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Find a Location

Amped Fitness Altamonte LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Amped Fitness Altamonte LLC

      130 E altamonte drive #2000 Altamonte springs, FL 32701

    • Amped Fitness Altamonte LLC

      830 3RD AVE S Saint Petersburg, FL 33701

    Business ProfileforAmped Fitness Altamonte LLC

    Fitness Center
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Amped Fitness Altamonte LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Amped Fitness Altamonte LLC

        130 E altamonte drive #2000 Altamonte springs, FL 32701

      • Amped Fitness Altamonte LLC

        830 3RD AVE S Saint Petersburg, FL 33701

      Location of This Business
      130 E altamonte drive #2000, Altamonte springs, FL 32701
      BBB File Opened:
      2/9/2023
      Business Management
      • Stephen Thomas, Manager
      Contact Information

      Principal

      • Stephen Thomas, Manager

      Customer Contact

      • Stephen Thomas, Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/16/2024

      Complaint Type:
      Product Issues
      Status:
      Unresolved
      I purchased a membership online and came in a few days later to do an assessment with one of the employees. at the end, we had agreed to move forward with a personal training package. the systems were down at the time of signing the contract and the employee informed me that the paperwork would be processed the next morning. i had an issue with my bank the same day and when he tried to take the payment it did not go through. i informed him that it would take me at least 5-7 business days before i had a new card to put on file and i would reach back out. the employee then asked me if i could zelle him the money and i declined. he then asked if he could pay it and i pay him back and i declined. i expressed that im not comfortable & id prefer to reach out. at no time did he mention a cancellation policy, or that there would he a cancellation process, if it became necessary. the employee then said to me okay, ill take this off and youll be good to go. he follows up with me for a few days (fine) and then suddenly stops then i start getting calls from a blocked number! i then am notified of an extra $130 charge from Amped. i call, asking why im being charged when he told me that he was removing it from my account and his response was i never said that and thats what happens when you sign up for things, you get charged. if you wanted to cancel you should have in the 3 days i expressed to him that a 3 day period was not mentioned to me or else i would have opted for that (considering the high pressure on the call) i explained that my confusion is that he told me that he was removing it from my account and that i was fine, that i could reach back out when i was ready. he tells me again he never said that. i even asked if his calls were recorded because im certain he said that. if i have a 3 day cancellation period and i express that i have to put a hold on moving forward, it should have been expressed to me the proper way to do so, but it was not.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Franceline A

      1 star

      07/22/2024

      IM GOING TO *** YOU GUYS ! IVE TRIED CANCELING THIS **** MEMBERSHIP 3X !! AND THE LAST TIME I TRIED! I WAS TOLD THAT I WAS BEING SELFISH!!! AND NOW IM GETTING A LETTER FROM A LAW FIRM STATING I OWE $770!!! WHEN I KEPT GOING OVER TO CANCEL AND THE MANGER WOULDNT F****** LISTEN!WHEN I WENT TO THIS GYM FOR THE FIRST TIME I SAID I DIDN'T WANT TO SIGN ANYTHING JUST YET FOR A PERSONAL TRAINER, AND I WAS TOLD I CAN MEET WITH THE PERSONAL TRAINER AND THEN DECIDE, I COULDNT MAKE IT TO MEET THE PERSONAL TRAINER SO I CANCELED, I TOLD THEM WITH MY SCHEDULE IM JUST NOT GOING TO DO PERSONAL TRAINING NEXT THING I KNOW IM BEING TOLD I SIGNED UP FOR IT WHEN I KNOW I TOLD THEM I DIDNT WANT IT NEXT THING I KNOW I WAS BEING CHARGED FOR A PERSONAL TRAINER ! EVEN THOUGH I CALLED AND THE GIRL I SPOKE TO SAID , SHELL LET THE MANAGER KNOW TO CANCEL IT THEN I GOTTA CALL SAYING I OWE MONEY, SO I TOOK CARE IF IT, AND THEN I WENT AGAIN TO CANCEL AFTER SAYING I DIDNT WANT IT AND ITWAS THE SAME SHIT!THEYVE BEEN TAKING FUNDS OUT OF ACCOUNT EACH MONTH! $28 FOR REGULAR MEMBERSHIP AND $70 FOR A PERSONAL TRAINER I KEPT SAYING I DONT WANT OR NEED. THEYRE JUST TRIFLING AND EVIL AF BECAUSE WHY WOULD YA TAKE MY MONEY AND THEN SEND ME TO COLLECTIONS SAYING THAT I OWE MONEY. F****** UP MY CREDIT! JUST EVIL AND MONEY HUNGRY! SEE YOU GUYS IN COURT, THIS WHOLE SITUATION FROM START TO END HAS CAUSED ME SO MUCH STRESS!0/10! I WILL BE SUING!! THIS SITUATION HAS NOT HELPED MY MENTAL STATE AT ALL, AND THE STRESS IT HAS BOUGHT ME. LAST TIME I TRIED TO CANCEL I WAS TOLD THAT I WAS BEING SELFISH. THIS GYM WILL SAY ONE THING NEXT THING YOU KNOW YOU'RE IN A CONTRACT YOU DIDNT EVEN WANT

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