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Business Profile

Payment Processing Services

Leaders
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(805) 987-9191Write a Review

About

Overview

Leaders

Camarillo, CA 93012

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BBB Accreditation & Rating

Leaders is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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About This Business

Leaders Merchant Services provides businesses with comprehensive payment processing solutions, including merchant accounts, mobile and in-store POS systems, online gateways, and value-added services tailored for merchants across the United States.

 

BBB Accredited Since: 9/14/2021

Years in Business: 22

Products and Services

  • Merchant account services 
  • Online credit card payment processing 
  • Point-of-sale (POS) systems
    • credit card
    • PIN debit terminals 
  • Mobile credit card readers and processing
    • Apple Pay
    • Google Pay
    • Samsung Pay
  • Payment gateway services for e-commerce and virtual terminal transactions 
  • Equipment offering
    • terminals
    • readers
    • full POS systems 
  • Value-added services including check guarantee, gift card & loyalty programs  

 

Business Details

Local BBB:
BBB of the Tri-Counties
BBB File Opened:
6/15/2000
Business Started:
2/10/2004
Business Started Locally:
1/1/2000
Date of New Ownership:
6/1/2018
Business Incorporated:
11/8/2017
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Leaders Merchant Services, LLC
LEADERS, the Merchant Services Company
Leaders Merchant Services
Business Management:
Mr. William Teleau, Director of Sales Operations
Jaredd Galloway, Vice President of Customer Success & Sales Operations
Ms. Janet Guicho, Complaint Specialist
Ms. Jessica Lee, Complaint Specialist
Mr. Nathaniel Short, Senior Vice President Direct Sales
Ms. Betty Massey, Customer Service Representative
Ms. Amber Dillard, Customer Care Research Supervisor

Additional Contact Information

Customer Contacts
Mr. William Teleau, Director of Sales Operations
Jaredd Galloway, Vice President of Customer Success & Sales Operations
Fax numbers
Primary Fax: (805) 987-4594
Other Fax: (866) 731-7431
Additional Phone Numbers
Other Phone: (800) 566-0099
Other Phone: (800) 506-9038
Other Phone: (800) 209-4018
Other Phone: (800) 554-4777
Other Phone: (888) 605-0693
Social Media

Additional Information

Payment methods
  • Credit Card
  • Debit Card
  • Apple Pay
  • Google Wallet
  • Samsung Pay
Business Categories
Payment Processing Services, Credit Card Processing Services, Credit Card Merchant Services, Point of Sale Systems, Credit Card Equipment, Online Payments, Payments

Latest Reviews

  • Javan H

    "Leaders Merchant Services has terrible customer service and an operational structure that forces merchants to interact with multiple disconnected providers, none of whom take accountability. This creates endless loops where you are transferred from one department to another without ever resolving the issue." ... Read full review

  • Shane B

    "By far the worst company to deal with. It was the worst experience in my 36 years in business." ... Read full review

  • Vanessa B

    "I returned brand new paxa80." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.