Business Profile

Ambulance Services

American Medical Response Inc

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for American Medical Response Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

698 total complaints in the last 3 years.
217 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:03/20/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have seizures. I was taken to the hospital on 10/11/2024. In January 2025 I started getting letters that I was going to go to collections because of medical bills I didn't pay. I started contacting companies because I had insurance and wasn't sure what was going on. I contacted AMR online and provided my insurance information. I also called and was told it would take time to process that they had filed under an old insurance I had before I started working. I called again and was still being told they didn't have my insurance and were going to send me to collections. Or that the claim was submitted with no response. I started a payment plan because I didn't want to be sent to collection. I also got my insurance carrier involved. 02/03/2025 I sent a message online to my insurance explaining I had to go on a payment plan and AMR was telling me they had submitted a claim twice. 02/04/2025 I got a response that the insurance agent contacted AMR and was told they didn't have my insurance information. Which I knew was a lie. I provided it online and over the phone. The insurance agent provided the information and told me it would take 30 days for the claim to be processed. To disregard any bills until after processing. I thought the issue would be resolved. I called AMR on 03/19/2025 provided the reference number I was given ref# ******** and was told that no claim was submitted because I was on a payment plan. So AMR lied to the insurance agent just like they have been lying to me. They are trying to collect money from me when and refuse to submit a claim to insurance at all. Every time I reach out I get a different answer. I can not believe what they say. I tried to submit a claim on my own the insurance company wouldn't take it because I didn't have all the information I needed for AMR. There is a lack of staffing at AMR that knows what they are doing at the call centers. They say whatever just to get the person off the phone.
Business Response
Date: 04/04/2025
April 4, 2025

Better Business Bureau
Po Box 191279
*****, ID *****

RE: Ambulance Transport
BBB Case Number: 23096505

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************. Many processes are in place to ensure compliance with all regulatory requirements.

The consumers concerns have been thoroughly reviewed. A claim was submitted to the insurance carrier on March 31, 2025. At this time, the account will remain on hold to allow time for the claim to be processed.

Should the consumer have any further questions, please contact customer ********************** department at **************.

Sincerely,

****** *.
Patient Advocate
American Medical Response
Customer Answer
Date: 04/04/2025

Complaint: 23096505

I am rejecting this response because: This is the second time the business claims they have submitted a claim.

Sincerely,

******* *****
Initial Complaint
Date:03/20/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On July 26th I had to call 911 due to an emergency health issue I was having that I was unable to drive myself to the emergency room. American Medical Response was the ambulatory company that ended up transporting me to the emergency room that day. I ended up being admitted to the hospital for 21 days. I began receiving bills for the ambulance ride in the amount of $1,376.67. AMR offers a financial aid program called the compassionate care program where you fill out an application and provide documents that they require and mail it in. I was granted financial aid through the charity care program at the hospital for my entire visit due to my financial circumstances where the entire bill was taken care of so I was pretty certain that I would also qualify for financial aid through AMR. I mailed off all of the required documents on 11/6/24 and never heard back. I then called their customer ********************** number to inquire on the status of the application on 12/4/24 and was told that I was missing documents and that they closed the application. The representative was not able to provide me as to what documents I was missing. She did say I could resubmit the financial aid application. So on 12/4/24 I mailed the application with all of the required documents once again. I then received a letter in the mail around 1/31/25 stating I was denied financial aid due to missing documents. I have copies of all of the documents I mailed to them the 2 times and was not missing anything. Again, they cannot tell me what documents I was missing. I am asking that my bill in the amount of $1,376.67 be taken care of. I know that given my financial situation and given the fact that the hospitals charity program wrote my entire bill off I should qualify for AMRs financial assistance. I find it very strange that they cannot tell me what documents I was missing.
Business Response
Date: 04/04/2025
April 4, 2025

Better Business Bureau
****************
Meridian, ID *****

RE: Ambulance Transport
BBB Case number: 23091117

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************.

Our office has thoroughly researched the consumers concerns. An application for our ****************** Program (***) was received; however, missing the required documentation listed in the application for tax information. We need a copy of the consumers 1040 Tax form. The consumers account has been placed on hold pending the additional information to finalize the *** application process. Upon receipt, a letter will be mailed to the consumer with regards to the determination.

To expedite the process, the consumer may fax the additional information to ************** or via email at ****************************************** to my attention.

Should the consumer have any further questions or concerns, I may be contacted directly at **************

Sincerely,

**** *.
Patient Advocate
American Medical Response
Customer Answer
Date: 04/07/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I have also attached and emailed AMR tax form 1040 for which they have requested.

