ms. Jessica Lee, Complaint Specialist
- Mr. Nathaniel Short, Senior Vice President Direct Sales
- Ms. Betty Massey, Customer Service Representative
- Ms. Amber Dillard, Customer Care Research Supervisor
Additional Contact Information
- Customer Contacts
- Mr. William Teleau, Director of Sales Operations
- Jaredd Galloway, Vice President of Customer Success & Sales Operations
- Fax numbers
- Primary Fax: (805) 987-4594
- Other Fax: (866) 731-7431
- Additional Phone Numbers
- Other Phone: (800) 566-0099
- Other Phone: (800) 506-9038
- Other Phone: (800) 209-4018
- Other Phone: (800) 554-4777
- Other Phone: (888) 605-0693
- Social Media
Additional Information
- Payment methods
- Credit Card
- Debit Card
- Apple Pay
- Google Wallet
- Samsung Pay
Latest Reviews
Shane B
"By far the worst company to deal with. It was the worst experience in my 36 years in business." ... Read full review
Vanessa B
"I returned brand new paxa80." ... Read full review
Karolyn M
"When I initially spoke with MREMOVED"REMOVED" REMOVED of Leaders Merchant Services back on 3/13/24, he seemed to extremely helpful, kind, professional and knowledgeable - boy, was I wrong. The initial monthly fees that were initially communicated with me as a small business customer service company were minimal (approx." ... Read full review
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