Reviews

This profile includes reviews for The Hartford Financial Services Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Hartford Financial Services Group, Inc. has 82 locations, listed below.

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  The Hartford Financial Services Group, Inc.

  1 Hartford Plz Hartford, CT 06155-0001

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  The Hartford Financial Services Group, Inc.

  200 Executive Blvd Southington, CT 06489-1058

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  The Hartford - Southeast Auto & General Liability Claim Center

  200 Colonial Center Pkwy Ste 500 Lake Mary, FL 32746-4797

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  The Hartford Financial Services Group, Inc.

  10375 E Harvard Ave # 401 PO Box 22815 Denver, CO 80231-5939

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  HARTFORD LIFE AND ANNUITY INSURANCE COMPANY

  PO Box 305034 Nashville, TN 37230-5034

Review Details

• Review fromSteven G

  Date: 03/01/2025

  1 star
  The Hartford stolen my money $281 out of my account it wasj January when I canceled my insurance and they hit my account and February and told me they didn’t go to my account my bank said they did

• Review fromChelsea H

  Date: 02/28/2025

  1 star
  They will spend thousands to not pay you for losses covered by their competitors. I was a brand new business forced to close due to water intrusion in a leased space. I paid for the highest level of coverage. The landlords failure to maintain the building means my insurance was WORTHLESS. Unethical, criminals.

• Review fromDennis S

  Date: 02/28/2025

  1 star
  I called for a quote and Brandon fry Hartford insurance admitted that The Hartford will deny coverage of I don't use their preferred body shop .They lie and refuse to give me that in writing.Its called Steering and is Illegal Beware this scam of a company is probably preying on the elderly that don't know any better Plus their prices are actually higher than others Fraud

• Review fromGholamreza A

  Date: 02/27/2025

  1 star
  I had business insurance and paid full at the time of renewal, Last year 2024 before renewal I informed them I am going to sell business and no need for renewal, but they send me audit for the new policy. I did not do that. they make a bill for me again. They don't understand that there is no business any more. Just know to make a bill for you in advanced. I can not get rid of them. they are brain less and just want collect money.

• Review fromMichelle R

  Date: 02/18/2025

  1 star
  Awful. I canceled my policy & took the auto pay option off my account. They still took the money out! I called customer service and spoke to a woman. She was not helpful at all. She would not even look into it for me to get answers. So glad I did not renew and I changed Insurance Companies. I also saved 500 dollars! Do not do business with them. I need that money and they won't help. She also rushed me off the phone like I was a bother. Extremely frustrating and very poor customer service.

• Review fromGordon K

  Date: 02/12/2025

  1 star
  The Hartford more than doubled my rate claiming that the car I drive is prone to theft. Some models of Kia are high risk, mone is not one of those! I found insurnace that was hundreds of dollars cheaper with better coverage and canceled my Hartford policy. They continued to bill me. When I called to see why and explained that the policy had been canceled they said, "oh I guess your agent forgot to file the cancellation." Ended up having to pay them or fight it out in court. The Hartford is a crooked company.

• Review fromRobert W.

  Date: 02/05/2025

  1 star
  They are scammers who with **** lure you away from your exisiting auto insurance . You must join **** in order to get their lowball offer of an auto rate. I did this in 2023 and turned age 80 in the middle of the first six month period. We used the Trulane app for a reduction which tracks your driving. which was fine. No acccidents, no bad driving on app. Upon renewal date they canceled the policy while I was out of town and had not used the car for about three weeks. So no Trulane recorded trips . The payment was on Auto Pay which means they will draw the money from my bank or credit card . They declined to take the payment unilaterally and never advised me of the cancellation. No notice to me or State of Florida as required by law. After driving for a few days following my return I checked the driving app and find zero trips so I signed on to policy and find it has been cancelled. Nearly had a stroke thinking I am driving without insurance so I call them. Refused to re-instate policy and could not explain why they did not take funds. (I feel it was because of age alone) . All together there was no insurance for maybe twenty days which break in insurance coverage has cost me dearly to replace with other insurance because there is a penalty for a break in insurance.

• Review fromPaula Q

  Date: 01/28/2025

  1 star
  I HAD CAR INSURANCE FOR 2 VEHICLES FOR 17 YRS NO ACCIDENTS OR CLAIMS IN THAT TIME I WAS LATE ONE MONTH AND THEY CANCELLED ME AND REFUSE TO REINSURE US I SEEN NOW WHY BBB DOSEN'T ACCREDIT THEM BEING WITH SO MANY BAD REVIEWS

• Review fromDavney M

  Date: 01/24/2025

  1 star
  Last summer my daughter lost her job and was planning to move back home. so I called Hartford to get a quote to add her to our policy in case she had to return home. In the middle of the conversation the rep phone hung up. I never confirmed to add her to the policy since she still had time to find another job. Next thing you know they added an addition $229 to my bill stating she was a member of my household. First of all my daughter hasn’t lived with us for 2 yrs and why would I call asking for a quote thinking she MAY be moving back after losing her job! Turns out she ended up moving in w her boyfriend and never came back home but yet they won’t remove her from our account! They wanted us to jump through all those hoops so we just canceled. End up with a better insurance and easier to communicate with. Don’t use Hartford they are scammers!!!!

• Review fromJ.L. M

  Date: 01/24/2025

  2 stars
  What out! You may be cancelled without notification! Everything was coming through email EXCEPT the most important item telling me they were cancelling my fully pre-paid insurance! Apparently it was sent in the middle of December but they don't care. I explained how I just opened the emails a few days before and she kept going on that the emails had been opened. (Great at talking but not listening),she just wanted a way to reiterated their policy. That's fine but I'm warning everyone to be careful and check the app constantly because they'll drop you like a bad habit! The way I was, Nothing like dropping an elderly disabled person who contacts them as soon as I get a partial refund.