Reviews

This profile includes reviews for Century Communities's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Century Communities has 22 locations, listed below.

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  Century Communities

  8390 E Crescent Pkwy Ste 650 Greenwood Village, CO 80111-2940

  
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  Century Communities

  16108 Ash Way Ste 201 Lynnwood, WA 98087-8781

  
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  Century Communities

  2164 Highway 20 W McDonough, GA 30253-7205

  
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  Century Communities

  3091 Governors Lake Dr STE 300 Peachtree Corners, GA 30071-1133

  
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  Century Communities

  7811 Wrotham Cir College Park, GA 30349-8151

  

Review Details

• Review fromAshley K

  Date: 11/18/2024

  1 star
  I have had multiple items wrong in my home and it is still under warranty. They have refused to come out and fix anything wrong in my home. This is a horrible company and I would not recommend them to anyone.

• Review fromEva W

  Date: 11/18/2024

  1 star
  November 2024 ************ Century Communities-real estate builder administration office is very slow in refunding deposit Cancellation that was signed 2 months ago. Very frustrating, multiple emails and calls, no replies. Will not purchase any homes from this developer ever.From **********, ***

• Review fromJoly M

  Date: 09/17/2024

  1 star
  We contacted them within 1-2 years about our cracked quartz counter, they didnt respond and didnt act/repair. We sent requests/emails and no response at all. There are more low grade/sub standard materials in our house such as the tub and bathroom floor/materials that easily crack and they didnt bother to replace.

• Review fromJacob B

  Date: 09/06/2024

  1 star
  I moved into their tuscany community in ***********, Arizona craftminship is terrible. I submitted warranty claims before the 1 year **** that have still not been resolved. The warranty manager that is handling the claim is not responding to messages or calls. There is significant structural issues with the home.

• Review fromNarasingaRao

  Date: 08/30/2024

  1 star

  NarasingaRao

  Date: 08/30/2024

  "Our experience with this builder has been disappointing due to the poor craftsmanship throughout our home. We've noticed multiple issues, from uneven flooring to poorly installed fixtures. Walls are not properly aligned, and paint jobs are sloppy with visible brush marks and missed spots. Doors don't close properly, and several finishes are already showing signs of wear and tear. The attention to detail is severely lacking, and it's clear that corners were cut during construction. We expected much higher quality for the price we paid, but instead, we're left dealing with the consequences of subpar work.""We continue to face unresolved issues with our new home:1) Ongoing backyard drainage problems and soil erosion.2) The food disposal unit is not functioning as expected. Despite being installed to handle food waste, the builder advises against using it for that purpose due to its low capacity. This has led to frequent water clogging, requiring significant manual intervention."

  NarasingaRao

  Date: 09/27/2024

  No pressure washing or cleaning was done during closing, leaving many soil marks from construction.Concrete driveway cracks remain unresolved.The warranty representative needs training on customer interaction, as they are currently disrespectful and dishonest.Warranty portal access was removed before the one-year ***** preventing updates to service *********** one is taking responsibility for resolving emergency issues.There was no quality check during construction.Numerous basic quality issues with drywall and paint.Century claims the basic warranty does not cover issues for occupied homes, rendering the warranty ************** cleaning was done before closing the ******* cleaning was done after painting during construction.Paint has sanding issues and visible gaps.Lost peace of mind due to ongoing issues.After drywall work, painting was not completed even after two months.Drywall cracks are evident.Numerous nail pops are present.Ductwork was not installed properly.Many requests were closed without resolution, with promises of future completion.Issues with LVP flooring persist.Below are service request attempted to resolve with Century ******, ******: The driveway concrete crack has not been addressed yet, despite being marked as complete. This issue was reported in March and remains unresolved.******, ******: Side yard soffit paint marks have not been cleaned and were marked as completed without resolution.1001528: After the patio installation, no brickwork was done, yet it was marked as complete. There are also incomplete solutions for backyard drainage issues.******, ******, ******: Multiple requests are being consolidated and closed without resolution. For example, driveway cracks.****** & ******: The warranty representative claims windows are not covered under warranty and accuses the homeowner of creating defects without proof. The Century warranty process is cumbersome.997302: Century installed a low-quality food disposal unit. According to a plumber, it should not be used to dispose of any items, despite being designed for that purpose.996121: After patio installation, no cleaning was done on the lawn, patio door, or gutters, which were marked as complete without resolution.994008: Poor insulation design fails to reduce noise from the upstairs bathroom in the downstairs bedroom.950869, ******, ******, ******, ******, *******: Positive grade issues have been attempted to be resolved multiple times, but flooding and soil issues persist. Flooding from a neighbors home remains unresolved. When asked, the warranty representative said not to discuss the neighbors property, and the neighbors warranty request was closed without proper investigation. Discrimination in resolving flood issues using a French drain, which was initially suggested. The neighbor received a French drain without having flooding issues. Improper swale and rainwater flood design.******: Roof flashing issue marked as complete without resolution.969366: Kitchen countertop issue marked as complete without resolution.