Sincerely,

**** *******
Initial Complaint
Date:03/19/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I fell and suffered a compound fracture of my leg in **********, ** on 8/6/24. My husband called 911 and American Medical Response (AMR) arrived and transported me about 10 minutes to a nearby hospital. Following this incident, my insurance company (*****) provided an explanation of benefits stating that my share of cost for the service would be $164.26. I subsequently received a bill from AMR for $3,195.50. I filed a complaint with my insurance company (who confirmed that this constituted balance billing) but they eventually said that there was not more they could do considering AMR continued to send me bills. During my last phone interaction with an AMR representative, I clearly stated that this bill is an illegal balance bill (emergency situation, no good faith estimate provided) and in direct violation of the No Surprises Act. The representative AGREED with me and stated that he was aware of this law. He said that I would still receive a bill, but it would be for the $164.26 quoted by Cigna. However, I have continued to receive repeated bills for the full $3,195.50. I am requesting this be waived immediately due to the No Surprises Act. I am willing to pay the $164.26 promptly if an adjusted bill is provided.
Business Response
Date: 03/31/2025
March 31, 2025

Better Business Bureau
Po Box 191279
Bosie ID *****

RE: Ambulance Transport
BBB Case Number: 23086656

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************. Many processes are in place to ensure compliance with all regulatory requirements.

AMR has thoroughly reviewed the consumers concerns. The proper adjustments have been applied and the consumer will receive an updated invoice reflecting an updated balance as reflected on their EOB. We would like to thank the consumer for bringing his concerns to our attention and apologize for any inconvenience this may have caused.

Should the consumer have any further questions or concerns, I may be contacted directly at **************.

Sincerely,

******* *.
Patient Advocate
American Medical Response
Customer Answer
Date: 03/31/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *******
Initial Complaint
Date:03/15/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On Oct 19, my son had a ruptured appendix and he was transported from ************************ to ********************** approximately 7 miles away. We had in-network insurance and had even already met all of our deductables so had they billed my insurance, they would have paid 100%.. Besides the fact that they are charging us a whopping $4.942 to drive my son in a dirty ambulance less than 7 miles, they continue to send me bills instead of my insurance company. I have repeatedly called them to give them my insurance information, however they never file a claim. After talking with them 3 times with no resolution, my insurance company called them while i was on the phone and instructed them how to bill my insurance. Thinking that this was finally resolved, i was happy until i just recieved another bill and found out they still never filed a claim with my insurance company. My insurance is BlueCross BlueShield (id #**********. I have reason to believe that they are trying to scam me. AMR is the parent company that is billing me but the company that transported my son is this shady unaccredited LLC called Physicians Medical Transport. The bill return address is AMR Northeast in *****************.
Business Response
Date: 03/26/2025
March 26, 2025

Better Business Bureau
Po Box 191279
*****, ID *****

RE: Ambulance Transport
BBB Case number: 23070782

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************.

The consumers concerns have been thoroughly reviewed. A claim has been filed to the consumers insurance carrier. At this time, the account will remain on hold to allow time for a response from the insurance.

Should the consumer have further questions, I may be contacted directly at **************.

Sincerely,

****** *.
Patient Advocate
American Medical Response
Initial Complaint
Date:03/10/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
File a formal complaint against business practices of American Medical Response. I had arrived by personal transport at the hospital ** at *************************************** *************** on 7/15/2024. I went to the ** that evening with signs and symptoms of a heart attack. After being evaluated and multiple tests administered the ** doctor decided that I needed to be transported to another hospital due to the nature of my symptoms. When the hospital staff starting talking about transporting me I told them that my insurance (Anthem would not cover AMR) and I was told that the bill would be taken care of because of the agreement between St ********************* Needless to say that was certainly false! My insurance did indeed not cover the bill for over $3500.I was under duress and made a decision to be transported anyway since I was told that I was having a heart issue that could very well lead into a heart attack that is why I had to be transported. Fast forward- I got the bill and contacted St E and they refused to help with the bill stating that their employee should not have said that to me. I contacted AMR to see if we could come to a reduced bill agreement and that was refused. I appealed the decision with my insurance company twice and both times it was stated that AMR charges were substantially above the allowed amounts based on services provided and they only ended up covering $389.46 - the original AMR bill was $3,948.53 to basically be transported from one hospital to another (I already paid for the heart monitor and I had a IV when I went- they did not administer meds or check anything in route- basically it was a high priced transport- I did not even see the *** at all during transport(she was sitting in front of me and did not speak or anything to me during transport). I was willing to pay some of the bill but I tried to negotiate with AMR and they said all or nothing. I filed 2 appeals with my insurance and nothing more. There is alot more details - ran out of room here
Business Response
Date: 03/20/2025
March 20, 2025

Better Business Bureau
***************************************
Meridian, ID *****

            RE:      Ambulance Transport
                        BBB Case number:      23047015

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************. Many processes are in place to ensure compliance with all regulatory requirements.

AMR has thoroughly reviewed the consumers concerns. Many patients come in contact with Emergency Medical Services because of friends, family,bystanders, law enforcement officials, or medical staff. American Medical Response was scheduled by the requesting facility to transport the consumer based on her condition. Please be assured that our crews are trained to follow all local Emergency Medical Services procedures and protocols. Therefore, the charges incurred for services are correct and valid. Unfortunately,AMR is not contracted with the consumers insurance company; therefore, the consumer is responsible for the unpaid balance.

The collections agency confirmed the consumer paid the balance to them at a discounted rate, and no interest or fees were applied. At this time, the account has been canceled with the collection agency as the balance has been satisfied.

Should the consumer have any further questions, ************* can be reached at **************.

Sincerely,

******* *.
Patient Advocate
American Medical Response
Customer Answer
Date: 03/20/2025

Complaint: 23047015

I am rejecting this response because: at the end of the day it never should have been turned over to collections as I had made a payment before this was turned over and I had the delay of waiting on my appeals and processes to complete with the insurance company. I was in contact with AMR multiple times to communicate this and to see if we could make a ****** **** amount compromise. As far as the chargesyes you are not contracted with my insurance company but it would seem that if an insurance company reviewed the amount charged and the services rendered and they disagree that the amount should be that high-you would think there were be a reasonable amount to agree on in between. Some of the things on that bill were not rendered by AMR as I can from the ** with those and charged by them. But after this response it appears that I am getting the same type if response that I did when I tried to call and work with AMR on a bill and payment amount that was agreeable I am not sure if we will ever agree but I can tell You that based on my 3 experiences I have had with transport by AMR and paid out of pocket for all I have 3I think there should be more options and I should at the very least as a consumer been given a choice and not basically told that the hospital contracts with AMR and I have to except that I do not feel I received the services at the amount I was billed for

Sincerely,

****** ********
Initial Complaint
Date:03/07/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 12/30/2023, *************** *********** called AMR Ambulance to take my husband to ************** on ************. I received a bill from AMR for $7,529.92 for the Ambulance Service. My medical insurance (Cigna) paid AMR $1,791.05.Per Cigna, I owed AMR $447. 77 which I paid.AMR says I still owe the amount $********, stating it is past Due (********) exceeds Cigna's contract, per Cigna I do not owe AMR the money. Note: AMR charged $7,529.92 for a 12 Mile Ambulance Service! Please help me to solve this issue. Thank you in advance.
Business Response
Date: 04/03/2025
April 3, 2025

Better Business Bureau
Po Box ******
*****, ID *****

RE: Ambulance Transport
BBB Case number: 23034293

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************.

Our office has thoroughly researched the consumers concerns. Unfortunately, the consumers insurance carrier does not contract with AMR in the area services were provided. An appeal was filed to the consumers insurance carrier for underpayment and upon further review we are applying the proper updates. At this time, we only reflect the payment form the insurance. The consumer will receive an updated invoice reflecting the $447.77 balance. We would like to thank the consumer for bringing his concerns to our attention and apologize for any inconvenience this may have caused.

The consumer may contact Customer ********************** at ************** to discuss payment options or inquire about our financial assistance program.

Sincerely,

******* *.
Patient Advocate
American Medical Response
Initial Complaint
Date:03/06/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had a grand mal seizure at work on 12/19/2024, I was unconscious actively seizing and my co-workers called 911. ****** Ambulance came and took me to ************. They took my insurance information and never told me that my carrier is out of network. I've called their billing customer ********************** and was advised that they are out of network for most large insurance carriers (UHC and Anthem) and that it is a typical practice to balance bill patients for the difference. My insurance carrier paid them almost $800 even though the claim was out of network but I am still being billed over $1500 for the difference. If my insurance was in network the $1500 they are billing me for would be a contractual adjustment. There are federal laws in place protecting patients from surprise medical billing but no state law in ********. The ethical thing to do would be to accept what you would be paid in an in network situation given this was an emergency and you CHOOSE not to contract with major insurance carriers. I have called billing and no one will help me with the situation. I have requested a patient advocate but have not heard from them yet. I have also contacted the ************ Commissioner to find out how they can help me resolve this.
Business Response
Date: 03/14/2025
March 14, 2025

Better Business Bureau
PO BOX 191279
*****, ID *****

RE: Ambulance Transport
BBB Case number: 23030685

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************.

The consumer was contacted regarding her concerns. Due to insurance being out of network, the consumer is responsible for any unpaid portion and was suggested to file an appeal directly with her insurance carrier for additional payment. The consumer asked for the contracted rates however was advised it would not apply as AMR is a non-participating provider with her insurance carrier and consumer disconnected call. At this time, the balance remains due.