• Review fromMarvin

  Date: 08/09/2024

  3 stars
  This company provided an exceptional home-buying experience. From selecting the lot to customizing our floor plan, the process was seamless. The builder was attentive to how exactly we wanted our house to be and delivered a home that matched our vision perfectly. We were particularly impressed with the energy-efficient features and modern appliances that were included. I loved the amenities for families in the community. Were thrilled with our decision and grateful for the professional service we received.

• Review fromJake G

  Date: 08/06/2024

  1 star

  Jake G

  Date: 08/06/2024

  I wish I could leave Zero stars. I will never, ever recommend purchasing/building a home with Century Communities. Every little last bit from the time frame, build "quality," warranty process, and "customer support" is seriously disgusting. I really don't know how else I can describe it. entire neighborhoods, tons of homes and families suffering from this builder and they have no regard to uphold any customer service as all your complaints go unheard at any higher level than their rude and unprofessional superintendents and "customer service managers" who fight back on any concern you bring up. They come in to your poorly built home, and essentially try to force you to live with it by lying to you saying their poor workmanship is within standard and they refuse to work on it. I can go on for days, but I am so exhausted mentally and physically because of this company. My health is actually now suffering because of the stress they cause. Please take these poor reviews seriously, please DO NOT use this home builder. I am a first time buyer and that excitement and dream of owning my first home has been absolutely crushed to dust by what they have put me and my family through. Century Communities is very, very, very awful in all aspects of home building/buying.
  

  Century Communities

  Date: 08/08/2024

  ****************,

  Appreciate your feed back and you reaching out to care@centurycommunities.  Our team will continue to work with you to resolve your warranty items.

  Thank you,

   

• Review fromJoAnn C

  Date: 08/04/2024

  1 star

  JoAnn C

  Date: 08/04/2024

  I would give them 0 stars. My house is crumbling. 2 x 4s are poking out of the ceiling. Another crack in my wall has been repaired but still is there. It is all structural. Since the warranty is only for a year and they wont fix anything for 10 months, you are stuck trying to get them to repair anything. They say its within our tolerances. My dryer vent turns 2 corners They are terrible. I would like my house repaired correctly.
  

  Century Communities

  Date: 08/05/2024

  ************,

  Please send photos to ******************************* along with your home address.

  Thank you,

  Century Communities

• Review fromJames G

  Date: 08/01/2024

  3 stars
  I've had an amazing experience with this team! I really felt that they were genuinely interested in helping us find the perfect home. The construction process was smooth, with regular updates and transparent communication. Our home was perfectly built, and the attention to detail is evident in every room. Weve been living here for six months now, and we couldnt be happier. I highly recommend them to anyone looking for a high-quality home and a stress-free buying experience.

• Review fromTGB B

  Date: 07/24/2024

  1 star

  TGB B

  Date: 07/24/2024

  Century did not install a surge suppressor on my break box and all of the breaker switches are located at the bottom of the panel.
  

  Century Communities

  Date: 07/26/2024

  Thank you for your review.