Should you have any further questions or if the consumer would like to discuss payment options, please contact our customer ********************** department at **************.

Sincerely,

****** *.
Patient Advocate
American Medical Response
Initial Complaint
Date:03/04/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am disputing an invalid account reported by ********************** on my credit report. This account is inaccurate, unverified, and violates the the Fair Credit Reporting Act (FCRA). Since it does not meet the legal standards for reporting, I request its immediate removal. If the furnisher cannot provide proper validation, it must be deleted per federal law.
Business Response
Date: 03/14/2025
March 14, 2025

Better Business Bureau
PO BOX 191279
*****, ID *****

RE: Ambulance Transport
BBB Case number: 23018380

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************.

AMR has reviewed the consumers concerns. Invoices were sent to the mailing address obtained at the time of service for services rendered on May 26, 2020, which was determined to be a previous residing address. After not receiving returned mail, the account defaulted to an outside agency. At this time, the balance remains the consumers responsibility.

Should you have any further questions, please contact our customer ********************** department at **************.

Sincerely,

******* *.
Patient Advocate
American Medical Response
Initial Complaint
Date:02/26/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My son was transported via ambulance 1/27/21 via ambulance at the Firefighter/EMT's request. My son was transported to ****** where our son has been a member since 2012. He was taken there at my request since that is the insurance provider we have. Note, ***'s ask about hospital preference and it was made clear that we were ****** members. We were then asked to give our KP Member # to the gentleman who was inputing our son's information to what looked like a tablet. Fast forward 3 years later we receive a bill for payment in the amount of $1,925.71. Why would I need to pay for an ambulance when they were given this information and they knew we were headed to ****** because that was our insurance provider? The insurance # (member #) was provided to them. It was provided when they loaded us into the ambulance and they gave it to ****** when we arrived at the hospital. How is it that they don't have it available?Additionally, upon further research it is shown that AMR is know to "mistakingly" not bill customers and then request payments at a later time. This is not only unethical, but negligent. We already pay for insurance and insurance that is meant to cover these astronomical fees.Lastly, an attempt to provide our information was made however the representative who was in another country (*****) was asking for my social security over the phone. Why would I give anyone my social security over the phone? From another country? It was made clear to him that they had my son's insurance information and that a social security number would not be provided. No one seeks medical treatments and provides their social security - especially not over the phone.I do not mind paying for a "copayment" for my son's transportation. However, I do not see how asking me to pay $2,000 is fair, just, or ethical.There has also been a letter we received from ************** Collector) that we would like corrected.
Business Response
Date: 03/11/2025
March 11, 2025

Better Business Bureau
PO BOX 191279
*****, ID *****

            RE:       Ambulance Transport
                        BBB Case number:      22994023

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************.

AMR has thoroughly reviewed the concerns raised by the consumer. Many patients come in contact with Emergency Medical Services because of friends,family, bystanders, or law enforcement officials. Ambulance services were requested through the 911 system on the consumers behalf based on his condition at the time of service. AMR provided appropriate care and transport; therefore, the charges incurred for services are valid and correct.

The documentation from the time of service was reviewed and no insurance information was received. Unfortunately, we did not receive any further communication on this trip and the balance ultimately defaulted to collections on September 3, 2021. The consumer later received a collection agency notice which prompted contact to our office on February 9, 2024. At this time, the balance for this trip remains due with the collection agency.

Should the consumer have further questions, please contact our customer ********************** department at **************.

Sincerely,

****** *.
Patient Advocate
American Medical Response
Initial Complaint
Date:02/24/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hi there, I checked my credit report and have a collection report on my account of 2380. I dont remember the exact day but I was dialed to receive any type of information in the mail regarding any bill for a non emergency services. I never got the chance to provide any type of insurance or notified of any bill before collections showed up on my account. Please contact me regarding this situation.
Business Response
Date: 03/05/2025
March 5, 2025

Better Business Bureau
PO BOX 191279
*****, ID *****

RE: Ambulance Transport
BBB Case number: 22986150

Dear Better Business Bureau:

Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality **********************.

Our office has reviewed the consumers concerns. Several invoices were sent to the consumers address obtained at the time of service in 2020. The consumer did previously contact our office prior to any collections activity and was also offered our financial assistance application which was not completed. In time, the account defaulted to collections as there was no further communication. The account later transferred to collection agency ********************************* and the consumer can request a copy of the medical records at ***************************************** for further information. At this time, the consumer is responsible for the balance due.

We understand that emergency medical care is an unexpected expense and encourage the consumer to contact ********************************* ************** to inquire about current available options.

Should the consumer have further questions, please contact our customer ********************** department at **************.

Sincerely,

****** *.
Patient Advocate
American Medical Response

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